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Make/Model Information:

  • Brand:   Hewlett-packard
  • Models included:
    • Hp LaserJet 5200
    • Hp LaserJet 5200L

File Information:

  • Type:   Factory Service Manual (FSM)
  • Language:   English (EN)
  • Number of pages:   428
  • File size:  ∼ 17.40  MB
  • File Format:   PDF only
  • SME Watermarks:   None
  • Password lock:   No
  • Edit/copy/modify:   Yes
  • SKU:   BMHP-1094

NOTE:  This list was created by program script and may not accurately represent the text from the source pages.   For full preview please click on 'Download sample':

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HP LaserJet 5200/5200L Series printers
Service Manual
Table of contents
1 Product information
Quick access to printer information
Printers at a glance
HP LaserJet 5200 Series printers
Features at a glance
Walkaround
Control-panel overview
Printer software
Printer drivers
Driver Autoconfiguration
Update Now
HP Driver Preconfiguration
Additional drivers
Opening the printer drivers
Software for Macintosh computers
Installing Macintosh printing system software for networks
Installing Macintosh printing system software for direct connections
To remove software from Macintosh operating systems
Software for networks
HP Web Jetadmin
Utilities
HP Easy Printer Care Software
Embedded Web server
Other components and utilities
Selecting print media
Supported media sizes
Supported media types
2 Installation and configuration
What is in the box
Identification
Model and serial numbers
Site requirements
Physical specifications
Space requirements
Input/Output (I/O) configuration
ENWW iii
Parallel configuration
USB configuration
Connecting the USB cable
Network configuration
Manually configuring TCP/IP parameters from the control panel
Setting an IP address
Setting the subnet mask
Setting the default gateway
Disabling network protocols (optional)
To enable or disable IPX/SPX
To enable or disable AppleTalk
To disable DLC/LLC
Enhanced I/O (EIO) configuration
HP Jetdirect EIO print servers
Connecting to a network or a computer
Installing printer memory
To install printer memory
Checking DIMM installation
Installing CompactFlash cards
Checking CompactFlash installation
Enabling memory (Windows only)
3 Maintenance
Managing supplies
Approximate print-cartridge replacement intervals
Managing the print cartridge
Print-cartridge life expectancy
Print-cartridge storage
HP print cartridges
HP policy on non-HP print cartridges
Print-cartridge authentication
HP fraud hotline and Web site
Checking supply levels
To check supplies by using the control panel
To check supplies by using HP Web Jetadmin
To check supplies using the embedded Web server
Replacing supplies and parts
Supply replacement guidelines
Life expectancy of consumable parts
Changing the print cartridge
To change the print cartridge
Cleaning the printer
Cleaning the printer manually
Cleaning the paper path using the printer control panel
Cleaning spilled toner
Vacuum specifications
4 Theory of operation
Engine control system
Power-on sequence
iv ENWW
Motors, fans, and solenoids
Laser/scanner system
Pickup-and-feed-system
Cassette (tray 2) pickup mechanism
Multipurpose-tray (tray 1) pickup mechanism
Jam detection
Image-formation system
Image-formation process
Latent-image formation block
Step 1: primary charging
Step 2: laser-beam exposure
Development block
Step 3: developing
Transfer block
Step 4: image transfer
Step 5: separation from the drum
Fixing block
Step 6: fusing
Drum-cleaning block
Step 7: drum cleaning
Print cartridge
Print-cartridge activation
5 Removal and replacement
Removal and replacement strategy
Introduction
Required tools
Types of screws
Service approach
Before performing service
After performing service
Parts removal order
Customer self-repair parts
Tray 1 pickup roller
Tray 2 pickup roller
Tray 2 separation pad
Tray 3 retard roller
Tray 3 pickup and feed rollers
Formatter
CompactFlash cards
Control-panel overlay
Duplexer
External doors, covers, and panels
Right cover
Lower back cover
Face-up bin
Top cover
Left cover
Left front cover
Face-down cover
Tray 2
Right front cover
Right lower cover
DC controller cover
Cartridge door unit
Control panel
Internal assemblies
Laser/scanner
Formatter
Cassette-paper pickup unit
Face-down delivery unit
Main motor
Fuser motor
Main fan
Sub fan
Registration unit
Transfer roller
Paper-feed unit
Printed circuit assemblies (PCAs)
DC controller
High-voltage power supply
Low-voltage power supply PCA
Duplexer
Duplexer
Duplexer left cover
Duplexer right cover
Duplexer top cover
Duplexer back cover
Duplexer feed motor
Duplexer fan
Duplexer PCA
500-sheet feeder
500-sheet feeder front cover
500-sheet feeder left front cover
500-sheet feeder left cover
500-sheet feeder right front cover
500-sheet feeder right cover
500-sheet feeder rear dust cover
500-sheet feeder paper-pickup unit
500-sheet feeder lifter drive unit
500-sheet feeder drive unit
500-sheet feeder drive PCA
500-sheet feeder pickup motor
6 Troubleshooting
Introduction
Basic troubleshooting checklist
Factors that affect printer performance
vi ENWW
Troubleshooting flowchart
Step 1: Does READY appear on the control-panel display?
