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Make/Model Information:

  • Brand:   Hewlett-packard
  • Models included:
    • HP LaserJet 3200
    • HP LaserJet 3200M

File Information:

  • Type:   Factory Service Manual (FSM)
  • Language:   English
  • Number of pages:   268
  • File size:  ∼ 14.53  MB
  • File Format:   PDF only
  • SME Watermarks:   None
  • Password lock:   No
  • Edit/copy/modify:   Yes
  • SKU:   BMHP-1060

NOTE:  This list was created by program script and may not accurately represent the text from the source pages.   For full preview please click on 'Download sample':

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LaserJet
all-in-one
service
manual
hp LaserJet 3200/3200m
printer fax copier scanner
HP LaserJet 3200 product
HP LaserJet 3200M product
Service manual
EN 3
Contents
1 Product information
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Hardware description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Firmware description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Model and serial numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Product overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Warranty statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Hewlett-Packard limited warranty statement . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Toner cartridge information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Additional product stewardship . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Environmental conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
2 Installation and operation
Operating environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Identifying product components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Control panel lights and keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using the control panel menu structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Control panel error messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Selecting media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Selecting media to print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Selecting media to fax, copy, or scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Loading media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Loading media to fax, copy, or scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Loading media to be printed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Selecting the output path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
3 Maintenance
Life expectancies of consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Cleaning and maintaining the equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Cleaning the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Cleaning the scanner path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Recalibrating the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
User-replaceable parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
4 Chapter - Contents EN
4 Operational overview
Basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Optical system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Formatter system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Draft mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
MEt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Enhanced I/O . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Page Protect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
PJL Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Printer functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Engine control unit/power system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Image formation system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Printer paper feed system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Basic sequence of operation (formatter-to-printer) . . . . . . . . . . . . . . . . . . . . . . . . . . 82
5 Removal and replacement
Removal and replacement strategy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Parts removal order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Back cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Right side cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Left side cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Internal paper guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Document scanner assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Printer door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Document scanner assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Contact image sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Document scanner pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Document scanner separation pad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Document scanner motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Upper guide assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Control panel/scanner board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Internal assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Laser/scanner assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Output roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Delivery assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Paper exit-sensor flag. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Fusing element . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Gear train motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Pressure roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Transfer roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Paper-pickup assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Kick plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Separation pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Bottom assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Formatter pan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Formatter and LIU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
