Click 'Download sample' for the free sample file:

 Download sample

Make/Model Information:

  • Brand:   Hewlett-packard
  • Models included:
    • HP LaserJet 2200

File Information:

  • Type:   Factory Service Manual (FSM)
  • Language:   English
  • Number of pages:   355
  • File size:  ∼ 14.83  MB
  • File Format:   PDF only
  • SME Watermarks:   None
  • Password lock:   No
  • Edit/copy/modify:   Yes
  • SKU:   BMHP-1053

NOTE:  This list was created by program script and may not accurately represent the text from the source pages.   For full preview please click on 'Download sample':

 Download sample

service
hpLaserJet 2200
HP LaserJet 2200 Series Printer
Service Manual _____________
C7058-90936 iii
Table of contents
List of figures
List of tables
1 Product information
Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
External assembly locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Internal assembly locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Toner safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Laser safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
LED safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
FCC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Environmental Product Stewardship Program . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Protecting the environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Service approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Bench repair warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
HP Express Exchange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Ordering information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Supplemental documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
HP Direct ordering for genuine HP parts . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
HP service parts information compact disc . . . . . . . . . . . . . . . . . . . . . . . . . 17
HP support assistant compact disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Reseller sales and service support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Technical assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Worldwide sales and service offices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
iv Table of contents C7058-90936
2 Operating requirements
Site requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Operating environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Printer space requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Media specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
General media specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Guidelines for selecting paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Media input options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Tray 1 media sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Tray 2 and tray 3 (250-sheet feeder) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Tray 3 (500-sheet feeder) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Envelope specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Label specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Transparency specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Storing print media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Shipping print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Paper fillers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Testing media specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Tools and suppliers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
3 Printer configuration
Using the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Control panel lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Job Cancel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Printing a demo page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Self test/configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Self test/configuration-page elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
JetDirect configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
JetDirect configuration-page elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Continuous self test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Engine test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Performing an engine test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Service mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Entering service mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Entering escape characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Setting the page count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Setting the cold reset default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Resetting the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Cold reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
NVRAM initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
EIO card reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Network printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Installing an HP JetDirect EIO card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
IR printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Fast Infrared Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using the FIR port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
C7058-90936 v
4 Printer maintenance
Service check points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Periodic inspection of parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Cleaning the printer and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
General cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Internal cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Engine cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Toner cartridge information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Handling instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Refilled toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Recycling toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Toner cartridge weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Toner cartridge life expectancy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Saving toner with EconoMode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Redistributing the toner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
5 Theory of operation
Basic operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Power-on sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Basic print-period operating sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Printer timing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Printer functionality and operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Formatter system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Formatter hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Formatter subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Engine control system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Engine control subsystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Image formation system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Pickup/feed system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Sheet feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Media detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Media detection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Media-size detection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Jam detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Pickup sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Delivery sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Reversing sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Duplexer sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Paper-feed sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
6 Removal and replacement
Removal and replacement strategies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Required tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Toner cartridge removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Remove the toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Cover and tray removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Remove tray 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Remove the cassette from tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Remove I/O cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Remove EIO card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Remove DIMM cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Remove rear cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Remove top cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Remove left cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Remove tray 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Internal disassembly and assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
vi Table of contents C7058-90936
Remove transfer roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Remove DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Remove formatter PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Remove EIO shield and guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Remove fuser assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Remove fuser-film heater assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Remove pressure roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Remove duplexer tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Remove duplexer media guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Remove power supply assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Remove upper output delivery roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Disassemble the upper output delivery roller. . . . . . . . . . . . . . . . . . . . . . . 126
Remove lower output delivery rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Remove laser/scanner assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Remove transport belts and rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Remove ribbon cable harness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Remove duplexer reverse motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Remove printer drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Remove engine controller assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Remove main motor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Remove motor plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Remove printer drive assembly gears . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Remove tray 1 pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Remove tray 1 pickup roller assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Remove tray 1 separation pad assembly. . . . . . . . . . . . . . . . . . . . . . . . . . 145
Remove tray 1 paper-sensor lever. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Remove tray 1 solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Remove tray 2 pickup roller assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Replace tray 2 pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Remove tray 2 pickup roller and refeeder assembly . . . . . . . . . . . . . . . . . 153
Remove tray 2 solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Remove duplexer drive gears and solenoid. . . . . . . . . . . . . . . . . . . . . . . . 157
Remove registration assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Remove tray 3 assembly connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Remove cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Remove toner-cartridge guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Remove dc bias voltage contacts (leaf springs). . . . . . . . . . . . . . . . . . . . . 164
Tray 3 disassembly and assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Remove tray 3 (250-sheet feeder) cassette. . . . . . . . . . . . . . . . . . . . . . . . 166
Remove tray 3 (250-sheet feeder) pickup roller. . . . . . . . . . . . . . . . . . . . . 167
Remove tray 3 (250-sheet feeder) feeder drive assembly . . . . . . . . . . . . . 168
Remove tray 3 (250 sheet-feeder) drive solenoid . . . . . . . . . . . . . . . . . . . 170
Remove tray 3 (500-sheet feeder) cassette. . . . . . . . . . . . . . . . . . . . . . . . 171
Remove tray 3 (500-sheet feeder) pickup roller. . . . . . . . . . . . . . . . . . . . . 172
Remove tray 3 (500-sheet feeder) feeder drive assembly . . . . . . . . . . . . . 173
Remove tray 3 (500 sheet-feeder) drive solenoid . . . . . . . . . . . . . . . . . . . 175
7 Troubleshooting
Troubleshooting process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Preliminary operating checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Basic fault isolation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Troubleshooting process flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Power-on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Troubleshooting with control-panel messages . . . . . . . . . . . . . . . . . . . . . . . . . 182
Control panel lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Control-panel light messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Media-handling problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Print test pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
C7058-90936 vii
Engine test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Self test/configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Jam troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Media problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Evaluate the test pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Status-log messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Verify installed options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Image-formation troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Image defect tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Repetitive defect ruler. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Half self test functional check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Drum-rotation functional check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Media troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Determine the problem source: print media or printer . . . . . . . . . . . . . . . . 209
Isolate a paper path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Isolate a media brand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Isolate a media type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Evaluate media use practices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Evaluate environmental conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Communication troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Communications check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Test message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
EIO troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
JetDirect configuration-page elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
JetDirect configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Reference diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
8 Parts and diagrams
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Ordering parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Ordering consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Consumables, accessories, and supplies. . . . . . . . . . . . . . . . . . . . . . . . . . 229
