Help Topics
PAYMENTS
1. I don't have Paypal but I have a credit card.
2. Where do I enter my Credit Card info?
3. I did not receive an email to confirm my payment
4. I made the mistake of sending payment twice for the same Manual. Will I be refunded?
5. What other types of payment are available?
PROBLEMS WITH DOWNLOADS
1. I just downloaded a Manual but can't open the file.
2. After payment an Error page opened. What will I do?
3. I sent an email but I was not refunded.
HELP WITH SAMPLE PAGES
1. I cannot download the Sample page (using Internet Explorer 9)
IMPORTANT:
When contacting us, you should use the same email account which was used when you sent your payment (either with Paypal or Credit Card). Our records are based on invoices from Paypal/Credit Card transactions and we can both save us time if we can quickly find your purchase history.