ECU pan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Paper-feed assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
6 Troubleshooting
Basic troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Image formation troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Checking the toner cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Solving image-quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Solving paper feed problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Functional checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Engine test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Half-self-test functional check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Drum rotation functional check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Heating element check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
High-voltage power supply check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Paper path check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Service mode functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Secondary service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Developer’s menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Diagnostic mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
NVRAM init . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
PJL software commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Troubleshooting tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Internal reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Printing all fax reports at once . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
T.30 protocol trace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Repetitive image defect ruler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Document scanner recalibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Main wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Locations of connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
6 Chapter - Contents EN
7 Parts and diagrams
Ordering parts and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Parts exchange program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Related documentation and software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
How to use the parts lists and diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Common hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Assembly locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Trays and bins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
External covers and panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Document scanner assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Document scanner assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Document feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Upper guide assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Internal assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Internal components (1 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Internal components (2 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Internal components (3 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Internal components (4 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Feed assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Electrical components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
EN Figures 7
Figures
Figure 1. Model and serial number label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Figure 2. Front and side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Figure 3. Top view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Figure 4. Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Figure 5. Product dimensions (in North America) . . . . . . . . . . . . . . . . . . . . . . . . 30
Figure 6. Product dimensions (outside of North America) . . . . . . . . . . . . . . . . . . 30
Figure 7. Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Figure 8. Basic configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Figure 9. Document scanner path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Figure 10. Printer unit functional block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Figure 11. ECU loads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Figure 12. Overview of laser/scanner operation . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Figure 13. High-voltage power supply circuit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Figure 14. Image formation block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Figure 15. Printer path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Figure 16. Solenoid, photosensors, and switches . . . . . . . . . . . . . . . . . . . . . . . . . 80