Common fasteners and torque values . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Illustrations and parts lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
External covers and panels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Top cover assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Internal components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Power supply assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Printer drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Cassette pickup assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Fusing assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
PCB assembly location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
250-sheet feeder external covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Tray 2 and 250-sheet feeder cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
250-sheet feeder internal components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
250-sheet feeder drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
250-sheet feeder PCB assembly location . . . . . . . . . . . . . . . . . . . . . . . . . 263
500-sheet feeder external covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
500-sheet feeder cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
500-sheet feeder internal components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
500-sheet feeder drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
500-sheet feeder PCB assembly location. . . . . . . . . . . . . . . . . . . . . . . . . . 273
Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
viii Table of contents C7058-90936
C7058-90936 ix
List of figures
Figure 1. Sample identification label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Figure 2. External assembly locations (1 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Figure 3. External assembly locations (2 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Figure 4. External assembly locations (3 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Figure 5. External assembly locations (4 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Figure 6. External assembly locations (5 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Figure 7. Internal assembly locations (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Figure 8. Internal assembly locations (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Figure 9. Top view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Figure 10. Side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Figure 11. Media input trays (250-sheet feeder installed) . . . . . . . . . . . . . . . . . 30
Figure 12. Media input trays (500-sheet feeder installed) . . . . . . . . . . . . . . . . . 30
Figure 13. Double side seam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Figure 14. Long, short, and diagonal grain curl . . . . . . . . . . . . . . . . . . . . . . . . . 39
Figure 15. Measuring curl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Figure 16. Control panel layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Figure 17. Demo page (front) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Figure 18. Demo page (back) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Figure 19. Self test/configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Figure 20. JetDirect configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Figure 21. Engine-test button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Figure 22. Power cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Figure 23. Interface cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Figure 24. HP JetDirect EIO card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Figure 25. Network cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Figure 26. Interface cable door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Figure 27. FIR port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Figure 28. Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Figure 29. Remove toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Figure 30. Wipe residue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Figure 31. Replace toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Figure 32. Print sample . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Figure 33. Redistributing the toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Figure 34. Timing chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Figure 35. Printer functionality divided into systems . . . . . . . . . . . . . . . . . . . . . 73
Figure 36. Formatter system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Figure 37. Engine control system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Figure 38. Power supply PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Figure 39. Image formation system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Figure 40. Toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Figure 41. Photosensitive drum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Figure 42. Cleaning stage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Figure 43. Primary charging roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Figure 44. Laser/scanner system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Figure 45. Latent electrostatic image formation . . . . . . . . . . . . . . . . . . . . . . . . . 84
Figure 46. Transferring the toner image on the drum . . . . . . . . . . . . . . . . . . . . . 85
Figure 47. Fuser film and pressure roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Figure 48. Pickup/feed system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Figure 49. Pickup feed paper-path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
x List of figures C7058-90936
Figure 50. Pickup feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Figure 51. Media detection sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Figure 52. Open the toner cartridge door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Figure 53. Remove the toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Figure 54. Remove tray 3 (500-sheet feeder shown) . . . . . . . . . . . . . . . . . . . . 97
Figure 55. Remove cassette from tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Figure 56. Remove the I/O Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Figure 57. Remove the EIO card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Figure 58. DIMM cover release button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Figure 59. Remove DIMM cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Figure 60. Disengage the diverter locking pins . . . . . . . . . . . . . . . . . . . . . . . . 100
Figure 61. Rear cover mounting screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Figure 62. Rear cover retaining tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Figure 63. Remove rear cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Figure 64. Release door swing arm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Figure 65. Remove mounting screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Figure 66. Remove mounting screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Figure 67. Release top cover tabs (left tab shown) . . . . . . . . . . . . . . . . . . . . . 104
Figure 68. Remove top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Figure 69. Release left cover latches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Figure 70. Disconnect tray 1 support springs . . . . . . . . . . . . . . . . . . . . . . . . . 106
Figure 71. Disconnect tray 1 pivot arms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Figure 72. Remove tray 1 door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Figure 73. Disconnect pivot arms from tray 1 shelf . . . . . . . . . . . . . . . . . . . . . 108
Figure 74. Remove pivot arms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Figure 75. Transfer roller black bushing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Figure 76. Removing the transfer roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Figure 77. Remove the white bushing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Figure 78. Remove DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Figure 79. Remove formatter PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Figure 80. Remove EIO shield . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Figure 81. Fuser assembly (under the reverse guide) . . . . . . . . . . . . . . . . . . . 114
Figure 82. Unplug wire harness connectors . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Figure 83. Remove mounting screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Figure 84. Remove fuser assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Figure 85. Unplug fuser-film heater assembly wire harness . . . . . . . . . . . . . . 117
Figure 86. Remove pressure plate screws . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Figure 87. Remove pressure plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Figure 88. Remove the fuser-film heater assembly . . . . . . . . . . . . . . . . . . . . . 118
Figure 89. Remove pressure roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Figure 90. Duplexer tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Figure 91. Duplexer media guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Figure 92. Unplug wire harness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Figure 93. Remove power supply assembly screws . . . . . . . . . . . . . . . . . . . . 123
Figure 94. Expose the harness connectors assembly . . . . . . . . . . . . . . . . . . . 123
Figure 95. Unplug harness connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Figure 96. Remove upper output roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Figure 97. Remove gear and clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Figure 98. Remove lower output delivery rollers . . . . . . . . . . . . . . . . . . . . . . . 127
Figure 99. Unplug harness connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Figure 100. Remove the laser/scanner assembly mount screws . . . . . . . . . . 129
Figure 101. Remove the laser/scanner assembly . . . . . . . . . . . . . . . . . . . . . . 129
Figure 102. Remove transport roller assembly screw . . . . . . . . . . . . . . . . . . . 130
Figure 103. Remove center roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Figure 104. Transport rollers and belts installed . . . . . . . . . . . . . . . . . . . . . . . 131
Figure 105. Unplug the ribbon cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Figure 106. Remove duplexer reverse motor . . . . . . . . . . . . . . . . . . . . . . . . . 133
Figure 107. Remove mounting and ground screws . . . . . . . . . . . . . . . . . . . . . 134
Figure 108. Remove mounting screw (shown from threaded side) . . . . . . . . . 135
C7058-90936 xi
Figure 109. Remove main motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Figure 110. Remove motor plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Figure 111. Motor plate retaining clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Figure 112. Remove printer drive-assembly gears . . . . . . . . . . . . . . . . . . . . . 139
Figure 113. Locate left idler roller release tab . . . . . . . . . . . . . . . . . . . . . . . . . 140
Figure 114. Release roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Figure 115. Release tray 1 separation roller . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Figure 116. Remove tray 1 pickup-roller gear . . . . . . . . . . . . . . . . . . . . . . . . . 142
Figure 117. Remove black bushing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Figure 118. Remove white bushing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Figure 119. Remove tray 1 pickup roller assembly . . . . . . . . . . . . . . . . . . . . . 144
Figure 120. Remove tray 1 separation-pad assembly . . . . . . . . . . . . . . . . . . . 145
Figure 121. Remove paper sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Figure 122. Remove the tray 1 paper-sensor lever . . . . . . . . . . . . . . . . . . . . . 147
Figure 123. Remove tray 1 solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Figure 124. Top down with infrared sensor port facing forward . . . . . . . . . . . . 149
Figure 125. Unlock and rotate the white bushing . . . . . . . . . . . . . . . . . . . . . . . 149
Figure 126. Slide the bushing away from roller assembly . . . . . . . . . . . . . . . . 150
Figure 127. Remove black bushing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Figure 128. Remove the pickup roller assembly . . . . . . . . . . . . . . . . . . . . . . . 151
Figure 129. Remove rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Figure 130. Replace rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Figure 131. Remove tray 2 pickup-roller gear and spring . . . . . . . . . . . . . . . . 153
Figure 132. Remove the duplex cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Figure 133. Remove tray 2 pickup-roller and refeeder assembly . . . . . . . . . . . 154
Figure 134. Remove tray 2 optic sensor and lever . . . . . . . . . . . . . . . . . . . . . . 155
Figure 135. Remove the tray 2 solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Figure 136. Remove duplexer drive gears and solenoid . . . . . . . . . . . . . . . . . 157
Figure 137. Remove registration-assembly drive gear . . . . . . . . . . . . . . . . . . . 158
Figure 138. Registration assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Figure 139. Remove the tray 3 connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Figure 140. Remove cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Figure 141. Release toner-cartridge guide pin . . . . . . . . . . . . . . . . . . . . . . . . . 162
Figure 142. Remove toner-cartridge guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Figure 143. Identify dc bias contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Figure 144. Release dc bias spring coil and spring arm . . . . . . . . . . . . . . . . . 165
Figure 145. Spring loop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Figure 146. Remove tray 3 (250-sheet feeder) . . . . . . . . . . . . . . . . . . . . . . . . 166
Figure 147. Tray 3 (250-sheet feeder) roller . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Figure 148. Remove tray 3 (250 sheet-feeder) drive cover . . . . . . . . . . . . . . . 168
Figure 149. Remove tray 3 (250 sheet-feeder) drive assembly . . . . . . . . . . . . 169
Figure 150. Remove tray 3 (500-sheet feeder) cassette . . . . . . . . . . . . . . . . . 171
Figure 151. Tray 3 (500-sheet feeder) pickup roller . . . . . . . . . . . . . . . . . . . . . 172
Figure 152. Remove tray 3 (500 sheet-feeder) drive cover . . . . . . . . . . . . . . . 173
Figure 153. Remove tray 3 (500 sheet-feeder) drive assembly . . . . . . . . . . . . 174
Figure 154. Troubleshooting process flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Figure 155. Control panel layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Figure 156. Light states . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Figure 157. Engine test button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Figure 158. Frequency of jams process flow . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Figure 159. Location of jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Figure 160. Image defects examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Figure 161. Repetitive defect ruler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Figure 162. Adhesive labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Figure 163. Envelope sample . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Figure 164. JetDirect configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Figure 165. Printer paper path, sensors, and signals . . . . . . . . . . . . . . . . . . . . 220
