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Make/Model Information:

  • Brand:   Konica-minolta
  • Models included:
    • Konica-Minolta Magicolor 2490MF

File Information:

  • Type:   Factory Service Manual (FSM)
  • Language:   English
  • Number of pages:   628
  • File size:  ∼ 35.50  MB
  • File Format:   PDF only
  • SME Watermarks:   None
  • Password lock:   No
  • Edit/copy/modify:   Yes
  • SKU:   BMKM-1017

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SERVICE MANUAL
2006.07 2006.07
Ver. 1.0 Ver. 1.0
2006.07 Ver.1.0 2006.07 Ver.1.0
2006 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. 2006 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
FIELD SER VICE
FIELD SERVICE FIELD SERVICE
Printed in Japan Printed in Japan
DD4139FE1-XXXX DD4139FE1-XXXX Use of this manual should be strictly supervised to
Use of this manual should be strictly supervised to
magicolor 2490MF
magicolor 2480MF
FIELD SERVICE TOTAL CONTENTS
SAFETY AND IMPORTANT WARNING ITEMS
IMPORTANT NOTICE
DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTION
SAFETY WARNINGS
WARNING INDICATIONS ON THE MACHINE
MEASURES TO TAKE IN CASE OF AN ACCIDENT
Composition of the service manual
Notation of the service manual
magicolor 2490MF Main Unit
General
Maintenance
Adjustment/Setting
Troubleshooting
Appendix
Auto Document Feeder Unit
General
Maintenance
Adjustment/Setting
Troubleshooting
Lower Feeder Unit
General
Maintenance
Troubleshooting
Duplex Option
General
Maintenance
Troubleshooting
SERVICE MANUAL
2006.07
Ver. 1.0
FIELD SERVICE
Main Unit
magicolor 2490MF
magicolor 2490MF
General
Maintenance
Adjustment / Setting
Troubleshooting
Appendix
Field Service Ver. 1.0 Jul. 2006
CONTENTS
magicolor 2490MF Main Unit
General
1. System configuration
2. Product specifications
2.1 Built-in Controllers
2.2 Fax specifications
Maintenance
3. Periodic check
3.1 Maintenance parts
3.1.1 Replacement parts
3.1.2 Cleaning parts
3.2 Concept of parts life
3.3 Maintenance procedure
3.3.1 Paper feed roller
3.3.2 PH window
3.3.3 Toner cartridge (C/M/Y/Bk)
3.3.4 Drum cartridge
3.3.5 Transfer belt unit
3.3.6 2nd transfer roller
3.3.7 Fusing unit
4. Firmware upgrade
4.1 Controller firmware upgrading
4.1.1 Preparations for firmware upgrading
4.1.2 Upgrading procedure
4.2 NIC firmware upgrading
4.2.1 Preparations for firmware upgrading
4.2.2 Upgrading procedure
5. Other
5.1 Disassembly/adjustment prohibited items
5.2 Disassembly/assembly list (other parts)
5.3 Disassembly/Assembly procedure
5.3.1 Top cover
5.3.2 Rear cover
5.3.3 Left cover
magicolor 2490MF
General
Maintenance
Adjustment / Setting
Troubleshooting
Appendix
Field Service Ver. 1.0 Jul. 2006
5.3.4 Right cover
5.3.5 Paper feed cover
5.3.6 Front cover
5.3.7 Original glass unit
5.3.8 Operation board (OPB)
5.3.9 Operation key board (OKB)
5.3.10 USB board (USB)
5.3.11 Image processing board (IPB)