Step 2: Can you print a configuration page?
Step 3: Can you print from a program?
Step 4: Does the job print as expected?
Step 5: Does the printer select the trays?
Solving general printing problems
Control-panel message types
Control-panel messages
Replacement-parts configuration
Formatter and DC controller
Formatter (new)
DC controller (new or previously installed in another printer)
Formatter
Guidelines for using paper
Printing special pages
Data collection
General paper-path troubleshooting
Paper-path checklist
Jams in tray 1
Jams in tray 2 or the optional 500-sheet feeder
Common causes of jams
Jam locations
Jam recovery
Clearing jams
Clearing jams from the input-tray areas
Clearing jams from the print-cartridge area
Clearing jams from the output-bin areas
Clearing jams from the optional duplexer
Solving repeated jams
Troubleshooting print-quality problems
Print-quality problems associated with media
Print-quality problems associated with the environment
Print-quality problems associated with jams
Image-defect examples
Light print (partial page)
Light print (entire page)
Specks
Dropouts
Gray background
Toner smear
Loose toner
Repeating defects
Repeating image
Misformed characters
Page skew
Curl or wave
Wrinkles or creases
Vertical white lines
ENWW vii
Tire tracks
White spots on black
Scattered lines
Blurred print
Random image repetition
Interface troubleshooting
Communication checks
AUTOEXEC.BAT standard configurations
Parallel MS-DOS commands
Printer Job Language (PJL) commands
@PJL [Enter]
@PJL COMMENT
@PJL INFO CONFIG
@PJL INFO ID
@PJL INFO USTATUS
@PJL INFO PAGECOUNT
@PJL JOB
@PJL EOJ
@PJL ECHO
@PJL USTATUS JOB=ON/OFF
@PJL USTATUSOFF
Changing printer-control-panel configuration settings
Changing control-panel settings
To change a control-panel setting
Show address
Tray-behavior options
Sleep Delay
Personality
Clearable warnings
Auto continue
Cartridge low
Cartridge-out response
Jam recovery
RAM disk
Language
Fuser modes
Using the control-panel menus
To use the menus
Show Me How menu
Retrieve Job menu
Information menu
Paper Handling menu
Configure Device menu
Printing submenu
Print Quality submenu
System Setup submenu
I/O submenu
Resets submenu
Diagnostics menu
viii ENWW
Service menu
Tools for troubleshooting
Using the configuration page
Using the embedded Web server
Accessing the embedded Web server
Information tab
Settings tab
Setting the real-time clock
Networking tabs
Other links
Configuration pages
Configuration page
HP embedded Jetdirect page
Paper-handling configuration page
Finding important information on the configuration page
Print the supplies status page
Print the usage page
Print the file directory page
Print the PCL font list page
Print the PS font list page
Diagnostics
Embedded HP Jetdirect LEDs
Heartbeat LED
Printer resets
Cold reset
To perform a cold reset
NVRAM initialization
To initialize NVRAM
Perform the self test
Save + Restore
Replacing the formatter and the DC controller
Replacing the formatter only
Replacing the DC controller only
Service menu (service PIN codes)
Service ID
Restoring the Service ID
Converting the Service ID to an actual date
Test pages
Engine-test page
Formatter-test page
Troubleshooting network printing problems
Troubleshooting common Windows problems
Troubleshooting common Macintosh problems
Troubleshooting Linux problems
Troubleshooting common PostScript problems
General problems
7 Parts and diagrams
How to use the parts lists and diagrams
ENWW ix
Types of screws
Related documentation and software
Accessories and supplies
External panels and covers
Internal components
Paper-feed assembly
Face-up delivery assembly
Face-down delivery assembly
Cassette (tray 2)
Cassette (tray 2) paper-pickup assembly
500-sheet feeder cassette (tray 3)
500-sheet feeder, cassette, external panels and covers
500-sheet feeder internal components
500-sheet feeder paper-pickup assembly
500-sheet feeder drive assembly
500-sheet feeder lifter-drive assembly
500-sheet feeder PCA