Figure 166. Tray 3 paper path, sensors, and signal lever . . . . . . . . . . . . . . . . 221
Figure 167. General printer-component locations (1 of 2) . . . . . . . . . . . . . . . . 222
xii List of figures C7058-90936
Figure 168. General printer-component locations (2 of 2) . . . . . . . . . . . . . . . . 222
Figure 169. Motor, fan, and solenoid locations . . . . . . . . . . . . . . . . . . . . . . . . 223
Figure 170. 250-sheet and 500-sheet tray 3 component locations . . . . . . . . . 223
Figure 171. Engine controller PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Figure 172. Power supply PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Figure 173. Location of connectors (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Figure 174. Location of connectors (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Figure 175. Location of connectors (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Figure 176. Printer external covers and panels . . . . . . . . . . . . . . . . . . . . . . . . 231
Figure 177. Top cover assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Figure 178. Internal components (1 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Figure 179. Internal components (2 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Figure 180. Internal components (3 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Figure 181. Internal components (4 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Figure 182. Internal components (5 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Figure 183. Power supply assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Figure 184. Printer drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Figure 185. Cassette pickup assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Figure 186. Fusing assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Figure 187. PCB assembly location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Figure 188. 250-sheet feeder external covers . . . . . . . . . . . . . . . . . . . . . . . . . 255
Figure 189. Tray 2 and 250-sheet feeder cassette . . . . . . . . . . . . . . . . . . . . . 257
Figure 190. 250-sheet feeder internal components . . . . . . . . . . . . . . . . . . . . . 259
Figure 191. 250-sheet feeder drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . 261
Figure 192. 250-sheet feeder PCB assembly location . . . . . . . . . . . . . . . . . . 263
Figure 193. 500-sheet feeder external covers . . . . . . . . . . . . . . . . . . . . . . . . . 265
Figure 194. 500-sheet feeder cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Figure 195. 500-sheet feeder internal components . . . . . . . . . . . . . . . . . . . . . 269
Figure 196. 500-sheet feeder drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . 271
Figure 197. 500-sheet feeder PCB assembly location . . . . . . . . . . . . . . . . . . 273
C7058-90936 xiii
List of tables
Table 1. Printer features for the HP LaserJet 2200 series printers . . . . . . . . . . . 2
Table 2. Configuration comparison . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Table 3. Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Table 4. Electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Table 5. Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Table 6. Noise-level specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Table 7. Supplemental documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Table 8. Worldwide offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Table 9. Guidelines for selecting paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Table 10. Tray 1 media sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Table 11. Tray 2 and tray 3 (250-sheet feeder) paper sizes . . . . . . . . . . . . . . . 32
Table 12. Tray 3 (500-sheet feeder) paper sizes . . . . . . . . . . . . . . . . . . . . . . . . 32
Table 13. Automatic duplexer paper sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Table 14. Envelope specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Table 15. Label specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Table 16. Transparency specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Table 17. Determining basis weight of paper . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Table 18. Paper weight equivalence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Table 19. Tools and suppliers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Table 20. Escape character table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Table 21. PJL service mode commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Table 22. Setting the page count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Table 23. Setting the cold reset default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Table 24. Storing toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Table 25. Print period descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Table 26. Major steps for troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Table 27. Primary status codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Table 28. Continuable attention error codes . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Table 29. Continuable attention error secondary codes . . . . . . . . . . . . . . . . . . 184
Table 30. Fatal error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Table 31. Fatal error secondary codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Table 32. Accessory error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Table 33. Accessory errors secondary codes . . . . . . . . . . . . . . . . . . . . . . . . . 190
Table 34. General jam troubleshooting questions . . . . . . . . . . . . . . . . . . . . . . 193
Table 35. Input jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Table 36. Internal jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Table 37. Duplex jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Table 38. Output jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Table 39. Image-quality checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Table 40. Image defects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Table 41. Consumables, accessories, and supplies . . . . . . . . . . . . . . . . . . . . 229
Table 42. Common fasteners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Table 43. Common torque values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Table 44. Printer external covers and panels . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Table 45. Top cover assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Table 46. Internal components (1 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Table 47. Internal components (2 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Table 48. Internal components (3 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Table 49. Internal components (4 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
xiv List of tables C7058-90936
Table 50. Internal components (5 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Table 51. Power supply assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Table 52. Printer drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Table 53. Cassette pickup assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Table 54. Fusing assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Table 55. PCB assembly location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Table 56. 250-sheet feeder external covers . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Table 57. Tray 2 and 250-sheet feeder cassette . . . . . . . . . . . . . . . . . . . . . . . 258
Table 58. 250-sheet feeder internal components . . . . . . . . . . . . . . . . . . . . . . 260
Table 59. 250-sheet feeder drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Table 60. 250-sheet feeder PCB assembly location . . . . . . . . . . . . . . . . . . . . 264
Table 61. 500-sheet feeder external covers . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Table 62. 500-sheet feeder cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Table 63. 500-sheet feeder internal components . . . . . . . . . . . . . . . . . . . . . . 270
Table 64. 500-sheet feeder drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Table 65. 500-sheet feeder PCB assembly location . . . . . . . . . . . . . . . . . . . . 274
Table 66. Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Table 67. Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
C7058-90936 Chapter contents 1
1 Product information
Chapter contents
Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
External assembly locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Internal assembly locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Toner safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Laser safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
LED safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
FCC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Environmental Product Stewardship Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Protecting the environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Service approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Bench repair warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
HP Express Exchange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Ordering information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Supplemental documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
HP Direct ordering for genuine HP parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
HP service parts information compact disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
HP support assistant compact disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Reseller sales and service support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Technical assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Worldwide sales and service offices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
C7058-90936 Product overview 7
Product overview
External assembly locations
Figure˙2. External assembly locations (1 of 5)
Figure˙3. External assembly locations (2 of 5)
Control panel
Tray 1
Top cover Top output bin
I/O cover
DIMM cover
Rear output bin
Power receptacle Power switch
Tray 1 extensions
C7058-90936 Chapter contents 177
7 Troubleshooting
Chapter contents
Troubleshooting process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Preliminary operating checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Basic fault isolation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Troubleshooting process flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Power-on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Troubleshooting with control-panel messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Control panel lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Control-panel light messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Media-handling problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Print test pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Engine test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Self test/configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Jam troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Media problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Evaluate the test pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Status-log messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198
Verify installed options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Image-formation troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Image defect tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Repetitive defect ruler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Half self test functional check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Drum-rotation functional check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Media troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Determine the problem source: print media or printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Isolate a paper path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Isolate a media brand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Isolate a media type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Evaluate media use practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Evaluate environmental conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Communication troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217
Communications check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Test message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
EIO troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
JetDirect configuration-page elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
JetDirect configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Reference diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
C7058-90936 Chapter contents 227
8 Parts and diagrams
Chapter contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Ordering parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Ordering consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Consumables, accessories, and supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Common fasteners and torque values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Illustrations and parts lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
External covers and panels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Top cover assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Internal components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Power supply assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Printer drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Tray 2 and 250-sheet feeder cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Cassette pickup assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Fusing assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Fusing assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
PCB assembly location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
250-sheet feeder external covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Tray 2 and 250-sheet feeder cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
250-sheet feeder internal components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
250-sheet feeder drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
250-sheet feeder PCB assembly location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
500-sheet feeder external covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
500-sheet feeder cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
500-sheet feeder internal components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
500-sheet feeder drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
500-sheet feeder PCB assembly location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
C7058-90936 Illustrations and parts lists 231
Illustrations and parts lists
The following illustrations and parts tables list the field replaceable units (FRU) for this printer. Two
tables at the end of this chapter list all of the parts shown in this chapter: table 66 lists the parts in
alphabetical order, and table 67 lists the parts in numerical order by part number. Both tables list the
appropriate figure in this chapter that shows the part.
