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Make/Model Information:

  • Brand:   Hewlett-packard
  • Models included:
    • HP LaserJet P3005
    • HP LaserJet P3005d
    • HP LaserJet P3005n
    • HP LaserJet P3005dn
    • HP LaserJet P3005x

File Information:

  • Type:   Factory Service Manual (FSM)
  • Language:   English (EN)
  • Number of pages:   292
  • File size:  ∼ 11.70  MB
  • File Format:   PDF only
  • SME Watermarks:   None
  • Password lock:   No
  • Edit/copy/modify:   Yes
  • SKU:   BMHP-1076

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HP LaserJet P3005 Series printers
Service Manual
HP LaserJet P3005 Series printers
Service Manual
Table of contents
1 Device information
Chapter contents
Device configurations
Device parts
Interface ports
Control-panel layout
Device software
Minimum system requirements
Supported operating systems
Supported printer drivers
Software for Windows computers
HP Web Jetadmin
HP Easy Printer Care software
Supported operating systems
Supported browsers
Software for Macintosh computers
Other software
Embedded Web server
Uninstall software
Remove software from Windows operating systems
Remove software from Macintosh operating systems
Media specifications
Select print media
Supported media sizes
Supported media types
Paper to avoid
2 Installation and configuration
Chapter contents
Site preparation
Location specifications
Operating environment
Load input trays
Load tray 1 (multipurpose tray)
Load tray 2 and optional tray 3
Install supplies
Supply replacement guidelines
ENWW iii
Change the print cartridge
Install accessories
Install memory
Install device memory
Check DIMM installation
Enable memory for Windows
Use HP Jetdirect print server cards
Install an HP Jetdirect print server card
Remove an HP Jetdirect print server card
3 Maintenance
Chapter contents
Manage supplies
Supplies life
Approximate print-cartridge replacement intervals
Manage the print cartridge
Print-cartridge storage
Use genuine HP print cartridges
HP policy on non-HP print cartridges
Print-cartridge authentication
HP fraud hotline and Web site
Clean the device
Clean the exterior
Clean the paper path
Clean spilled toner
Clean the fuser
Management tools
Use information pages
Use the HP Easy Printer Care software
Open the HP Easy Printer Care software
HP Easy Printer Care software sections
Use the embedded Web server
Open the embedded Web server by using a network connection
Embedded Web server sections
Use HP Web Jetadmin software
Use the HP Printer Utility for Macintosh
Open the HP Printer Utility
HP Printer Utility features
4 Theory of operation
Chapter contents
Basic operation
Engine control unit (ECU)
Pickup/feed/delivery system
Laser/scanner system
Image-formation system
Step 1: Primary charging
Step 2: Laser beam exposure
Step 3: Developing
Step 4: Transfer
Step 5: Separation
Step 6: Fusing
Step 7: Drum cleaning
Internal components
Print cartridge memory system
5 Removal and replacement
Chapter contents
Removal and replacement strategy
Electrostatic discharge
Required tools
Types of screws
Service approach
Before performing service
Pre-service procedures
Parts removal order
After performing service
Right-side cover
Left-side cover
Back cover
I/O cover
Top, right cover
Top cover
Front, right cover
Control panel
Engine control unit (ECU)
Access plate
High-voltage power supply
Paper feed guide assembly
Main motor
Gear assembly
Reinstallation notes for the gear assembly
Tray 1 solenoid
Tray 2 solenoid
E-label reader (memory tag)
Face-down-roller shaft
Cartridge door
Transfer roller
Registration assembly
Tray 1 pickup roller
Tray 2 pickup roller
Separation pad
6 Troubleshooting
Chapter contents
Troubleshooting process
Basic troubleshooting
Control-panel messages
Control-panel message types
Resolve control-panel messages
Clear jams
Avoid jams
Typical jam locations
Jam detection
Clear jams from the input-tray areas
Clear jams from the print-cartridge area
Clear jams from the output-bin areas
Clear jams from the optional duplexer
Interface troubleshooting
Communications checks
Computer direct connect (parallel) test
EIO troubleshooting
Jetdirect page
Network printing problems
Service mode functions
Cold reset
NVRAM initialization
Hard-disk initialization
Skip disk-load
Self test
Service menu (service PIN codes)