Duplexer
Duplexing PCA assembly
Duplexing-feed drive assembly
Alphabetical parts list
Numerical parts list
Appendix A Printer specifications
Electrical specifications
Power-consumption specifications
Acoustic specifications
Operating-environment specifications
Appendix B Product warranty
Hewlett-Packard Limited Warranty Statement
Availability of support and service
HP maintenance agreements
Next-Day Onsite Service
Appendix C Regulatory statements
FCC regulations
Declaration of conformity
Safety statements
Laser safety
Canadian DOC regulations
EMI statement (Korea)
VCCI statement (Japan)
Power cord statement (Japan)
Laser statement for Finland
List of tables
Table 1-1 Printer guides
Table 1-2 HP LaserJet 5200 Series printer configurations
Table 1-3 Features
Table 2-1 Physical dimensions for the HP LaserJet 5200 Series printers
Table 4-1 Sequence of operation
Table 6-1 Causes for jams in tray 1
Table 6-2 Causes for jams in tray 2 or the optional 500-sheet feeder
Table 6-3 Fuser modes
Table 6-4 Optimize modes
Table 6-5 Important information on the configuration pages
Table 7-1 Technical support Web sites
Table 7-2 Accessories and supplies
Table 7-3 External panels and covers
Table 7-4 External panels and covers
Table 7-5 Internal components (1 of 3)
Table 7-6 Internal components (2 of 3)
Table 7-7 Internal components (3 of 3)
Table 7-8 Paper-feed assembly
Table 7-9 Face-up delivery assembly
Table 7-10 Face-down delivery assembly
Table 7-11 PCA assembly
Table 7-12 Fuser
Table 7-13 Cassette (tray 2)
Table 7-14 Cassette (tray 2) paper-pickup assembly
Table 7-15 500-sheet feeder cassette (tray 3)
Table 7-16 500-sheet feeder cassette external panels and covers
Table 7-17 500-sheet feeder internal components
Table 7-18 500-sheet feeder paper-pickup assembly
Table 7-19 500-sheet feeder drive assembly
Table 7-20 500-sheet feeder lifter-drive assembly
Table 7-21 500-sheet feeder PCA
Table 7-22 Duplexer
Table 7-23 Duplexer
Table 7-24 Duplexing PCA assembly
Table 7-25 Duplexing-feed drive assembly
Table 7-26 Alphabetical parts list
Table 7-27 Numerical parts list
Table A-1 Electrical specifications for the HP LaserJet 5200 Series printer
Table A-2 Power consumption (average, in watts)
Table A-3 Sound power and pressure level
ENWW xi
Table A-4 Operating-environment specifications
xii ENWW
List of figures
Figure 1-1 Front view
Figure 1-2 Back view
Figure 1-3 Interface ports
Figure 1-4 Control panel buttons and lights
Figure 2-1 What is in the shipping box
Figure 2-2 Model and serial numbers
Figure 2-3 Space requirements
Figure 2-4 Parallel configuration
Figure 2-5 Connecting the USB cable
Figure 3-1 Cleaning the printer
Figure 4-1 Engine control system
Figure 4-2 Power-on sequence
Figure 4-3 Motors, fans, and solenoids (1 of 2)
Figure 4-4 Motors, fans, and solenoids (2 of 2)
Figure 4-5 Laser/scanner system
Figure 4-6 Pickup-and-feed-system
Figure 4-7 Cassette (tray 2) pickup mechanism
Figure 4-8 Image-formation system
Figure 4-9 Image-formation process
Figure 4-10 Primary charging
Figure 4-11 Laser-beam exposure
Figure 4-12 Image transfer
Figure 4-13 Separation from the drum
Figure 4-14 Fusing
Figure 4-15 Print cartridge
Figure 5-1 Screwdrivers
Figure 5-2 Parts removal order
Figure 5-3 Removing the tray 1 pickup roller (1 of 3)
Figure 5-4 Removing the tray 1 pickup roller (2 of 3)
Figure 5-5 Removing the tray 1 pickup roller (3 of 3)
Figure 5-6 Removing the tray 2 pickup roller (1 of 2)
Figure 5-7 Removing the tray 2 pickup roller (2 of 2)
Figure 5-8 Removing the tray 2 separation pad (1 of 3)
Figure 5-9 Removing the tray 2 separation pad (2 of 3)
Figure 5-10 Removing the tray 2 separation pad (3 of 3)
Figure 5-11 Removing the tray 3 retard roller (1 of 2)
Figure 5-12 Removing the tray 3 retard roller (2 of 2)
Figure 5-13 Removing the tray 3 pickup and feed rollers (1 of 2)
Figure 5-14 Removing the tray 3 pickup and feed rollers (2 of 2)
Figure 5-15 Removing the formatter
ENWW xiii
Figure 5-16 Removing the CompactFlash cards (1 of 10)