External covers and panels
Figure˙176. Printer external covers and panels
EN Index 293
Numerics
250-sheet feeder
assembly connector, removing 160
cassette, diagrams and part numbers 257
cassette, removing 166
components 223
drive assembly, diagrams and part numbers 261
drive assembly, removing 168
drive solenoid, removing 170
external covers, diagrams and part numbers 255
feeding operations 30, 88
internal components 259
jam detection operations 92
locating 8
media supported 32
models including 5
ordering 229
PCB, diagrams and part numbers 263
removing 97
sensors 89, 90
500-sheet feeder
assembly connector, removing 160
cassette, diagrams and part numbers 267
cassette, removing 171
components 223
drive assembly, diagrams and part numbers 271
drive assembly, removing 173
drive solenoid, removing 175
external covers, diagrams and part numbers 265
feeding operations 30, 88
internal components 269
jam detection operations 92
locating 9
media supported 32
models including 5
ordering 229
PCB, diagrams and part numbers 273
pickup roller, removing 172
removing 97
sensors 89, 90
79 service errors 182
accessory errors 190
acclimating printer 178
acoustic specifications 6
address, IP 219
adhesion, toner 203
adhesive labels
sizes supported 31
specifications 35
troubleshooting 212
adhesives, envelopes 33, 34
agreements, service 17
alphabetical parts list 275
AppleTalk status 219
ARP duplicate address, error message 219
Attention LED
blinking 182
error messages 183
locating 44
authorized resellers 17
automatic language switching 3
background, gray 203
base memory 3
basis weight
See also weight
calculating 37
envelope specifications 33
metric 38
beam detect errors 188
beam operations 83
cleaning 61
operations 86
removing 130
bench repair warranty 15
bidirectional communications
operations 75
troubleshooting 217
bins, output
capacities 2
feeding operations 86
jams, troubleshooting 197
locating 7
black dots, troubleshooting 202
black lines, troubleshooting 202
blade, cleaning 81
blank pages, troubleshooting 206
blinking lights 182
brands, media 210
errors 185, 189
operations 76
bulk returns, recycling 14
bushings
transfer roller 109, 110
tray 1 pickup roller assembly 143
tray 2 pickup roller assembly 149, 150
buttons
control panel 44
engine test 51
bypassing formatter 51
cable harness, removing 132
connectivity options 3
part numbers 229
caliper
envelope specifications 33
label specifications 35
measuring 39
transparency specifications 36
canceling print jobs 44
capacity
output bins 2
toner cartridge 2
tray 1 31
tray 2 32
tray 3 32
294 Index EN
cardstock, sizes supported 31
cartons, media 215
cartridge door
opening 96
swing arm 102, 104
cartridge guide, removing 162
cartridges, toner
capacity 2
components 80
detection switch 78
handling instructions 65
image formation operations 80
inspecting 200
locating 8
Material Safety Data Sheet (MSDS) 11
part numbers 229
recycling 14, 66
redistributing toner 67
refilled 66
removing 96
safety information 11
storing 65
weight 66
case sensitivity, PJL commands 52
cassette paper sensor (PS1305) 87, 90
cassette pickup assembly, diagrams and part numbers 249
cassette pick-up solenoid (SL1908) 87, 223
cassettes. See trays
CD-ROMs
HP support assistant 17
part numbers 16
service parts information 17
central processing unit. See CPU
characters, PJL commands 52
characters, troubleshooting print quality 202, 204
charge eliminator 81, 85
charging rollers
locating 10
operations 80, 82
checklist, troubleshooting 180
engine 51
half self-test 208
media 37
power-on 70
self-test, continuous 50
chemicals, paper 37, 214
circuit capacity 5
cleaning
engine 64
internal 62
media dust 215
precautions for 61
spilled toner 11
cleaning stage, image formation operations 81
clip gasket, handling precautions 95
clothing, toner on 11
coated media, troubleshooting 214
cold reset
default paper size, setting 54
performing 55
Coldfire processor. See processor
commands, service mode 52
communications
operations 74, 75
troubleshooting 217
compact discs
HP support assistant 17
service parts information 17
user documentation 16
comparison, features 5
complex pages, storing in memory 76
compression features, memory management 76
conditioning stage, image formation 82
configuration page
information on 48
JetDirect 218
printing 47
conformity, declaration of 12
connection errors 185
connectivity features 3
connectors, locating 225
consumables
ordering 228
recycling 14
consumption, power 5, 13
context-sensitive switching 76
continuable errors 184
continuous self-test 50
control panel
accessory error messages 190
buttons 44
continuable error messages 184
demo page, printing from 45
fatal error messages 187
LED safety 12
light patterns 182
locating 7
operations 74
primary error messages 183
secondary error messages 184
cooling fan
locating 223
power-on sequence 70
removing 161
coordination, systems 73
cotton bond paper 40
count, page
report 48
resetting 53
countries, sales and service offices 18
country of origin 4
covers, removing
250-sheet feeder, diagrams 255
500-sheet feeder, diagrams 265
DIMM 99
left 105
parts and diagrams 231
rear 100
top 102
initialization sequence 70
jam detection operations 91
operating sequences 71
speed 2
creases, troubleshooting 204
crooked pages, troubleshooting 204
CSSO (Customer Services and Support Organization) 16
envelope specifications 33
label specifications 35
testing media 40
troubleshooting 204, 209
current capacity, minimum 5
custom media sizes, tray 1 31
Customer Care centers
HP Express Exchange program 15
EN Index 295
reseller sales and service support 17
sales and service offices, worldwide 18
Customer Services and Support Center 228
Customer Services and Support Organization (CSSO) 16
cut-edge condition test 40
cut-off pages, preventing 76
cutouts, troubleshooting media with 212
cylindrical lens 83
dark print, troubleshooting 202
compression features 76
processing operations 74
datecode, firmware 48
dc bias voltage contacts, removing 164
declaration of conformity 12
default size, paper 54
defaults, NVRAM initialization 55
defect tables 201
defects, repetitive
ruler 207
troubleshooting 203
delay jams 91, 92
delivery delay jams 91
delivery rollers, output
disassembling upper 126
locating 10
removing lower 127
removing upper 125
delivery sensor (PS2301)
diagram 87
jam detection 91
media detection 90
operations 86
delivery stationary jams 91
demo page, printing 45
density
operations 75, 84
troubleshooting 202
depth, printer 5, 27
detection operations
jams 91
media 90
toner cartridge 78
developing cylinder
locating 10
operations 80, 84
developing stage, image formation 84
dimensions, printer 5, 27
See also size
DIMM cover
locating 7
removing 99
errors 187, 190
ordering 229
removing 111
self-test/configuration page information 48
slots 3
disconnecting power supply 95
diverter pins, rear cover 100
DLC/LLC status 219
documentation 16
door, toner cartridge 96
door-open check 70
DOS, PJL commands 52
dots per inch 2
dots, troubleshooting 202
double side seams, envelopes 34
downloading printer drivers 17
draft mode 66, 200
DRAM errors 190
drive assembly
250-sheet feeder, removing 168
500-sheet feeder, removing 173
gears, removing 139
printer, diagrams and part numbers 247
printer, removing 134
drive gears, duplexer 157
drive solenoids, removing
250-sheet feeder 170
500-sheet feeder 175
drivers, downloading 17
dropouts, troubleshooting 202
cleaning operations 81
conditioning stage 82
image development operations 84
image transfer operations 85
inspecting 200
