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Make/Model Information:

  • Brand:   Hewlett-packard
  • Models included:
    • HP Color LaserJet 5
    • HP Color LaserJet 5M

File Information:

  • Type:   Factory Service Manual (FSM)
  • Language:   English
  • Number of pages:   228
  • File size:  ∼ 3.26  MB
  • File Format:   PDF only
  • SME Watermarks:   None
  • Password lock:   No
  • Edit/copy/modify:   Yes
  • SKU:   BMHP-1071

NOTE:  This list was created by program script and may not accurately represent the text from the source pages.   For full preview please click on 'Download sample':

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May 1998 Edition HP Color LaserJet and
HP Color Laser Jet 5/5M Printer
Quick Reference Service Guide
Hewlett-Packard Co.
Printed in USA
Manual Part No.
5041-9258
*5041-9258*
*5041-9258*
5041-9258
HP Color LaserJet and HP Color LaserJet 5/5M Printer Quick Reference
Printed on at least
50% Total Recycled Fiber with
at least 10% Post-Consumer Paper
iv EN
Contents
1 Troubleshooting control panel messages . . . . . . . . . . . . . 1
2 Cleaning and maintenance. . . . . . . . . . . . . . . . . . . . . . . 73
3 Service Mode and diagnostics . . . . . . . . . . . . . . . . . . . . 85
4 Media specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
5 Printer options and replaceable parts. . . . . . . . . . . . . . 121
6 Parts and part locations . . . . . . . . . . . . . . . . . . . . . . . . 125
7 Image quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
8 Wiring diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
9 Training and support resources . . . . . . . . . . . . . . . . . . 205
A Acronyms and abbreviations. . . . . . . . . . . . . . . . . . . . . 213
EN Overview 1
Troubleshooting
control panel
messages
Overview
This chapter contains the following sections:
Pretroubleshooting checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Contains a list of questions to address before troubleshooting printer
problems
Basic troubleshooting process . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Includes a flowchart that provides help in solving printer hardware
problems
Control panel messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Provides a list of control panel messages along with solutions.
Alphabetical messages are listed first, followed by numerical
messages. Self-explanatory messages are not included.
Aids to troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Provides tools to help isolate the cause of many printer failures,
including troubleshooting by part swapping and a self-test printout
Troubleshooting paper feed problems. . . . . . . . . . . . . . . . . . . . . . 68
Provides preventive and troubleshooting techniques for paper and
paper path jams
If you need more detailed information, see the printer service manual.
EN Overview 125
Parts and
part locations
Overview
The following tables list the product, product number, product
description, and service part number for each printer. Parts can be
ordered through HP Parts Direct Ordering at (800) 227-8164
(U.S. only). For additional product support, see chapter 9 and the inside
back cover.
128 Chapter 6 Parts and part locations EN
External covers
Location of external covers


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