Figure 5-17 Removing the CompactFlash cards (2 of 10)
Figure 5-18 Removing the CompactFlash cards (3 of 10)
Figure 5-19 Removing the CompactFlash cards (4 of 10)
Figure 5-20 Removing the CompactFlash cards (5 of 10)
Figure 5-21 Removing the CompactFlash cards (6 of 10)
Figure 5-22 Removing the CompactFlash cards (7 of 10)
Figure 5-23 Removing the CompactFlash cards (8 of 10)
Figure 5-24 Removing the CompactFlash cards (9 of 10)
Figure 5-25 Removing the CompactFlash cards (10 of 10)
Figure 5-26 Removing the DIMMs (1 of 12)
Figure 5-27 Removing the DIMMs (2 of 12)
Figure 5-28 Removing the DIMMs (3 of 12)
Figure 5-29 Removing the DIMMs (4 of 12)
Figure 5-30 Removing the DIMMs (5 of 12)
Figure 5-31 Removing the DIMMs (6 of 12)
Figure 5-32 Removing the DIMMs (7 of 12)
Figure 5-33 Removing the DIMMs (8 of 12)
Figure 5-34 Removing the DIMMs (9 of 12)
Figure 5-35 Removing the DIMMs (10 of 12)
Figure 5-36 Removing the DIMMs (11 of 12)
Figure 5-37 Removing the DIMMs (12 of 12)
Figure 5-38 Removing the duplexer
Figure 5-39 Removing the right cover
Figure 5-40 Removing the lower back cover
Figure 5-41 Removing the face-up bin (1 of 4)
Figure 5-42 Removing the face-up bin (2 of 4)
Figure 5-43 Removing the face-up bin (3 of 4)
Figure 5-44 Removing the face-up bin (4 of 4)
Figure 5-45 Removing the top cover (1 of 5)
Figure 5-46 Removing the top cover (2 of 5)
Figure 5-47 Removing the top cover (3 of 5)
Figure 5-48 Removing the top cover (4 of 5)
Figure 5-49 Removing the top cover (5 of 5)
Figure 5-50 Removing the left cover (1 of 5)
Figure 5-51 Removing the left cover (2 of 5)
Figure 5-52 Removing the left cover (3 of 5)
Figure 5-53 Removing the left cover (4 of 5)
Figure 5-54 Removing the left cover (5 of 5)
Figure 5-55 Removing the left front cover
Figure 5-56 Removing the face-down cover
Figure 5-57 Removing tray 2
Figure 5-58 Removing the right front cover
Figure 5-59 Removing the right lower cover (1 of 4)
Figure 5-60 Removing the right lower cover (2 of 4)
Figure 5-61 Removing the right lower cover (3 of 4)
Figure 5-62 Removing the right lower cover (4 of 4)
Figure 5-63 Removing the DC controller cover
Figure 5-64 Removing the cartridge door unit (1 of 14)
Figure 5-65 Removing the cartridge door unit (2 of 14)
xiv ENWW
Figure 5-66 Removing the cartridge door unit (3 of 14)
Figure 5-67 Removing the cartridge door unit (4 of 14)
Figure 5-68 Removing the cartridge door unit (5 of 14)
Figure 5-69 Removing the cartridge door unit (6 of 14)
Figure 5-70 Removing the cartridge door unit (7 of 14)
Figure 5-71 Removing the cartridge door unit (8 of 14)
Figure 5-72 Removing the cartridge door unit (9 of 14)
Figure 5-73 Removing the cartridge door unit (10 of 14)
Figure 5-74 Removing the cartridge door unit (11 of 14)
Figure 5-75 Removing the cartridge door unit (12 of 14)
Figure 5-76 Removing the cartridge door unit (13 of 14)
Figure 5-77 Removing the cartridge door unit (14 of 14)
Figure 5-78 Removing the control panel (1 of 2)
Figure 5-79 Removing the control panel (2 of 2)
Figure 5-80 Removing the laser/scanner (1 of 3)
Figure 5-81 Removing the laser/scanner (2 of 3)
Figure 5-82 Removing the laser/scanner (3 of 3)
Figure 5-83 Removing the formatter
Figure 5-84 Removing the fuser
Figure 5-85 Removing the cassette-paper pickup unit (1 of 8)
Figure 5-86 Removing the cassette-paper pickup unit (2 of 8)
Figure 5-87 Removing the cassette-paper pickup unit (3 of 8)
Figure 5-88 Removing the cassette-paper pickup unit (4 of 8)
Figure 5-89 Removing the cassette-paper pickup unit (5 of 8)
Figure 5-90 Removing the cassette-paper pickup unit (6 of 8)
Figure 5-91 Removing the cassette-paper pickup unit (7 of 8)
Figure 5-92 Removing the cassette-paper pickup unit (8 of 8)
Figure 5-93 Removing the face-down delivery unit (1 of 4)
Figure 5-94 Removing the face-down delivery unit (2 of 4)
Figure 5-95 Removing the face-down delivery unit (3 of 4)
Figure 5-96 Removing the face-down delivery unit (4 of 4)