Figure 17. General timing diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Figure 18. DIMMs removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Figure 19. Back cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Figure 20. Right side cover removal (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Figure 21. Right side cover removal (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Figure 22. Internal paper guide removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Figure 23. Top cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Figure 24. Printer door removal (1 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Figure 25. Printer door removal (2 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Figure 26. Printer door removal (3 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Figure 27. Printer door removal (4 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Figure 28. Document scanner assembly removal (1 of 3) . . . . . . . . . . . . . . . . . . 100
Figure 29. Document scanner assembly removal (2 of 3) . . . . . . . . . . . . . . . . . . 101
Figure 30. Document scanner assembly removal (3 of 3) . . . . . . . . . . . . . . . . . . 102
Figure 31. Contact image sensor removal (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . 103
Figure 32. Contact image sensor removal (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . 104
Figure 33. Document scanner pickup roller removal . . . . . . . . . . . . . . . . . . . . . . 105
Figure 34. Document scanner separation pad removal. . . . . . . . . . . . . . . . . . . . 106
Figure 35. Document scanner motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Figure 36. Upper guide assembly removal (1 of 4) . . . . . . . . . . . . . . . . . . . . . . . 108
Figure 37. Upper guide assembly removal (2 of 4) . . . . . . . . . . . . . . . . . . . . . . . 109
Figure 38. Upper guide assembly removal (3 of 4) . . . . . . . . . . . . . . . . . . . . . . . 110
Figure 39. Upper guide assembly removal (4 of 4) . . . . . . . . . . . . . . . . . . . . . . . 111
Figure 40. Control panel/scanner board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Figure 41. Laser/scanner assembly removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
8 Chapter - Figures EN
Figure 42. Output roller removal (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Figure 43. Output roller removal (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Figure 44. Delivery assembly removal (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Figure 45. Delivery assembly removal (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Figure 46. Paper exit-sensor flag removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Figure 47. Fusing element removal (1 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Figure 48. Fusing element metal clips reinstallation . . . . . . . . . . . . . . . . . . . . . . 120
Figure 49. Fusing element removal (2 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Figure 50. Fusing element removal (3 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Figure 51. Fusing element removal (4 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Figure 52. Gear train motor (1 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Figure 53. Gear train motor (2 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Figure 54. Gear train motor (3 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Figure 55. Solenoid removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Figure 56. Pressure roller removal (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Figure 57. Pressure roller removal (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Figure 58. Transfer roller removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Figure 59. Paper-pickup assembly removal (1 of 2) . . . . . . . . . . . . . . . . . . . . . . 132
Figure 60. Paper-pickup assembly removal (2 of 2) . . . . . . . . . . . . . . . . . . . . . . 133
Figure 61. Kick plate removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Figure 62. Separation pad removal (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Figure 63. Separation pad removal (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Figure 64. Formatter pan removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Figure 65. Formatter and LIU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Figure 66. ECU pan removal (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Figure 67. ECU pan removal (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Figure 68. Paper-feed assembly removal (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . 141
Figure 69. Paper-feed assembly removal (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . 142
Figure 70. Paper-feed assembly removal (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . 143
Figure 71. Engine test switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Figure 72. Toner cartridge high-voltage connection points . . . . . . . . . . . . . . . . . 169
Figure 73. High-voltage connector assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Figure 74. Overriding SW301 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Figure 75. NVRAM PJL factory variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Figure 76. Example of a successfully sent fax. . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Figure 77. Example of a successfully received fax . . . . . . . . . . . . . . . . . . . . . . . 206
