Click 'Download sample' for the free sample file:

 Download sample

Make/Model Information:

  • Brand:   Hewlett-packard
  • Models included:
    • HP Color LaserJet 2820
    • HP Color LaserJet 2830
    • HP Color LaserJet 2840

File Information:

  • Type:   Factory Service Manual (FSM)
  • Language:   English
  • Number of pages:   439
  • File size:  ∼ 18.17  MB
  • File Format:   PDF only
  • SME Watermarks:   None
  • Password lock:   No
  • Edit/copy/modify:   Yes
  • SKU:   BMHP-1007

NOTE:  This list was created by program script and may not accurately represent the text from the source pages.   For full preview please click on 'Download sample':

 Download sample

HP Color LaserJet 2820/2830/2840
Service Manual
Table of contents
1 Product information
Chapter contents
Device configurations
HP Color LaserJet 2820 all-in-one
HP Color LaserJet 2830 all-in-one
HP Color LaserJet 2840 all-in-one
Device features
Device parts
Front view
Back view
Model and serial numbers
Software components
System requirements
Software and supported operating systems
Software tips
Gaining access to the device features
Obtaining the latest printing software
Other print system software
Software for Windows
Printer drivers
Using Help
Software for Macintosh
HP Director
PPDs (Mac OS 9.2.2)
PDEs (Mac OS 10.2 and 10.3)
HP Toolbox
Embedded Web server (EWS)
Software installation
Typical installation
Minimum installation
Uninstalling the printing software
Using Add or Remove Programs to uninstall
Uninstalling software for Macintosh
Specifications
Media specifications
Supported media weights and sizes
General guidelines
Paper and print media
Special media print speeds
Printing and storage environment
ENWW iii
Envelopes
Envelope storage
Envelope construction
Envelopes with double side-seams
Envelopes with adhesive strips or flaps
Transparencies
Hewlett-Packard limited warranty statement
Print Cartridge and Imaging Drum Limited Warranty Statement
Print-cartridge information
Refilled print cartridges
HP LaserJet printing supplies
HP Printing Supplies Returns and Recycling Program information
Regulatory statements
FCC Requirements (United States)
Telephone Consumer Protection Act (United States)
EU statement for telecom operation
New Zealand telecom statements
IC CS-03 requirements
Declarations of conformity
Declaration of conformity
Declaration of conformity
Country-/region-specific safety statements
Laser safety statement
Canadian DOC statement
Korean EMI statement
Finnish laser statement
2 Installation and operation
Chapter contents
Operating environment
Interface ports
Control-panel features
Input trays
Output paths
Top output bin
Rear output bin
Loading media
Loading tray 1
Loading optional tray 2
Loading documents to scan
HP Toolbox
Viewing HP Toolbox
Status tab
Fax tab
Scan to tab
Troubleshooting tab
Documentation tab
Device Settings pages
System Settings tab
iv ENWW
Print Settings tab
Fax Settings tab
Copy Settings tab
Network Settings tab
HP Toolbox links
Other links
Embedded Web server
Features
3 Maintenance
Chapter contents
Life expectancies of components
Cleaning the device
Cleaning the device exterior and scanner
Cleaning the paper path
Managing supplies
Supplies life
Checking and ordering supplies
To check status and order supplies using the control panel
To check status and order supplies using the HP Toolbox
Storing supplies
Replacing and recycling supplies
HP policy for non-HP supplies
Resetting the device for non-HP supplies
HP fraud hotline
4 Theory of operation
Chapter contents
Introduction
Engine control system
Basic sequence of operation
Power-on sequence
Motors and fans
Laser/scanner system
Pickup and feed system
Optional tray 2
Jam detection
Photosensors and switches
Solenoids and clutches
Printed circuit assemblies
Image-formation system
Image-formation process
Latent-image-formation stage
Step 1: primary charging
Step 2: laser-beam exposure
Developing stage
Step 3: auxiliary developing
Step 4: developing
Transfer stage
Step 5: primary transfer
Step 6: secondary transfer
Step 7: separation
Fusing stage
Step 8: fusing
Step 9: roller charging (auxiliary transfer belt cleaning roller)
Step 10: roller charging (transfer-belt cleaning roller)
Step 11: transfer belt cleaning
Step 12: drum cleaning
Print cartridge
Imaging-drum E-label
Scanner and ADF functions and operation
Scanner functions
Scanner operation
ADF operation
ADF paper path and ADF sensors
ADF jam detection
Fax functions and operation
PSTN operation
To receive faxes when you hear fax tones
The fax subsystem
Formatter in the fax subsystem
LIU in the fax subsystem
Safety isolation
Safety-protection circuitry
Data path
Hook state
Downstream current detection
Hook switch control
Ring detect
Line current control
Billing (metering) tone filters