Figure 5-97 Removing the main motor (1 of 9)
Figure 5-98 Removing the main motor (2 of 9)
Figure 5-99 Removing the main motor (3 of 9)
Figure 5-100 Removing the main motor (4 of 9)
Figure 5-101 Removing the main motor (5 of 9)
Figure 5-102 Removing the main motor (6 of 9)
Figure 5-103 Removing the main motor (7 of 9)
Figure 5-104 Removing the main motor (8 of 9)
Figure 5-105 Removing the main motor (9 of 9)
Figure 5-106 Removing the fuser motor
Figure 5-107 Removing the main fan (1 of 5)
Figure 5-108 Removing the main fan (2 of 5)
Figure 5-109 Removing the main fan (3 of 5)
Figure 5-110 Removing the main fan (4 of 5)
Figure 5-111 Removing the main fan (5 of 5)
Figure 5-112 Removing the sub fan (1 of 8)
Figure 5-113 Removing the sub fan (2 of 8)
Figure 5-114 Removing the sub fan (3 of 8)
Figure 5-115 Removing the sub fan (4 of 8)
ENWW xv
Figure 5-116 Removing the sub fan (5 of 8)
Figure 5-117 Removing the sub fan (6 of 8)
Figure 5-118 Removing the sub fan (7 of 8)
Figure 5-119 Removing the sub fan (8 of 8)
Figure 5-120 Removing the registration unit (1 of 2)
Figure 5-121 Removing the registration unit (2 of 2)
Figure 5-122 Removing the transfer roller
Figure 5-123 Removing the paper-feed unit (1 of 4)
Figure 5-124 Removing the paper-feed unit (2 of 4)
Figure 5-125 Removing the paper-feed unit (3 of 4)
Figure 5-126 Removing the paper-feed unit (4 of 4)
Figure 5-127 Removing the DC controller (1 of 5)
Figure 5-128 Removing the DC controller (2 of 5)
Figure 5-129 Removing the DC controller (3 of 5)
Figure 5-130 Removing the DC controller (4 of 5)
Figure 5-131 Removing the DC controller (5 of 5)
Figure 5-132 Removing the high-voltage power supply (1 of 17)
Figure 5-133 Removing the high-voltage power supply (2 of 17)
Figure 5-134 Removing the high-voltage power supply (3 of 17)
Figure 5-135 Removing the high-voltage power supply (4 of 17)
Figure 5-136 Removing the high-voltage power supply (5 of 17)
Figure 5-137 Removing the high-voltage power supply (6 of 17)
Figure 5-138 Removing the high-voltage power supply (7 of 17)
Figure 5-139 Removing the high-voltage power supply (8 of 17)
Figure 5-140 Removing the high-voltage power supply (9 of 17)
Figure 5-141 Removing the high-voltage power supply (10 of 17)
Figure 5-142 Removing the high-voltage power supply (11 of 17)
Figure 5-143 Removing the high-voltage power supply (12 of 17)
Figure 5-144 Removing the high-voltage power supply (13 of 17)
Figure 5-145 Removing the high-voltage power supply (14 of 17)
Figure 5-146 Removing the high-voltage power supply (15 of 17)
Figure 5-147 Removing the high-voltage power supply (16 of 17)
Figure 5-148 Removing the high-voltage power supply (17 of 17)
Figure 5-149 Removing the low-voltage power supply PCA (1 of 6)
Figure 5-150 Removing the low-voltage power supply PCA (2 of 6)
Figure 5-151 Removing the low-voltage power supply PCA (3 of 6)
Figure 5-152 Removing the low-voltage power supply PCA (4 of 6)
Figure 5-153 Removing the low-voltage power supply PCA (5 of 6)
Figure 5-154 Removing the low-voltage power supply PCA (6 of 6)
Figure 5-155 Removing the duplexer
Figure 5-156 Removing the duplexer left cover (1 of 2)
Figure 5-157 Removing the duplexer left cover (2 of 2)
Figure 5-158 Removing the duplexer right cover (1 of 2)
Figure 5-159 Removing the duplexer right cover (2 of 2)
Figure 5-160 Removing the duplexer top cover (1 of 3)
Figure 5-161 Removing the duplexer top cover (2 of 3)
Figure 5-162 Removing the duplexer top cover (3 of 3)
Figure 5-163 Removing the duplexer back cover (1 of 2)
Figure 5-164 Removing the duplexer back cover (2 of 2)
Figure 5-165 Removing the duplexer feed motor (1 of 5)
xvi ENWW
Figure 5-166 Removing the duplexer feed motor (2 of 5)
Figure 5-167 Removing the duplexer feed motor (3 of 5)
Figure 5-168 Removing the duplexer feed motor (4 of 5)
Figure 5-169 Removing the duplexer feed motor (5 of 5)
Figure 5-170 Removing the duplexer fan (1 of 5)
Figure 5-171 Removing the duplexer fan (2 of 5)