Figure 78. Repetitive image defect ruler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Figure 79. Main wiring (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Figure 80. Main wiring (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Figure 81. Locations of connectors (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Figure 82. Locations of connectors (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Figure 83. Locations of connectors (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Figure 84. Assembly locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Figure 85. Trays and bins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Figure 86. External covers and panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Figure 87. Document scanner assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Figure 88. Document feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Figure 89. Upper guide assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Figure 90. Internal components (1 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Figure 91. Internal components (2 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Figure 92. Internal components (3 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Figure 93. Internal components (4 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Figure 94. Feed assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Figure 95. Electrical components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
10 Chapter - Figures EN
EN Tables 11
Tables
Table 1. Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Table 2. Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Table 3. Power specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Table 4. Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Table 5. Operating acoustical emissions (per ISO 9296) specifications . . . . . . 18
Table 6. Skew specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Table 7. Control panel error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Table 8. Media types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Table 9. Life expectancies of consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Table 10. Basic troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Table 11. Control panel error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Table 12. Solving image-quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Table 13. Solving paper feed problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Table 14. Country codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Table 15. Parameter ID numbers (Fall, 2000 release) . . . . . . . . . . . . . . . . . . . . 175
Table 16. Parameter ID numbers (Spring, 2001 release). . . . . . . . . . . . . . . . . . 178
Table 17. Diagnostic mode key sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Table 18. Fax receive error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Table 19. Fax send error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Table 20. Fax phase sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Table 21. Appropriate responses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Table 22. Fax abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Table 23. Authorized parts resellers in the United States . . . . . . . . . . . . . . . . . 216
Table 24. Technical support websites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Table 25. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Table 26. Common fasteners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Table 27. Trays and bins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Table 28. External covers and panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Table 29. Document scanner assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Table 30. Document feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Table 31. Upper guide assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Table 32. Internal components (1 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Table 33. Internal components (2 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Table 34. Internal components (3 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Table 35. Internal components (4 of 4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Table 36. Feed assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Table 37. Electrical components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Table 38. Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Table 39. Numerical parts list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
12 Chapter - Tables EN
EN Chapter contents 13
1 Product information
Chapter contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Hardware description . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Firmware description . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Model and serial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Warranty statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Toner cartridge information . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Additional product stewardship . . . . . . . . . . . . . . . . . . . . . . . 27
Environmental conformity. . . . . . . . . . . . . . . . . . . . . . . 27
20 Chapter 1 - Product information EN