laser/scanner operations 83
locating 10
Material Safety Data Sheet (MSDS) 11
properties 81
rotation test 208
duplex page count 48
duplex pick-up paper sensor (PS503)
diagram 87
jam detection 91
media detection 90
duplex solenoid (SL909) 87, 223
duplexer
drive gears, removing 157
feeding operations 86
jam detection operations 91
jams, troubleshooting 195, 197
locating 8
media guide, removing 121
media supported 32
models including 5
pick-up delay jams 92
pick-up stationary jams 92
reverse motor, removing 133
solenoid, removing 157
speed 2
tray, removing 120
duty cycle 3
dynamic RAM controller errors 190
EconoMode 66, 200
EIO cards
errors 185
features 75
installing 56
removing 98
resetting 55
troubleshooting 217, 219
EIO port errors 187, 190
EIO shield and guide, removing 113
EIO slots
included 3
self-test/configuration page information 48
electrical specifications 5
electrophotographic system. See image formation system
electrostatic discharge (ESD), precautions for 95
296 Index EN
eliminator, static charge 81, 85
embossed media, troubleshooting 212
end-of-life recycling programs 13
energy consumption 5, 13
Energy Star compliance 13
engine cleaning 64
engine control system
block diagram 77
coordination with other systems 73
subsystems 78
engine controller assembly, removing 135
engine controller PCB
diagrams 224
image formation operations 83
operating sequences 71
operations 77, 78
pick-up/feed system operations 86
engine errors 185, 188
engine test
performing 51
troubleshooting 192
envelopes
margins 34
sizes supported 31
specifications 33
troubleshooting 213
environment changes, acclimating to 178
environmental specifications
media storage 215, 216
printer 6, 26
toner cartridges 65
environmental stewardship 13
equivalence table, paper weight 38
e-rings 230
error log 48
error messages
accessory 190
continuable 184
control panel lights 182
fatal errors 187
primary 183
secondary 184
escape characters, PJL commands 52
ESD (electrostatic discharge), precautions for 95
Ethernet networks, supported 75
expansion, memory 5
expiration date, toner cartridges 65
exposure, drum 83
Express Exchange 15
extensions, tray 1 7
eye contact, toner 11
face-up sensor (PS502)
diagram 87
media detection 90
operations 86
factory defaults, NVRAM initialization 55
faded print, troubleshooting 202
failures, power-on check 70
locating 223
power-on sequence 70
removing 161
fan motor
errors 189
rotation periods 78
Fast Ethernet networks, supported 75
Fast Infrared Receiver (FIR) port
features 3
locating 8
using 58
fasteners 230
fatal errors 187
FCC regulations 12
features
model comparisons 5
printer 2
feed belts
cleaning 61
locating 10
operations 86
feed rollers, replacement intervals 60
feed system
control 78
coordination with other systems 73
jam detection 91
paper feeding operations 86
sensors 87
sheet feeder operations 88
feeder trays. See 250-sheet feeder; 500-sheet feeder
feeding problems
See also jams
envelopes 213
troubleshooting 210
fiber composition test, media 40
field replaceable units
ordering 228
removal and replacement strategies 95
field tests, media 37
fillers, paper 37
film, transparency. See transparencies
finish, media 39
FIR port
features 3
locating 8
using 58
firmware
datecode 48
errors, unrecoverable 182
revision number 219
first aid, toner safety 11
first page out 2
flaps, envelopes 34
flashing lights 182
flowchart, troubleshooting 180
compression features 76
included 3
storage operations 75
formatter
bypassing 51
components, system 75
coordination with other systems 73
default paper size, resetting 54
handling precautions 95
number 48
operations 74
page count 53
pick-up/feed system operations 86
removing 112
frequency, jams 194
FRUs (field replaceable units)
ordering 228
removal and replacement strategies 95
furnish test, media 40
fuser assembly
diagrams and part numbers 251
EN Index 297
errors 189
locating 10
removing 114
replacement interval 60
replacing 116
temperature control 78
fuser film
heater assembly, removing 117
operations 85
fuser stage, image formation 85
fuses, overheated 78
fusing assembly entrance guide, cleaning 61
fusing compatibility
envelopes 33
labels 35
test 40
transparencies 36
gasket, handling precautions 95
gears, printer drive assembly 139
getting started guide 16
ghosting, troubleshooting 205
GL/2 vector graphics 3
gloves, parts requiring 95
Go button
demo page, printing with 45
displaying secondary error messages 182
locating 44
self-test/configuration page, printing with 47
error messages 182
locating 44
grain, paper 39
graphics, compression features 76
gray background, troubleshooting 203
groundwood, recycled paper 40
group characters, PJL commands 52
guide, duplexer 121
half self-test functional check 208
handling precautions
parts removal 95
toner cartridges 65
harnesses
replacing 95
ribbon cable, removing 132
heater assembly, removing 117
heating operations, fuser assembly 78
heavy media, sizes supported 31
height, printer 5, 27
high-voltage power supply 79
host computer, communications
operations 74
troubleshooting 217
HP authorized resellers 17
HP Customer Care centers
Express Exchange 15
reseller sales and service support 17
sales and service offices, worldwide 18
HP Customer Services and Support Center 228
HP Express Exchange 15
HP Fast Infrared Receiver (FIR) port
features 3
locating 8
using 58
HP JetDirect EIO cards
errors 185
features 75
installing 56
removing 98
troubleshooting 217, 219
HP JetDirect print servers
configuration page 218
installation guide 217
models including 3
ordering 229
HP LaserJet printer family print media guide 16
HP Printing Supplies Returns and Recycling 14
HP service agreements 17
HP Service Center, Express Exchange 15
HP support assistant CD-ROM 17
HP UltraPrecise toner cartridges. See toner cartridges
HP Web JetAdmin information 219
HP-GL/2 vector graphics 3
humidity
changes, acclimating printer to 178
labels, storing 35
media, storing 36, 215, 216
printer requirements 6
toner cartridges, storing 65
I/O buffer
errors 185
operations 76
I/O cover
locating 7
removing 98
I/O errors 186
I/O operations 74
I/O switching, dynamic 76
Image Adapt 76
image defect tables 201
image formation system
cleaning stage 81
conditioning stage 82
coordination with other systems 73
developing stage 84
fuser stage 85
operations 80
transferring stage 85
troubleshooting 208
writing stage 83
image quality, troubleshooting 199, 201
images, repeating 205
in-country support 18
indicator lights. See lights, control panel
Infrared port
features 3
locating 8
using 58
ingestion, toner 11
inhalation, toner 11
inks, troubleshooting 211
input jams 195, 196
input trays
cassette pickup assembly, diagrams 249
feeding operations 30, 86
jam detection operations 91
jams, troubleshooting 196
locating 7
media detection 90
media supported 31
models including 5
ordering 229
298 Index EN
removing 97, 106
separation pad, locating 10
inspecting parts 60
installation requirements 26
installed personalities and options 48
instant-on fuser 2
Intellifont 3
interface
errors 190
operations 74, 75
internal components, parts and diagrams 235
internal jams 195, 196
international support 18
INTR (initial rotation) period 71
IP address 219
IR port. See Infrared port
IrDA-compliant devices, printing from 3, 58
isolating job settings 76
isolating problems 51
causes of 193, 194
detection operations 91
locations 195
residual paper check 70
types of 196
JetAdmin, HP Web 219
JetDirect EIO cards
errors 185
features 75
installing 56
removing 98
troubleshooting 217, 219
JetDirect print servers