Service ID
Restoring the service ID
Convert the service ID to an actual date
Troubleshooting tools
Control-panel menus
Diagnostics menu
Test pages
Engine-test page
Formatter test page
Image defect ruler
Upgrade the firmware
Determine the current firmware version
Download the new firmware from the HP Web site
Transfer the new firmware to the device
Use FTP to upgrade the firmware on a network connection
Use HP Web Jetadmin to upgrade the firmware
Use MS-DOS commands to upgrade the firmware
Upgrade the HP Jetdirect firmware
Troubleshoot general printing problems
Troubleshoot media handling problems
Multiple pages feed
Pages are wrinkled or folded
Pages are skewed
Troubleshoot print-quality problems
Print-quality checklist
Image-defect examples
Light print (partial page)
Light print (entire page)
Gray background
Toner smear
Loose toner
Repeating defects
Repeating image
Misformed characters
Page skew
Curl or wave
Wrinkles or creases
Vertical white lines
Tire tracks
White spots on black
Scattered lines
Blurred print
Random image repetition
Device component locations
Main assemblies
Main parts
Sensors and switches
Motors, fans, and solenoids
Wiring diagrams
7 Parts and diagrams
Chapter contents
Order parts, accessories, and supplies
Order directly from HP
Order through service or support providers
Order directly through the embedded Web server (for printers that are connected to a
Order directly through the HP Easy Printer Care software
Part numbers
Paper-handling accessories
Print cartridge
Cables and interfaces
Internal components
Tray 2 pickup assembly
Alphabetical parts list
ENWW vii
Numerical parts list
Appendix A Specifications
Physical specifications
Electrical specifications
Acoustic specifications
Operating environment
Appendix B Service and support
Hewlett-Packard limited warranty statement
Customer self repair warranty service
Print cartridge limited warranty statement
HP Customer Care
Online Services
Telephone support
Software utilities, drivers, and electronic information
HP direct ordering for accessories or supplies
HP service information
HP service agreements
HP Easy Printer Care software
HP support and information for Macintosh computers
HP maintenance agreements
On-site service agreements
Next-day on-site service
Weekly (volume) on-site service
Repacking the device
Extended warranty
Appendix C Regulatory information
FCC regulations
Environmental product stewardship program
Protecting the environment
Ozone production
Power consumption
Toner consumption
Paper use
HP LaserJet print supplies
HP print supplies returns and recycling program information
Material restrictions
Disposal of waste equipment by users in private households in the European
Material Safety Data Sheet (MSDS)
For more information
Declaration of conformity
Safety statements
Laser safety
Canadian DOC regulations
viii ENWW
VCCI statement (Japan)
Power cord statement (Japan)
EMI statement (Korea)
Laser statement for Finland
1. Make sure that the environmental specifications for the device are being met. (See Operating
environment on page 246.)
2. If the paper is rough, and the toner easily rubs off, open the CONFIGURE DEVICE menu at the
device control panel. Open the PRINT QUALITYsubmenu, select FUSER MODES, and then select
the paper type that you are using. Change the setting to HIGH 1 or HIGH 2, which helps the toner
fuse more completely onto the paper. (See the user guide.)
3. Try using a smoother paper.
4. The print cartridge might be defective. Replace the print cartridge.
5. Fuser rollers might be dirty. Run a cleaning page (several pages might be required if the fuser is
very dirty). If the image defect persists, replace the fuser (see
Fuser on page 83).
6. The transfer roller might be damaged, dirty, or worn. Try cleaning the transfer roller by using a dry,
lint-free cloth. If the image defect persists, replace the transfer roller.
7. The power supply might be defective. Replace the power supply (see
High-voltage power
supply on page 97).
1. Print a few more pages to see if the problem corrects itself.
2. Clean the inside of the device and run a cleaning page to clean the fuser. (See
Clean the device
on page 36.)
3. Replace the print cartridge.
ENWW Troubleshoot print-quality problems 181


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