Product overview
Figure 2. Front and side view
1 Front paper path door
2 Document output slot
3 Control panel/document release door
4 Printer door
5 Printer door release latches
EN Chapter contents 145
6 Troubleshooting
Chapter contents
Basic troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Image formation troubleshooting . . . . . . . . . . . . . . . . . . . . . 155
Checking the toner cartridge . . . . . . . . . . . . . . . . . . . 155
Solving image-quality problems . . . . . . . . . . . . . . . . . 156
Solving paper feed problems . . . . . . . . . . . . . . . . . . . . . . . . 162
Functional checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Engine test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Half-self-test functional check. . . . . . . . . . . . . . . . . . . 166
Drum rotation functional check. . . . . . . . . . . . . . . . . . 167
Heating element check. . . . . . . . . . . . . . . . . . . . . . . . 168
High-voltage power supply check. . . . . . . . . . . . . . . . 169
Paper curl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Paper path check . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Service mode functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Troubleshooting tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Internal reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Printing all fax reports at once . . . . . . . . . . . . . . . . . . 187
T.30 protocol trace . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Repetitive image defect ruler . . . . . . . . . . . . . . . . . . . 207
Document scanner recalibration. . . . . . . . . . . . . . . . . 208
Main wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
EN Chapter contents 215
7 Parts and diagrams
Chapter contents
Ordering parts and supplies . . . . . . . . . . . . . . . . . . . . . . . . . 216
Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Related documentation and software. . . . . . . . . . . . . 217
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
How to use the parts lists and diagrams . . . . . . . . . . . . . . . 219
Common hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Assembly locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Trays and bins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
External covers and panels . . . . . . . . . . . . . . . . . . . . 225
Document scanner assemblies . . . . . . . . . . . . . . . . . . . . . . 226
Document scanner assemblies . . . . . . . . . . . . . . . . . 227
Document feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Upper guide assembly . . . . . . . . . . . . . . . . . . . . . . . . 231
Internal assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Internal components (1 of 4). . . . . . . . . . . . . . . . . . . . 233
Internal components (2 of 4). . . . . . . . . . . . . . . . . . . . 235
Internal components (3 of 4). . . . . . . . . . . . . . . . . . . . 237
Internal components (4 of 4). . . . . . . . . . . . . . . . . . . . 239
Feed assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Electrical components . . . . . . . . . . . . . . . . . . . . . . . . 243
Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Numerical parts list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
EN Assembly locations 221
Assembly locations
Figure 84. Assembly locations
Document feeder
assembly
RG5-5399-000CN
Upper guide
assembly
RG5-5402-000CN
Control panel assembly
RG5-5406-000CN
Printer door
assembly
RG5-5411-000CN
Feed assembly
RG5-4581-000CN
Electrical components
(see figure 95 on page 242)
EN Chapter - Index 255
abbreviations, fax 203
AC power distribution 72
accessories, ordering 218
acoustical emissions 18
adding paper 48
ADF (automatic document feeder) capacity 14
adjusting
fax data store parameters 173
alcohol, cleaning with 57, 58
alignment, troubleshooting 161
alphabetical part number list 244
ammonia, avoiding 53
appropriate responses, fax 202
arrays, optical system 63
arrow keys 31
automatic document feeder (ADF) capacity 14
back arrow key 31
back cover, removing 90
Back space key 31
background scatter, troubleshooting 159
beam detect (BD) signal 75
beam, laser 75
bias 75
bidirectional communications 66, 67
billing log 187
bins. See output bin; input trays
black dots, troubleshooting 157
black pages, troubleshooting 159
blade, cleaning 76
blank pages, troubleshooting 160
block fax list 187
boards
ECU 140
scanner 112
breaking paper 163
business cards, loading 47
buttons, control panel 31
buying. See ordering
cables
part numbers 218
power, identifying 22
calibrating scanner 59, 208
capacity
ADF (automatic document feeder) 14
circuit 17
input trays 14
memory slots 15
output trays 14
carrier sheets 46
cartridges. See toner cartridges
central processing unit. See CPU
characters, troubleshooting 159, 160
charge eliminator 75
charging, image formation 75
checks
drum rotation 167
engine 165
half self-test functional 166
heating element 168
high-voltage power supply 169
paper path 171
toner cartridge connection points 169
circuit capacity 17
cleaning
alcohol 57, 58
image formation processes 76
precautions 53
print path 54
scanner path 57
toner 55
Clear key 32
clips, fusing element 120
clothing, washing toner off 55
commands, PJL 183
complex pages, detecting 67
compliance information 25
conditioning stage 75
configuration report, printing 186
conformity, declaration of 25
connection points, testing 169