configuration page 218
installation guide 217
models including 3
ordering 229
JetSend IR-enabled devices. See Fast Infrared Receiver
(FIR) port
Job Cancel button
canceling print jobs 44
displaying secondary error messages 182
self-test/configuration page, printing with 47
jobs, isolating settings 76
keys. See buttons
sizes supported 31
specifications 35
troubleshooting 212
LAN hardware address 219
languages, documentation 16
languages, printer
errors 186
features 3
list of installed 48
switching 76
laptops, printing from 58
laser safety 12
laser/scanner assembly
errors 188
locating 10
operations 78, 83
precautions 95
removing 128
replacing 129
LaserJet printer family print media guide 16
LaserJet supplies, recycling 14
latent electrostatic image 83, 84
leading edge, detection operations 86, 91
leaf springs, removing 164
LED safety 12
LEDs, control panel
accessory error messages 190
continuable error messages 184
fatal error messages 187
locating 44
primary error messages 183
secondary error messages 184
states 182
left cover, removing 105
lenses, image formation operations 83
letterhead, troubleshooting 211
levers, paper-sensor
media detection 90
tray 1, removing 146
tray 2, removing 155
life expectancies
parts 60
toner cartridges 66
light print, troubleshooting 202
light, Fast Infrared Receiver (FIR) status 58
lights, control panel
accessory error messages 190
continuable error messages 184
fatal error messages 187
locating 44
primary error messages 183
secondary error messages 184
states 182
lines per inch 2
lines, troubleshooting 202
lists, parts
alphabetical 275
numerical 284
localized documentation 16
LocalTalk networks, supported 75
loose toner, troubleshooting 203
lower output delivery rollers, removing 127
low-voltage power supply 79
lpi (lines per inch) 2
LSTR (last rotation) period 71
macros, downloaded 75
main motor (M903)
image formation operations 80
locating 223
power-on sequence 70
print-period sequences 71
removing 136
rotation periods 78
sheet feeder operations 88
maintenance
cleaning precautions 61
inspecting parts 60
manuals, ordering 16
margins, envelopes 34
Material Safety Data Sheet 11, 14
brands, troubleshooting 210
chemically treated, troubleshooting 214
EN Index 299
coated 214
detection operations 90
duplexer, supported sizes 32
dust, cleaning 215
envelope specifications 33
equivalence table 38
fusing compatibility 33
grain test 39
HP LaserJet printer family print media guide 16
input options 30
label specifications 35
recycled 14, 40
reducing use 13
shipping 37
size detection 90
special, troubleshooting 211
specifications 28
storing 36, 215, 216
tests 37
tools, testing 41
transparencies 36
tray 1, supported sizes 31
tray 2, supported sizes 32
tray 3, supported sizes 32
troubleshooting process 29, 209
media guide, duplexer 121
media jams. See jams
configuration errors 186
full, errors 184, 185
management features 76
maximum 5
NVRAM 55, 75
ordering 229
RAM operations 75
ROM operations 75
self-test/configuration page information 48
Memory Enhancement technology (MEt) 76
messages, error. See error messages
MEt (Memory Enhancement technology) 76
handling precautions 95
torque values 230
metric equivalents 38
microprocessor
initialization sequence 70
jam detection operations 91
operations sequences 71
speed 2
microswitch control 78
mirrors, image formation operations 83
misfeeds, troubleshooting 210
See also jams
misformed characters, troubleshooting 204
model number, locating 4
models, printer
feature comparison 5
moisture content, measuring 39
See also humidity
motor plate, removing 137
image formation operations 80
locating 223
main, removing 136
operations 78
paper feeding operations 86
power-on sequence 70
print-period sequences 71
reverse, removing 133
MS-DOS, PJL commands 52
MSDS (Material Safety Data Sheet) 11, 14
multifeeds, troubleshooting 210
See also jams
multipurpose tray. See tray 1
NetWare, Novell 219
network cards. See EIO cards
networks
features for 3
statistics 219
troubleshooting 217
nickel, safety precautions 95
noise-level specifications 6
non-HP toner cartridges 66
nonvolatile memory (NVRAM)
errors 186, 189
initializing 55
operations 75
Novell NetWare status 219
numerical list, part numbers 284
errors 186, 189
initialization 55
operations 75
oblique roller 86
OPC (organic-photoconductive material) 81
operating environment, specifications 6, 26
operations
engine control system 77
formatter system 74
image formation system 80
jam detection 91
media detection 90
pick-up/feed system 86
power supplies 79
power-on sequence 70
print-period sequences 71
systems overview 73
timing diagram 72
optic sensor, tray 2 155
ordering
consumables 228
documentation 16
parts 16, 228
organic-photoconductive material (OPC) 81
out of paper error 184
output bins
capacities 2
feeding operations 86
jams, troubleshooting 197
locating 7
output delivery rollers
disassembling upper 126
removing lower 127
removing upper 125
output feed rollers, replacement intervals 60
output jams 195, 197
output quality, troubleshooting 199, 201
overcurrent/overvoltage protection 79
overhead transparencies. See transparencies
overheating, fuser assembly control 78
ozone emissions 13
300 Index EN
packaging media 37
packet information, network statistics 219
page count
report 48
resetting 53
Page Protect 76
pages per minute 2
pages per month 3
pan head screws 230
panels. See covers
brands, troubleshooting 210
chemically treated, troubleshooting 214
coated 214
cold reset default size 54
detection operations 90
duplexer, supported sizes 32
dust, cleaning 215
fillers 37
fusing compatibility 33
grain test 39
HP LaserJet printer family print media guide 16
input options 30
recycled 14, 40
reducing use 13
shipping 37
size detection 90
special, troubleshooting 211
specifications 28
storing 36, 215, 216
tests 37
tools, testing 41
tray 1, supported sizes 31
tray 2, supported sizes 32
tray 3, supported sizes 32
troubleshooting process 29, 209
weight equivalence table 38
paper feeder paper sensors (PS2001, PS2003) 89, 90
paper feeder pick-up solenoids (SL2001, SL2002)
diagrams 89, 90
operations 88
paper input trays
cassette pickup assembly, diagrams 249
feeding operations 30, 86
jam detection operations 91
jams, troubleshooting 196
locating 7
media detection 90
media supported 31
models including 5
ordering 229
removing 97, 106
separation pad, locating 10
paper jams
causes of 193, 194
detection operations 91
locations 195
residual paper check 70
types of 196
paper output bins
capacities 2
feeding operations 86
jams, troubleshooting 197
locating 7
paper path
See also jams
500-sheet feeder 88
cleaning 62, 64
feeding operations 86
jam detection 91
troubleshooting 209
paper-sensor levers
media detection 90
tray 1, removing 146
tray 2, removing 155
parallel cables, part numbers 229
parallel interface operations 75
parallel port 3
parameterized characters, PJL commands 52
part numbers
alphabetical list 275
documentation 16
numerical list 284
CD-ROM information 17
ordering 16, 228
removing and replacing 95
path, paper
See also jams
500-sheet feeder 88
cleaning 62, 64
feeding operations 86
jam detection 91
troubleshooting 209
PCBA torque values 230
PCBs, diagrams and part numbers 253
PCL 6 printer language 3
PCL commands 52
PDAs, printing from 58
perforated media, troubleshooting 212
periodic replacement, parts 60
personal digital assistants, printing from 58
personalities. See languages, printer
phone numbers
authorized resellers 17
Customer Services and Support Organization 16
ordering parts 228