Figure 5-172 Removing the duplexer fan (3 of 5)
Figure 5-173 Removing the duplexer fan (4 of 5)
Figure 5-174 Removing the duplexer fan (5 of 5)
Figure 5-175 Removing the duplexer PCA (1 of 3)
Figure 5-176 Removing the duplexer PCA (2 of 3)
Figure 5-177 Removing the duplexer PCA (3 of 3)
Figure 5-178 Removing the 500-sheet feeder front cover (1 of 2)
Figure 5-179 Removing the 500-sheet feeder front cover (2 of 2)
Figure 5-180 Removing the 500-sheet feeder left front cover
Figure 5-181 Removing the 500-sheet feeder left cover (1 of 4)
Figure 5-182 Removing the 500-sheet feeder left cover (2 of 4)
Figure 5-183 Removing the 500-sheet feeder left cover (3 of 4)
Figure 5-184 Removing the 500-sheet feeder left cover (4 of 4)
Figure 5-185 Removing the 500-sheet feeder right front cover
Figure 5-186 Removing the 500-sheet feeder right cover (1 of 3)
Figure 5-187 Removing the 500-sheet feeder right cover (2 of 3)
Figure 5-188 Removing the 500-sheet feeder right cover (3 of 3)
Figure 5-189 Removing the 500-sheet feeder rear dust cover
Figure 5-190 Removing the 500-sheet feeder paper-pickup unit (1 of 6)
Figure 5-191 Removing the 500-sheet feeder paper-pickup unit (2 of 6)
Figure 5-192 Removing the 500-sheet feeder paper-pickup unit (3 of 6)
Figure 5-193 Removing the 500-sheet feeder paper-pickup unit (4 of 6)
Figure 5-194 Removing the 500-sheet feeder paper-pickup unit (5 of 6)
Figure 5-195 Removing the 500-sheet feeder paper-pickup unit (6 of 6)
Figure 5-196 Removing the 500-sheet feeder lifter drive unit (1 of 3)
Figure 5-197 Removing the 500-sheet feeder lifter drive unit (2 of 3)
Figure 5-198 Removing the 500-sheet feeder lifter drive unit (3 of 3)
Figure 5-199 Removing the 500-sheet feeder drive unit (1 of 7)
Figure 5-200 Removing the 500-sheet feeder drive unit (2 of 7)
Figure 5-201 Removing the 500-sheet feeder drive unit (3 of 7)
Figure 5-202 Removing the 500-sheet feeder drive unit (4 of 7)
Figure 5-203 Removing the 500-sheet feeder drive unit (5 of 7)
Figure 5-204 Removing the 500-sheet feeder drive unit (6 of 7)
Figure 5-205 Removing the 500-sheet feeder drive unit (7 of 7)
Figure 5-206 Removing the 500-sheet feeder drive PCA
Figure 5-207 Removing the 500-sheet feeder pickup motor (1 of 4)
Figure 5-208 Removing the 500-sheet feeder pickup motor (2 of 4)
Figure 5-209 Removing the 500-sheet feeder pickup motor (3 of 4)
Figure 5-210 Removing the 500-sheet feeder pickup motor (4 of 4)
Figure 6-1 Jam locations (1 of 2)
Figure 6-2 Jam locations (2 of 2)
Figure 6-3 Clearing jams from the input-tray areas (1 of 3)
Figure 6-4 Clearing jams from the input-tray areas (2 of 3)
Figure 6-5 Clearing jams from the input-tray areas (3 of 3)
ENWW xvii
Figure 6-6 Clearing jams from the print-cartridge area (1 of 3)
Figure 6-7 Clearing jams from the print-cartridge area (2 of 3)
Figure 6-8 Clearing jams from the print-cartridge area (3 of 3)
Figure 6-9 Clearing jams from the output-bin areas (1 of 4)
Figure 6-10 Clearing jams from the output-bin areas (2 of 4)
Figure 6-11 Clearing jams from the output-bin areas (3 of 4)
Figure 6-12 Clearing jams from the output-bin areas (4 of 4)
Figure 6-13 Clearing jams from the optional duplexer (1 of 4)
Figure 6-14 Clearing jams from the optional duplexer (2 of 4)
Figure 6-15 Clearing jams from the optional duplexer (3 of 4)
Figure 6-16 Clearing jams from the optional duplexer (4 of 4)
Figure 6-17 Configuration page
Figure 6-18 Embedded Web Server page
Figure 6-19 Jetdirect page
Figure 6-20 Paper-handling configuration page
Figure 6-21 Supplies status page
Figure 6-22 Usage page (1 of 2)
Figure 6-23 Usage page (2 of 2)
Figure 6-24 File directory page
Figure 6-25 PCL font list page
Figure 6-26 PS font list page
Figure 6-27 Formatter lights
Figure 6-28 Engine-test page switch
Figure 6-29 Circuit diagram (1 of 3)
Figure 6-30 Circuit diagram (2 of 3)
Figure 6-31 Circuit diagram (3 of 3)
Figure 7-1 External panel and covers
Figure 7-2 Cartridge door unit
Figure 7-3 Internal components (1 of 3)