connectors, identifying 22
consumables
life expectancies 52
ordering 217
contact glass 63
contact image sensor (CIS)
operations 63
removing 103
continuous self-test 172
256 Chapter˙-˙Index EN
contrast
troubleshooting 156
control panel
error messages 35
keys 31
lights 31
menu structure 33
release door 20
removing 112
reports, printing 186
troubleshooting 146
using 33
Copy key 32
copy setup menu 34
copying
loading media 45
selecting media 44
speed 17
troubleshooting 147
covers, removing
back 90
left side 93
part numbers 225
right side 91
tray kits 222
crooked images, troubleshooting 162
curl, paper
maximum 168
troubleshooting 162
darkness. See contrast
Page Protect 67
sending to formatter 65
storing 66
data store report 172
date menu 34
DBM 206
DC power distribution 72
declaration of conformity 25
default settings 184
defect ruler 207
delivery assembly, removing 116
delivery delay jam 79
delivery rollers
life expectancy 52
testing 171
delivery stationary jam 79
demonstration page, printing 186
depth 16
developer’s menu 173
developing stage 75
diagnostic mode 181
diagnostics. See checks
dimensions 16, 30
part numbers 218
removing 89
slots 15
diodes, operations 63
display, control panel 31
document feeder tray
identifying 21
loading 45
part numbers 229
document output slot, identifying 20
document release door, identifying 20
document scanner assemblies
part numbers 226
removing 100
document scanner motor, removing 107
document scanner pickup roller
life expectancy 52
removing 105
document scanner rollers, life expectancies 52
document scanner separation pad
life expectancy 52
removing 106
document sensor (PS1) 81
documentation, ordering 216
cleaning 53
document release 20
front paper path 20, 50
identifying 20
memory 22
open sensor (SW301) 80, 171
printer, identifying 20
printer, removing 96
DOS, PJL commands 185
dots per inch (dpi). See resolution
dots, troubleshooting 157
draft mode 66
DRAM, formatter 65
drive roller, testing 171
dropouts, troubleshooting 160
drum cleaning stage 76
operations 74, 75
testing 167
duty cycle
product 15
toner cartridges 26
EconoMode 66
ECP interface 65
EN Chapter - Index 257
ECU (Engine Control Unit)
formatter to printer operations 82
image formation process 75
motor 71
operations 69
pan, removing 139
paper feeding operations 77
power system 72
replacing 140
troubleshooting 147
edges not printing 156
electrical components, part numbers 243
electrical shocks, avoiding 53
electrical specifications 17
electrostatic discharge (ESD) 87
eliminator, static charge 75
emissions
acoustical 18
energy consumption 17
Engine Control Unit (ECU)
formatter to printer operations 82
image formation process 75
motor 71
operations 69
pan, removing 139
paper feeding operations 77
power system 72
replacing 140
troubleshooting 147
engine test switch (SW201) 80, 165
Enhanced I/O 66
Enlarge key 32
Enter/Menu 31
envelopes
printing 49
selecting 43
environmental specifications 16, 30
Error light 31
error messages 35
exchange program, parts 217
exit sensor (PS201) 77, 81
exit sensor flag, removing 118
Extended Capabilities Port (ECP) interface 65
faded print, troubleshooting 157
fans 15
fasteners 220
abbreviations 203
appropriate responses 202
phase sequence 201
fax activity report 187
fax data store parameters 173
fax functions menu 34
fax setup menu 34
fax trace report 188
Fax/Send key 32
faxing
loading media 45
resolution 17
selecting media 44
T.30 protocol trace report 188
features 14
feed assembly
drive roller operations 77
removing 141
feed roller, life expectancy 52
feeder tray
identifying 21
loading 45
part numbers 229
feeding operations, printer 77
feeding problems, troubleshooting 162
See also jams
field replaceable units (FRUs) 87
fine resolution 17
firmware 15
version 181
first-page out 14
flags, exit sensor 118
flat-blade screwdrivers 87
formatter
memory 65
operations 65
Page Protect feature 67
pan, removing 137
printer operations 82
removing 138
voltage 72
forms, multipart 43
forward arrow key 31
frequent jams, troubleshooting 163
front paper output slot 50
front paper path door
identifying 20
using 50
FRUs (field replaceable units) 87
functional check, half self-test 166
operations 76
fuser roller, testing 171
fuses 72
fusing element
life expectancy 52
removing 119
testing 168
gear train motor, removing 124
glossy paper 44
258 Chapter˙-˙Index EN
graph, calibration 208
group dial report 187
guides, removing
internal 94
upper assembly 108
half self-test functional check 166
halftone resolution 17
hardware capabilities 14
headers, fax
menu 34
heating element
life expectancy 52
removing 119
testing 168
height 16
high-voltage power supply
power distribution 73
testing 169, 170
voltage 72
horizontal orientation 48
horizontal streaks, troubleshooting 158
HP JetDirect print servers, ordering 218
HP LaserJet paper 43
HP Multipurpose paper 43
humidity 16
I/O, Enhanced 66
image formation
operations 74
Page Protect 67
image quality, troubleshooting 156
initial residual paper jam 79
initializing 183
ink cartridges. See toner cartridges
input trays
capacity 14
feeding operations 77
identifying 21
loading 45, 48
media sizes 43
inserting media
normal 45
paper input tray 48
special 46
installation requirements 30
interfaces, formatter 66
internal assemblies
diagrams and part numbers 232
removing 113
internal paper guide, removing 94
INTR (Initial Rotation Period) 82
isopropyl alcohol, cleaning with 57
feeding problems, troubleshooting 162