reseller sales and service support 17
worldwide sales and service offices 18
photosensitive drum
cleaning operations 81
conditioning stage 82
image development operations 84
image transfer operations 85
inspecting 200
laser/scanner operations 83
locating 10
Material Safety Data Sheet (MSDS) 11
properties 81
rotation test 208
physical specifications 5
pick-up delay jams 91
pick-up/feed system
control 78
coordination with other systems 73
jam detection 91
paper feeding operations 86
sensors 87
sheet feeder operations 88
pick-up roller and refeeder assembly (tray 2), removing 153
pick-up roller assemblies, removing
tray 1 142
tray 2 149
pick-up rollers
250-sheet feeder, removing 167
500-sheet feeder, removing 172
cleaning 61
EN Index 301
locating 10
operations 88
replacement intervals 60
tray 1, removing 140
tray 2, replacing 152
pick-up solenoids, sheet feeders (SL2001, SL2002)
diagrams 89, 90
operations 88
pick-up stationary jams 91
pivot arms, tray 1 107, 108
commands 52
features 76
Planet Partners website 14
plastics
recycling 13
torque values 230
pliers, required 95
included 3
locating 8
postcards
sizes supported 31
weight equivalence table 38
PostScript emulation 3
consumption 5, 13
specifications 5
troubleshooting 181
power receptacle, locating 7
power supply
diagrams 225, 245
disconnecting 95
operations 79
removing 122
replacing 124
power switch, locating 7
power-on sequence 70
PowerSave mode
noise specifications 6
power consumption 5
ppm (pages per minute) 2
precautions
parts removal 95
toner cartridges 65
preprinted media, troubleshooting 211
pressure plate, removing 118
pressure roller
operations 85
removing 119
primary charging roller
locating 10
operations 80, 82
primary error messages 183
print cartridges. See toner cartridges
print density
operations 75, 84
troubleshooting 202
print media. See media
PRINT period 71
print quality, troubleshooting 199, 201
print servers, JetDirect
configuration page 218
installation guide 217
models including 3
ordering 229
Printer Command Language (PCL) commands 52
printer drive assembly
diagrams and part numbers 247
gears, removing 139
removing 134
printer drivers, downloading 17
Printer Job Language
commands 52
features 76
processing state, LEDs 183
processor
initialization sequence 70
jam detection operations 91
operations sequences 71
speed 2
product information, self-test/configuration page 48
production code 4
protocol information 219
PS emulation 3
PS wait timeout 48
quality, troubleshooting 199, 201
radiation, laser 12
radio frequency interference (RFI) shield, handling
precautions 95
errors 189, 190
operations 75
random access memory (RAM)
errors 189, 190
operations 75
read-only memory (ROM)
errors 189
operations 75
Ready LED
locating 44
status messages 183
reams, paper 36, 215
rear cover, removing 100
rear output bin
capacity 2
feeding operations 86
jams, troubleshooting 197
locating 7
special media, using with 31
recycled paper 14, 40
recycling
plastics 13
supplies 14
toner cartridges 66
redistributing toner 67
refeeder assembly (tray 2), removing 153
refilled toner cartridges 66
registration assembly, removing 158
registration rollers
locating 10
operations 86
registration shutter
cleaning 61
operations 86
registration, checking 51
regulatory information 12
relative humidity. See humidity
relays, fuser assembly 78
removing parts 95
repair centers, worldwide 18
repair warranty 15
302 Index EN
repeating images, troubleshooting 205
repetitive defects
ruler 207
troubleshooting 203
replacement intervals
parts 60
toner cartridges 66
replacing parts 95
reports
demo page 45
JetDirect configuration page 218
self-test/configuration page 47
status log 198
reseller sales and service support 17
reset default, paper size 54
resetting printer 55
residual paper check 70
residual toner, cleaning operations 81
resistivity specifications
labels 35
transparencies 36
Resolution Enhancement technology (REt) 75
resolution specifications 2
REt (Resolution Enhancement technology) 75
returns, recycling program 14
reverse motor
locating 223
operations 86
power-on sequence 70
removing 133
rotation periods 78
reversed paper sensor (PS501)
diagram 87
jam detection 91
media detection 90
operations 86
reversing delay jams 92
reversing stationary jams 92
revision level 4
RFI shield, handling precautions 95
ribbon cable harness, removing 132
rollers
250-sheet feeder, removing 167
500-sheet feeder, removing 172
cleaning 61
image defects, troubleshooting 207
image formation operations 80
locating 10
lower output delivery, removing 127
paper feed operations 86
replacement intervals 60
transfer, removing 109
transport, removing 130
tray 1 pick-up, removing 140, 142
tray 2 pick-up, removing 149
tray 2 pick-up, replacing 152
upper output delivery, disassembling 126
upper output delivery, removing 125
errors 189
operations 75
rotation
drum test 208
motors 78
ruler, repetitive defect 207
safety precautions
parts removal 95
toner cartridges 11
sales and service offices
United States 17
worldwide 18
scalable fonts, included 3
scan buffer errors 189
scanner assembly. See laser/scanner assembly
scanner errors 188
scanner motor
errors 188
rotation periods 78
scattered toner, troubleshooting 205
screwdrivers, required 95
self-tapping, installing 95
types of 230
seams, envelopes 34
secondary error messages
accessory errors 190
continuable errors 184
displaying 182
fatal errors 187
selecting paper 29
self-tapping screws 95, 230
self-test, continuous 50
self-test/configuration page
information on 48
JetDirect 218
printing 47
sensor levers, paper
media detection 90
tray 1, removing 146
tray 2, removing 155
sensors
media detection 90
optic, tray 2 155
pick-up/feed system 86, 87
sheet feeders 89
separation pads
cleaning 61
locating 10
operations 86, 88
removing (tray 1) 145
replacement intervals 60
sequences
power-on 70
print periods 71
serial number, locating 4
servers, JetDirect
configuration page 218
installation guide 217
models including 3
ordering 229
service agreements 17
service and support CD-ROM 16
service centers, Express Exchange 15
service errors 182
service ID 48
service mode 52
service offices, worldwide 18
service parts CD-ROM 17
settings
cold reset default, paper size 54
factory defaults, restoring 55
isolating print job 76
page count 53
print quality 75
self-test/configuration page 48
setup requirements 26
EN Index 303
79 service errors 182
sheet metal
handling precautions 95
torque values 230
sheet-feeders. See 250-sheet feeder; 500-sheet feeder
Sheffield rating, media 31, 39
shelf life, toner cartridges 65
shield, EIO 113
shipping media 37
signals
laser/scanner system 83
pick-up/feed system 87
sheet feeder 89
site requirements 26
cold reset default, paper 54
duplexer media 32
envelopes 33
media, detection operations 90
printer 5, 27
tray 1 media 31
tray 2 media 32
tray 3 media 32
correction operations 86
troubleshooting 204
skin contact, toner 11
slots 3
smeared toner, troubleshooting 203
smoothness, media 31, 39
solenoids
drive, removing (250-sheet feeder) 170
drive, removing (500-sheet feeder) 175
duplexer, removing 157
locating 223
pick-up/feed system 87
sheet feeder 88, 89
tray 1, removing 148
tray 2, removing 156
sound specifications 6
space requirements 27
special media
envelopes 33
labels 35
sizes supported 31
transparencies 36
troubleshooting 211
specifications
electrical 5
envelopes 33
environmental 6
labels 35
media 28
physical 5
resolution 2
site requirements 26
speed 2
transparencies 36
specks, toner 202
Fast Infrared Receiver (FIR) port 58
printer 2