Fax page storage in flash memory
Stored fax pages
Advantages of flash memory storage
5 Removal and replacement
Chapter contents
Removal and replacement strategy
Required tools
Electrostatic discharge
Before performing service
After performing service
Post-service tests
Test 1 (print-quality test)
Test 2 (copy-quality test)
Test 3 (fax-quality test)
Test 4 (memory-card test)
Parts removal order
User-replaceable parts
vi ENWW
Replacing the print cartridges
Replacing the imaging drum
Replacing the ADF
Replacing the ADF pickup-roller assembly
Removing the ADF separation pad
Replacing the ADF scanner glass
Replacing the fuser assembly
Replacing the control-panel bezel
Replacing the tray 1 pickup roller and separation pad
Removing the left cover
Removing the right cover
Removing the right rear cover
Removing the scanning assembly
Removing the left rear cover
Removing the left upper cover
Removing the right upper cover
Replacing the memory-card assembly (HP Color LaserJet 2840 all-in-one only)
Removing the input/output (I/O) cover
Removing the back cover
Removing the top cover assembly
Removing the upper multipurpose cover
Removing the density sensor and top-of-page sensor
Removing the multipurpose roller cover
Removing the lower multipurpose cover
Main assemblies
Removing the control panel
Removing the left support assembly
Removing the right support assembly
Removing the laser/scanner assembly
Removing the transfer-roller plate
Removing the transfer roller
Removing the formatter assemblies
Removing the formatter cage
Removing the formatter and line interface unit (LIU)
Removing the E-label reader (for imaging-drum E-labels)
Removing the DC controller
Removing the top plate
Removing the gear assembly
Removing the waste-toner sensor
Removing the rotary-drive assembly
Removing the print-cartridge carousel
Aligning the carousel gears
Removing the registration-roller assembly
Removing the toner-catch tray
Removing the feed-drive shaft and belts
Removing the power supply cover plate
Removing the paper-top sensor
Removing the fuser-wrap sensor
Motors and fans
ENWW vii
Removing the fuser motor
Removing the carousel-engagement motor
Removing the air duct and fan
Printed circuit assemblies (PCAs)
Removing the sub-high-voltage transformer PCA
Removing the high-voltage transformer PCA
Removing the low-voltage PCA
Removing tray 1 (multipurpose tray)
Removing optional tray 2 (250-sheet tray)
Removing the optional tray 2 pickup roller
Replacing the optional tray 2 separation pad
6 Troubleshooting
Support strategy
Troubleshooting process
Troubleshooting checklist
Control-panel messages
Alert and warning messages
Critical error messages
Clearing jams
Media jams occur in the device
Tips to avoid media jams
Where to look for jams
To clear a media jam inside the device
To clear output area jams
Media jams occur in the automatic document feeder (ADF)
To clear a media jam from the automatic document feeder (ADF)
Print problems
Print quality problems
Improving print quality
Understanding print-quality settings
To temporarily change print-quality settings
To change print-quality settings for all future jobs
Identifying and correcting print defects
Print-quality checklist
General print quality issues
Solving issues with color documents
Media-handling problems
Print-media guidelines
Solving print-media problems
Performance problems
Scan problems
Solving scanned image problems
Scan quality problems
Preventing problems
Solving scan-quality problems
Scan-specific error messages
Copy problems
Preventing problems
viii ENWW
Image problems
Media-handling problems
Performance problems
Fax problems
Problems receiving faxes
Problems sending faxes
Voice call problems
Media-handling problems
Performance problems
Memory card problems
Missing or wrong files
Index page not printing
Proof sheet not printing
Proof sheet not scanning
Issues with photo printing
Functional tests
Engine test
Half self-test check
Heating element test
Cartridge high-voltage contact test
Paper-path test
Service-mode functions
NVRAM initialization
Secondary service menu
To print secondary service reports
Troubleshooting tools
Device pages and reports
Demo page
Configuration page
Supplies Status page
Usage page
Engine-test page
Error log
Fax reports
Fax activity log
Fax call report
T.30 protocol trace
HP Toolbox
To view HP Toolbox
Troubleshooting tab
Service menu
Restoring the factory-set defaults
Cleaning the paper path
Setting the scanner bulb power save time
Reducing paper curl
Service-only tools
Timing charts
Locations of connectors
DC controller connections
Printer calibration
ENWW ix
Repetitive image defect ruler
Main wiring diagram
Updating or recovering the firmware code
Firmware update by using flash executable
Firmware-recovery DIMM