frequent 163
preventing 44, 48
sensors 79
JetDirect print servers, ordering 218
keypad, one-touch 32
keys, control panel 31
kick plate
operations 77
removing 134
testing 171
kits, tray 222
labels 44
landscape orientation 48
laser beam, operations 75
Laser/Beam Detect Circuitry voltage 72
laser/scanner assembly
removing 113
service precautions 87
LaserJet paper 43
latches, printer door release 20
LCD test 181
leading edge, detecting 77
LED test 181
LEDs, operations 63
left side cover, removing 93
lenses 75
letterhead, printing 49
lever, special media
identifying 21
using 47
life expectancies, consumables 52
light-emitting diodes (LEDs), operations 63
lightness. See contrast
lights, control panel 31
lightweight media
loading 46
troubleshooting 164
lines, troubleshooting
black 158
calibration graph 208
white 157
LIU (line interface unit)
removing 138
loading media
normal 45
paper input tray 48
special 46
long pages, troubleshooting 162
EN Chapter - Index 259
LPT ports, troubleshooting 148
LSTR (Last Rotation Period) 82
magnetic screwdrivers 87
maintenance
cleaning 53
consumables, life expectancies 52
recal brating scanner 59
manual feed 49
margins, minimum 156
lightweight 46, 164
loading 45
selecting 43, 44
special, loading 46
media jams. See jams
media lever, special
identifying 21
using 47
memory
door, identifying 22
Enhanced I/O 66
formatter 65
removing 89
slots 15
Memory Enhancement technology (MEt) 66
developer’s 173
secondary service 172
menu structure
entering 31
printing 33
using 33
messages, error 35
MEt (Memory Enhancement technology) 66
metal clips, fusing element 120
mirrors 75
misaligned print, troubleshooting 161
model numbers 19
motors
gear train, removing 124
scanner, removing 107
testing 171
voltage 72
multifeeds, troubleshooting 163
See also jams
multipart forms 43
Multipurpose paper 43
needle nose pliers 87
negative charge 75
network accessories, ordering 218
newspaper clippings 46
noise 18
numbers
See also phone numbers
model 19
part 244, 249
serial 19
numeric keys 32
numerical list, part numbers 249
NVRAM init 183
NVRAM variables 183
NVRAM, formatter 65
one-touch keypad 32
one-touch report 187
online support. See web sites
operating environment 16, 30
operations
Engine Control Unit (ECU) 69
formatter system 65
formatter to printer sequence 82
image formation system 74
optical system 63
paper feed system 77
printer 68
testing 166
optical system, operations 63
ordering
accessories 218
consumables 217
documentation 216
parts 216
orientation, landscape 48
output bin, identifying 21
output path, selecting 50
output roller, removing 114
output slot
identifying 20
using 50
overcurrent protection 72
overriding switches 171
overvoltage protection 72
Page Protect 67
pans, removing
ECU 139
formatter 137
260 Chapter˙-˙Index EN
breaking 163
curl 162, 168
feeding operations 77
LaserJet 43
lightweight 46, 164
loading 45
Multipurpose 43
selecting 43, 44
slick 44
special, loading 46
paper exit sensor (PS201) 77, 81
paper exit sensor flag, removing 118
paper feed assembly, removing 141
paper feeding problems, troubleshooting 162
paper guides, internal 94
paper input tray
feeding operations 77
identifying 21
loading 48
media sizes 43
troubleshooting 163
paper jams. See jams
paper out sensor (PS001) 81
paper output bin, identifying 21
paper path
diagrams 78
testing 171
troubleshooting 186
paper path door, identifying 20
paper pick-up assembly, removing 132
paper pickup roller
operations 77
testing 171
paper top sensor (PS002) 77, 80
parallel cable connector 22
parallel ports, troubleshooting 148
parameters 173
part numbers
alphabetical list 244
numerical list 249
subassemblies 219
ordering 216
remanufactured 217
removing and replacing 87
output, selecting 50
paper 78, 171, 186
print, cleaning 54
scanner, cleaning 57
PCL (Printer Command Language) 67
perforated papers 44
phase sequence, fax 201
Phillips screwdrivers 87
phone line connectors 22
phone numbers
compliance information 25
ordering consumables 217
phonebook report 187
photo resolution 17
photographs 46
photosensitive drum
operations 74, 75
testing 167
phototransistor array 63
pick-up assembly, removing 132
pickup delay jam 79
pickup roller
cleaning 56
life expectancy 52
operations 77
removing 105, 131
testing 171
pickup solenoid (SL001) 77, 80
pickup stationary jam 79
PJL (Printer Job Language) 67, 183
pliers 87
ports, troubleshooting
LPT 148
parallel 148
Posidrive screwdrivers, avoiding 87
positive charge 75
consumption 17
Engine Control Unit (ECU) 72
requirements 17
troubleshooting 146
power cable connectors 22
power supplies
disconnecting 87
high-voltage 72, 73
testing 169
pressure roller
life expectancy 52
operations 76
removing 128
preventing jams 44, 48
primary charging stage 75
PRINT 82
print cartridges. See toner cartridges
print path, cleaning 54
print servers, ordering 218
printer
block diagram 68
Engine Control Unit (ECU) 69
formatter operations 82
Printer Command Language (PCL) 67
printer door
cleaning 53
identifying 20
removing 96
EN Chapter - Index 261
Printer Job Language (PJL) 67, 183
printer pickup roller
cleaning 56
life expectancy 52
operations 77
removing 131
printer separation pad
life expectancy 52
operations 77
printer subpads
life expectancy 52
printer transfer roller, life expectancy 52
printing
complex pages, Page Protect 67
feeding operations 77
image formation operations 74
letterhead 49
loading media 48
resolution 17