spilled toner 11, 61
springs, leaf 164
stages, image formation
cleaning 81
conditioning 82
developing 84
fuser 85
transferring 85
troubleshooting 208
writing 83
standby mode, power consumption 5
startup, LED sequence 183
static charge eliminator 81, 85
static discharge, precautions for 95
stationary jams 91, 92
status light, Fast Infrared Receiver (FIR) port 58
status lights, control panel. See lights, control panel
status log
accessory error codes 190
continuable error codes 184
fatal error codes 188
information on 48
printing 198
status messages. See error messages
STBY (standby) period 71
stopping print jobs 44
storing
envelopes 34
labels 35
media 36, 215, 216
printer 6
toner cartridges 65
supplemental documentation 16
supplies
media tests 41
ordering 228
recycling 14
support assistant CD-ROM 17
support, customer
HP Express Exchange 15
reseller sales and service 17
sales and service offices, worldwide 18
websites 17
surface resistivity specifications
labels 35
transparencies 36
swing arm 102, 104
switches
control operations 78
power, locating 7
switching, language 3
synthetic media, troubleshooting 214
systems, printing operations 73
TCP/IP status 219
technical support 17, 18
telephone numbers
authorized resellers 17
Customer Services and Support Organization 16
ordering parts 228
reseller sales and service support 17
worldwide sales and service offices 18
temperature
changes, acclimating printer to 178
fuser assembly operations 78
fusing compatibility, media 33
labels, storing 35
media, storing 36, 215, 216
printer requirements 6
toner cartridges, storing 65
temporary engine errors 185
termination character, PJL commands 52
engine 51
half self-test functional check 208
304 Index EN
media 37
power-on 70
self-test, continuous 50
text, troubleshooting 202, 204
theory of operations. See operations
thermistor, fuser assembly 78
timeout settings 48
timing diagram 72
Token Ring networks, supported 75
fusing operations 85
image formation operations 84
loose, troubleshooting 203
redistributing 67
safety information 11
scatter, troubleshooting 205
smeared, troubleshooting 203
specks, troubleshooting 202
vacuuming 61
waste cleaning operations 81
toner cartridge door
opening 96
swing arm 102, 104
toner cartridges
capacity 2
components 80
detection switch 78
handling instructions 65
image formation operations 80
inspecting 200
locating 8
Material Safety Data Sheet (MSDS) 11
part numbers 229
recycling 14, 66
redistributing toner 67
refilled 66
removing 96
safety information 11
storing 65
weight 66
toner-cartridge guide, removing 162
media tests 41
service, required 95
top cover
locating 7
parts and diagrams 233
removing 102
top door, switch control 78
top output bin
capacity 2
feeding operations 86
jams, troubleshooting 197
locating 7
top-of-page sensor (PS2305)
diagram 87
jam detection 91
media detection 90
operations 86
torque values, fasteners 230
total pages printed 48
trailing edge, detection operations 86, 91
transfer charging roller
cleaning operations 70
locating 10
operations 80
transfer guide unit, cleaning 61
transfer roller
cleaning 61
operations 85
removing 109
replacement interval 60
transferring stage, image formation 85
transparencies
engine cleaning, using for 64
sizes supported 31
specifications 36
troubleshooting 214
transport belts and rollers
removing 130
replacement intervals 60
capacity 31
extensions, locating 7
feeding operations 30, 86
jam detection operations 91
locating 7
media supported 31
out of paper error 184
paper sensor (PS3208) 87, 90
paper-sensor lever, removing 146
pick-up roller assembly, removing 142
pick-up roller, locating 10
pick-up roller, removing 140
pick-up solenoid (SL2908) 87, 223
removing 106
separation pad, removing 145
solenoid, removing 148
capacity 32
cassette, diagrams and part numbers 257
drive assembly, diagrams and part numbers 261
external covers, diagrams and part numbers 255
feeding operations 30, 86
internal components 259
jam detection operations 91
locating 8
media supported 32
ordering 229
PCB, diagrams and part numbers 263
pick-up roller and refeeder assembly, removing 153
pick-up roller assembly, removing 149
pick-up roller, replacing 152
removing 97
solenoid, removing 156
assembly connector, removing 160
capacity 32
cassette (250-sheet feeder) 166, 257
cassette (500-sheet feeder) 171, 267
components 223
drive assembly (250-sheet feeder) 168, 261
drive assembly (500-sheet feeder) 173, 271
drive solenoid, removing (250-sheet feeder) 170
drive solenoid, removing (500-sheet feeder) 175
external covers (250-sheet feeder) 255
external covers (500-sheet feeder) 265
feeding operations 30, 86
internal components (250-sheet feeder) 259
internal components (500-sheet feeder) 269
jam detection operations 91
locating 8, 9
media supported 32
models including 5
ordering 229
PCB (250-sheet feeder) 263
PCB (500-sheet feeder) 273
pick-up roller, removing (250-sheet feeder) 167
EN Index 305
pickup roller, removing (500-sheet feeder) 172
removing 97
sensors 89, 90
cassette pickup assembly 249
feeding operations 30, 86
jam detection operations 91
jams, troubleshooting 196
locating 7
media detection 90
media supported 31
models including 5
ordering 229
removing 97, 106
separation pad, locating 10
troubleshooting
communications 217
continuable errors 184
control panel LED messages 182
drum rotation functional check 208
engine test 51, 192
envelopes 213
fatal errors 187
flowchart 180
half self-test functional check 208
image quality 199, 201
jams 193
labels 212
media 29, 209
power-on 181
preliminary operating checks 178
process 178
repetitive defect ruler 207
special media 211
status log 198
transparencies 214
TrueType fonts, included 3
truss head screws 230
two-way communications
operations 75
troubleshooting 217
typefaces, included 3
UltraPrecise toner cartridges. See toner cartridges
unplugging printer 95
upper output delivery roller
disassembling 126
removing 125
cables, part numbers 229
interface operations 75
user guide 16
vacuuming toner 11, 61
value field, PJL commands 52
vector graphics, features 3
ventilation requirements 26
vertical lines, troubleshooting 202
voltage
part numbers 228
power supplies 79
specifications 5
voltage contacts (dc bias), removing 164
volume resistivity specifications
labels 35
transparencies 36
WAIT period 71
wait timeout 48
warranty 15
washing off toner 11
waste toner 81
wave. See curl
Web JetAdmin information 219
websites
drivers 17
Energy Star 13
HP JetDirect installation guide 217
Material Data Safety Sheet (MSDS) 11, 14
parts information 17
print media guide 28
recycling information 14
support information 17
envelopes 33
equivalence table, paper 38
media, calculating 37
media, duplexer 32
media, tray 1 31
media, tray 2 32
media, tray 3 32
printer 5
toner cartridges 66
white pages, troubleshooting 206
width, printer 5, 27
wire harnesses, replacing 95
wireless printing 3, 58
wood-pulp test kits 40
worldwide sales and service offices 18
wrinkled pages, troubleshooting 204
writing stage, image formation 83
306 Index EN
Hewlett-Packard Company
www.hp.com/support/lj2200
english
C7058-90936
*C7058-90936*
*C7058-90936*


Payment

Before sending payment please download the sample file to verify the following:

  •   Check the Brand, Model and Year.
  •   Review the Table of Contents (TOC).
  •   Review the Bookmarks.
  •   Inspect the quality of images.

6.50USD

Paypal
Credit card*
Debit card**

*Credit card or Debit card processing at Paypal portal.
**Debit card: available only from selected countries/territories.