Figure 7-4 Internal components (2 of 3)
Figure 7-5 Internal components (3 of 3)
Figure 7-6 Paper-feed assembly
Figure 7-7 Face-up delivery assembly
Figure 7-8 Face-down delivery assembly
Figure 7-9 PCA assembly
Figure 7-10 Fuser
Figure 7-11 Cassette (tray 2)
Figure 7-12 Cassette (tray 2) paper-pickup assembly
Figure 7-13 500-sheet feeder cassette (tray 3)
Figure 7-14 500-sheet feeder cassette external panels and covers
Figure 7-15 500-sheet feeder internal components
Figure 7-16 500-sheet feeder paper-pickup assembly
Figure 7-17 500-sheet feeder drive assembly
Figure 7-18 500-sheet feeder lifter-drive assembly
Figure 7-19 500-sheet feeder PCA
Figure 7-20 Duplexer (1 of 2)
Figure 7-21 Duplexer (2 of 2)
Figure 7-22 Duplexing PCA assembly
Figure 7-23 Duplexing-feed drive assembly
xviii ENWW
1 Product information
? Quick access to printer information
Printers at a glance
Features at a glance
Walkaround
Control-panel overview
Printer software
Selecting print media
Printers at a glance
The HP LaserJet 5200 Series printers are available in the following configurations.
HP LaserJet 5200 Series printers
Table 1-2 HP LaserJet 5200 Series printer configurations
HP LaserJet 5200 HP LaserJet 5200n HP LaserJet 5200tn HP LaserJet
5200dtn
HP LaserJet 5200L
? Prints up to 35 pages per
minute (ppm)
? 48 megabytes (MB) of
random access memory
(RAM), upgradable up to
512 MB
? 100-sheet multipurpose
tray (tray 1), 250-sheet
input tray (tray 2), and
250-sheet output bin
? Hi-Speed universal
serial bus (USB) 2.0
port, IEEE 1284-
compliant parallel port,
and enhanced input/
output (EIO) slot
? One open dual inline
memory module (DIMM)
? Two compact flash
memory slots for
accessibility
The features of the
HP LaserJet 5200
printer, plus:
? 64 MB RAM
instead of 48 MB
? HP Jetdirect full-
featured
embedded print
server to
connect to
10Base-T/
100 Base-TX
networks
The features of the
HP LaserJet 5200
printer, plus:
? 64 MB RAM
instead of 48
MB RAM
? HP Jetdirect
full-featured
embedded print
server to
connect to
10Base-T/
100 Base-TX
networks
? 500-sheet input
tray (tray 3)
The features of the
HP LaserJet 5200
printer, plus:
? 128 MB RAM
instead of 48 MB
? HP Jetdirect full-
featured
embedded print
server to
connect to
10Base-T/
100 Base-TX
networks
? 500-sheet input
tray (tray 3)
? Automatic two-
sided (duplex)
printing
? Prints up to 25
? 32 MB RAM,
upgradable to
128 MB
? 100-sheet
multipurpose tray
(tray 1), 250-
sheet input tray
(tray 2), and 250-
sheet output bin
? Hi-Speed
universal serial
bus (USB) 2.0
port and IEEE
1284-compliant
parallel port
? One open DIMM
ENWW Printers at a glance 3
Parallel configuration
USB configuration
Connecting the USB cable
Network configuration
Manually configuring TCP/IP parameters from the control panel
Setting an IP address
Setting the subnet mask
Setting the default gateway
Disabling network protocols (optional)
To enable or disable IPX/SPX
To enable or disable AppleTalk
To disable DLC/LLC
Enhanced I/O (EIO) configuration
HP Jetdirect EIO print servers
Connecting to a network or a computer
Installing printer memory
To install printer memory
Checking DIMM installation
Installing CompactFlash cards
Checking CompactFlash installation
Enabling memory (Windows only)
3 Maintenance
Managing supplies
Approximate print-cartridge replacement intervals
Managing the print cartridge
Print-cartridge life expectancy
Print-cartridge storage
HP print cartridges
HP policy on non-HP print cartridges
Print-cartridge authentication
HP fraud hotline and Web site
Checking supply levels
To check supplies by using the control panel
To check supplies by using HP Web Jetadmin
To check supplies using the embedded Web server
Replacing supplies and parts
Supply replacement guidelines
Life expectancy of consumable parts
Changing the print cartridge
To change the print cartridge
Cleaning the printer
Cleaning the printer manually
Cleaning the paper path using the printer control panel
Cleaning spilled toner
Vacuum specifications