7 Parts and diagrams
Chapter contents
Ordering parts and supplies
Related documentation and software
Supplies
Accessories
Accessories
Replacement kits
Automatic document feeder and scanner assembly
Assembly locations (1 of 2)
Assembly locations (2 of 2)
Internal assemblies
Printed circuit assemblies (PCAs)
Alphabetical parts list
Numerical parts list
1 Product information
Chapter contents
? Device configurations
Device features
Device parts
Software components
Specifications
Media specifications
Hewlett-Packard limited warranty statement
Print Cartridge and Imaging Drum Limited Warranty Statement
Print-cartridge information
Regulatory statements
ENWW Chapter contents 1
2 Installation and operation
Chapter contents
? Operating environment
Interface ports
Control-panel features
Input trays
Output paths
Loading media
HP Toolbox
Embedded Web server
ENWW Chapter contents 41
3 Maintenance
Chapter contents
? Life expectancies of components
Cleaning the device
Managing supplies
ENWW Chapter contents 61
4 Theory of operation
Chapter contents
? Introduction
Engine control system
Laser/scanner system
Pickup and feed system
Image-formation system
Scanner and ADF functions and operation
Fax functions and operation
ENWW Chapter contents 71
5 Removal and replacement
Chapter contents
? Removal and replacement strategy
User-replaceable parts
Covers
Main assemblies
Motors and fans
Printed circuit assemblies (PCAs)
ENWW Chapter contents 113
6 Troubleshooting
This troubleshooting information is organized to help you resolve printing problems. Choose the
general topic or type of problem from the following list.
Support strategy
Troubleshooting process
Control-panel messages
Clearing jams
Print problems
Scan problems
Copy problems
Fax problems
Memory card problems
Functional tests
Service-mode functions
Troubleshooting tools
Updating or recovering the firmware code
ENWW 237
7 Parts and diagrams
Chapter contents
? Ordering parts and supplies
Accessories
Covers
Internal assemblies
Printed circuit assemblies (PCAs)
Alphabetical parts list
Numerical parts list
ENWW Chapter contents 333
accessibility features 5
accessories, part numbers 335
acoustic emissions 20
activity log, fax 307
adding paper 48
door open error 244
jam detection 106
jams, clearing 260
loading originals 51
locating 6
operations 105
paper specifications 24
part numbers 336, 339
pickup-roller assembly,
replacing 124
replacing 123
scanner glass, replacing 132
separation pad, replacing 130
adhesive labels
loading 48
output paths 47
specifications 23, 28
air duct, removing 223
alerts, HP Toolbox 54
Apple LaserWriter 8 driver 15
applications, settings 14
assembly locations 342
automatic document feeder. See
back cover, removing 161
background, gray 266
bands, troubleshooting 266
belts, feed-drive shaft, removing
bezel, control panel
part numbers 339
replacing 134
billing filters, fax 110
bins, output
jams, clearing 258
locating 6
using 47
black and white printing,
troubleshooting 271
blank copies, troubleshooting 283
blank pages, troubleshooting 274
blank scans, troubleshooting 278
brake solenoid 196
buttons, control panel 44
cables
connecting 43
part numbers 335
USB, troubleshooting 274
calibration, printer 326
call report, fax 307
Canadian DOC statements 38
Canceled copy error message 244
Canceled scan error message 244
Canceled send error message 244
capacity, trays 23
Card is not fully inserted error
message 245
cardstock 23, 25
carousel
error messages 254
gears, aligning 203
removing 199
rotary assembly, part numbers
carousel-engagement motor,
removing 223
cartridges
carousel gears, aligning 203
carousel, removing 199
features 2
high-voltage contacts, checking
life expectancy 19, 62
non-HP supplies policy 69
operations 102
part numbers 335
recycling 32, 69
refilled 32
replacing 119
status, checking 68
status, viewing with HP Toolbox
storage specifications 20
storing 69
supplies status page 306
warranty 31
characters, troubleshooting 268
classes 334
cleaning
exterior 64
glass 64
lid backing 65
paper path 318
separation pads 67
cleaning operations, image
formation 98, 99
cleaning page, printing 65
clutches 81, 87
CO operations 107, 110
CODEC circuitry 108
color, troubleshooting 271
Comm. error messages 245
configuration page 306
configurations, device 2
connecting cables 43
connectors, locating 322
continuous self-test 301
control panel
about 44
ENWW Index 417


Payment

Before sending payment please download the sample file to verify the following:

  •   Check the Brand, Model and Year.
  •   Review the Table of Contents (TOC).
  •   Review the Bookmarks.
  •   Inspect the quality of images.

7.00USD

Paypal
Credit card*
Debit card**

*Credit card or Debit card processing at Paypal portal.
**Debit card: available only from selected countries/territories.