selecting media 43
skew specifications 18
speed 17
troubleshooting 148
product overview 14
protocol trace report, printing 188
PS001 (paper out sensor) 81
PS002 (paper top sensor) 77, 80
PS1 (document sensor) 81
PS201 (paper exit sensor) 77, 81
purchasing. See ordering
quality, troubleshooting 156
RAM. See memory
Ready light 31
recalibrating scanner 59, 208
receipts 46
Redial/Pause key 32
redistributing toner 155
Reduce/Enlarge key 32
refilled toner cartridges 26
release latches, printer door 20
remanufactured parts 217
removing parts 87
repetitive image defect ruler 207
replacing
consumables 52
parts 87
reports
continuous self-test 172
data store 172
fax trace 188
menu 34
printing 186, 187
secondary service 172
T.30 protocol trace 188
reset 183
resistance, heating element 168
resolution
maximum 17
right side cover, removing 91
rod lens array 63
rollers
life expectancies 52
output, removing 114
pickup, removing 105, 131
pressure, removing 128
testing 171
transfer, removing 130
ruler, repetitive image defect 207
Scan key 32
scanline data 172
scanner
document path 64
recalibrating 59, 208
scanner assemblies
part numbers 226
removing 100
scanner board, removing 112
scanner motor, removing 107
scanner path, cleaning 57
scanner pickup roller
life expectancy 52
removing 105
scanner rollers, life expectancies 52
scanner separation pad
life expectancy 52
removing 106
scanning
image quality, troubleshooting 161
loading media 45
operations 63
resolution 17
selecting media 44
skew specifications 18
troubleshooting 148
scanning exposure stage 75
scattered background, troubleshooting 159
screwdrivers 87
262 Chapter˙-˙Index EN
screws
self-tapping 87
types of 220
sealing tape removing 166
secondary service menu 172
selecting media 43
self test
continuous 172
self-tapping screws, installing 87
self-tests. See checks
sensors
contact image (CIS), operations 63
contact image (CIS), removing 103
exit flag, removing 118
feeding operations 77
jam detection 79
separation pads
life expectancies 52
operations 77
removing 106, 135
separation process 75
serial numbers 19
service menu 34
service mode 183
settings
isolation, PJL 67
NVRAM variables 183
sheet metal, precautions 87
shock hazards 53
side covers, removing
left 93
right 91
signals, beam detect (BD) 75
single-sheet input slot
feeding operations 77
identifying 21
media sizes 43
troubleshooting 163
using 49
sizes, media 43, 44
specifications 18
troubleshooting 161
SL001 (pickup solenoid) 77, 80
slick papers 44
slots, memory 15
smears, troubleshooting 158
smudges, troubleshooting 157
software
installation, troubleshooting 148
ordering 216
solenoids
operations 77
removing 127
testing 171
voltage 72
sound emissions 18
space requirements 30
spare parts. See parts; consumables
special media lever
identifying 21
using 47
special media, loading 46
specifications 16
copying 17
first-page out 14
printing 17
speed dial report 187
Speed-Dial key 32
spring mechanism, paper exit sensor flag 118
stains, troubleshooting 157
standard resolution 17
star screws 220
static charge eliminator 75
static discharge precautions 87
STBY (Standby) 82
Stop/Clear key 32
storing
data 66
product 16
streaks, troubleshooting 157, 158
stripes, troubleshooting 157
subpads
life expectancies 52
superfine resolution 17
supplies
life expectancies 52
ordering 217
SW201 (engine test switch) 165
SW301 (door open sensor) 80, 171
switches
door open (SW301) 80, 171
engine test (SW201) 165
overriding 171
system reset 183
T.30 protocol trace report, printing 188
tape, removing 166
technical support web sites 217
temperature 16
tests. See checks
text, troubleshooting 159, 160
theory of operations. See operations
thermistor connector 168
time/date, header menu 34
EN Chapter - Index 263
fusing process 76
redistributing 155
saving 66
washing off clothing 55
waste, cleaning operations 76
toner cartridges
connection points, testing 169
defects, checking for 155
life expectancy 52
operations 74
recycling 26
redistributing 155
refilled 26
removing 87
sealing tape, removing 166
tools, required 87
top cover, removing 95
trace report, printing 188
trailing edge, detecting 79
train motor, gear 124
transfer roller
cleaning 53
life expectancy 52
removing 130
testing 171
transfer stage 75
tray kits 222
trays. See input trays
troubleshooting
control panel 146
copying 147
ECU (Engine Control Unit) 147
feeding problems 162
half self-test functional test 166
image quality 156
LPT ports 148
power 146
printing 148
recal brating scanner 208
repetitive image defect ruler 207
scanning 148
software installation 148
truss head screws 220
Universal Serial Bus. See USB
unplugging 53, 87
upper guide assembly
part numbers 230
removing 108
connector 22
operations 65
vacuuming, avoiding 55
variables, NVRAM 183
version,firmware 181
vertical streaks, troubleshooting 158
voids, troubleshooting 159
voltage
Engine Control Unit (ECU) 72
overvoltage protection 72
part numbers 219
requirements 17
Volume key 32
WAIT 82
warranty
product 23
waste toner, cleaning operations 76
web sites
technical support 217
weight
paper 50
product 16
white pages, troubleshooting 160
white streaks, troubleshooting 157
width 16
wiring diagram 210
wrapping jam 79
wrinkled pages, troubleshooting 162
writing stage 75
264 Chapter - Index EN
Hewlett-Packard Company
http://www.hp.com/support/lj3200
*C7052-90930*
* *C7052-90930
C7052-90930


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