4 Theory of operation
Engine control system
Power-on sequence
iv ENWW
Motors, fans, and solenoids
Laser/scanner system
Pickup-and-feed-system
Cassette (tray 2) pickup mechanism
Multipurpose-tray (tray 1) pickup mechanism
Jam detection
Image-formation system
Image-formation process
Latent-image formation block
Step 1: primary charging
Step 2: laser-beam exposure
Development block
Step 3: developing
Transfer block
Step 4: image transfer
Step 5: separation from the drum
Fixing block
Step 6: fusing
Drum-cleaning block
Step 7: drum cleaning
Print cartridge
Print-cartridge activation
5 Removal and replacement
Removal and replacement strategy
Introduction
Required tools
Types of screws
Service approach
Before performing service
After performing service
Parts removal order
Customer self-repair parts
Tray 1 pickup roller
Tray 2 pickup roller
Tray 2 separation pad
Tray 3 retard roller
Tray 3 pickup and feed rollers
Formatter
CompactFlash cards
Control-panel overlay
Duplexer
External doors, covers, and panels
Right cover
Lower back cover
Face-up bin
Top cover
Left cover
Left front cover
Replacing the DC controller only
1. Print a configuration page. See Configuration pages on page 283.
2. Turn the printer off.
3. Remove the DC controller and install the new DC controller.
NOTE A five-minute wait time is required at cert ain points in the parts replacement process
to allow the NVRAM settings to be written.
4. Print a configuration page and, if possible, verify the settings against the original settings on a
recent configuration page. See
Configuration pages on page 283. Specifically, verify the printer
series and bundle (such as 5200n, 5200dtn) and the printer serial number. If the printer
configuration settings differ from the settings that existed before the parts were replaced, the printer
settings will need to be reset. This can be done with help from HP ATS.
Service menu (service PIN codes)
Authorized HP service technicians can use this menu to gain access to printer settings that are reserved
for service personnel. The service menu is protected by use of a personal identification number (PIN).
When you select SERVICE from the list of menus, you are prompted to type an 8-digit PIN code.
NOTE The printer automatically exits the service menu after about one minute if no menu items
are selected or changed.
Use the PIN code associated with the HP LaserJet 5200 Series model:
? HP LaserJet 5200L: 05520006 (25 ppm)
? HP LaserJet 5200, 5200n, 5200tn, and 5200dtn: 05520006 (35 ppm)
1. Press
to open the menus. Use or to scroll to SERVICE, and then press .
2. Press
or until the first digit of the PIN code appears. Press to save the digit. Repeat this
selection procedure until you have typed the entire 8-digit PIN code. You can use
to return to a
PIN digit. When the last digit is saved, the service submenu appears on the control-panel display.
3. Use
or to scroll to the service menu item that you want, and then press .
? Clear event log. Select this item to clear (reset to zero) the internal event log.
? Total page count. Select this item to set the total number of pages that have been printed to-date.
(Typically this is only required when a new formatter is installed.)
? Refurbish page count. Select this item only if the printer has recently been refurbished (equivalent
in performance to new condition).
? Serial number. Select this item to update the serial number if you replace the formatter.
? Service ID. Use this item to determine if the printer is still under warranty.
? Cold reset paper. Select this item to reset the default paper size when you replace the formatter
or restore factory settings. When you replace a formatter or restore factory settings in a country/
region that uses A4 as the standard paper size, us e this item to reset the default paper size to A4.
(Letter and A4 are the only cold-reset values available.)
296 Chapter 6 Troubleshooting ENWW


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