5.3.12 Printer control board (PRCB)
5.3.13 DC power supply 1 (DCPU1)
5.3.14 DC power supply 2 (DCPU2)
5.3.15 High voltage unit (HV)
5.3.16 Waste toner near full detect board/LED (WTDTB/LED)
5.3.17 NCU board
5.3.18 LAN board
5.3.19 Scanner unit
5.3.20 IR unit
5.3.21 PH unit
5.3.22 Paper feed unit
5.3.23 Main motor (M1)
5.3.24 Power supply cooling fan motor (FM1)
5.3.25 Ventilation fan motor (FM2)
5.3.26 Fusing motor (M4)
5.3.27 Developing motor (M3)
5.3.28 Rack motor (M2)
5.3.29 Scanner motor (M5)
5.3.30 IR cooling fan motor (FM3)
5.3.31 Tray1 paper pick-up solenoid (SD1)
5.3.32 Registration roller solenoid (SD2)
5.3.33 Pressure/retraction solenoid /cleaning blade (SD3)
5.3.34 Pressure/retraction solenoid /2nd image transfer (SD4)
5.3.35 Temperature/humidity sensor (TEM/HUMS)
5.3.36 IDC sensor (IDC)
5.3.37 Torque limiter
5.3.38 Inlet assy
5.3.39 Speaker (SP)
magicolor 2490MF
General
Maintenance
Adjustment / Setting
Troubleshooting
Appendix
Field Service Ver. 1.0 Jul. 2006
Adjustment/Setting
6. How to use the adjustment section
7. Description of the control panel
7.1 Control panel display
7.1.1 Main screen
7.1.2 Toner supply screen
8. Menu mode
8.1 Menu mode function tree
8.2 MACHINE SETTING
8.2.1 AUTO PANEL RESET
8.2.2 ENERGY SAVE MODE
8.2.3 LCD CONTRAST
8.2.4 LANGUAGE
8.2.5 LAMP OFF TIME
8.2.6 BUZZER VOLUME
8.2.7 INITIAL MODE
8.2.8 TONER EMPTY STOP
8.2.9 AUTO CONTINUE
8.2.10 CALIBRATION
8.3 PAPER SOURCE SETUP
8.3.1 TRAY1 PAPER
8.3.2 TRAY2 PAPER
8.4 COPY SETTING
8.4.1 MODE
8.4.2 DENSITY LEVEL (A)
8.4.3 DENSITY LEVEL (M)
8.4.4 COLLATE
8.4.5 QUALITY
8.4.6 PAPER PRIORITY
8.5 FAX REGISTRATION
8.5.1 ONE-TOUCH DIAL
8.5.2 SPEED DIAL
8.5.3 GROUP DIAL
8.6 TX SETTING
8.6.1 SCAN DENSITY
8.6.2 RESOLUTION
8.6.3 HEADER
8.7 RX SETTING
magicolor 2490MF
General
Maintenance
Adjustment / Setting
Troubleshooting
Appendix
Field Service Ver. 1.0 Jul. 2006
8.7.1 MEMORY RX MODE
8.7.2 NO. of RINGS
8.7.3 REDUCTION RX
8.7.4 RX PRINT
8.7.5 RX MODE
8.7.6 FOOTER
8.7.7 SELECT TRAY
8.8 COMM. SETTING
8.8.1 TEL LINE TYPE
8.8.2 LINE MONITOR
8.8.3 PSTN/PBX
8.9 REPORTING
8.9.1 ACTIVITY REPORT
8.9.2 TX RESULT REPORT
8.9.3 RX RESULT REPORT
8.10 USER SETTING
8.10.1 FAX PTT SETTING
8.10.2 DATE & TIME
8.10.3 DATE FORMAT
8.10.4 PRESET ZOOM
8.10.5 USER FAX NO
8.10.6 USER NAME
8.11 DIRECT PRINT
8.11.1 IMAGE QUALITY
8.11.2 PAPER SIZE
8.11.3 N-UP LAYOUT
8.12 NETWORK SETTING
8.12.1 IP ADDRESS
8.12.2 SUBNET MASK
8.12.3 GATEWAY
8.12.4 DNS CONFIG.
8.13 E-MAIL SETTING
8.13.1 SENDER NAME
8.13.2 E-MAIL ADDRESS
8.13.3 SMTP SERVER
8.13.4 SMTP PORT NO
8.13.5 SMTP TIMEOUT
8.13.6 TEXT INSERT
magicolor 2490MF
General
Maintenance
Adjustment / Setting
Troubleshooting
Appendix
Field Service Ver. 1.0 Jul. 2006
8.13.7 DEFAULT SUBJECT
8.14 SCANNER SETTING
8.14.1 RESOLUTION
8.14.2 IMAGE FORMAT
8.14.3 CODING METHOD
9. User service mode
9.1 User service mode function tree
9.2 FAX MAINTENANCE
9.2.1 TX SPEED
9.2.2 RX SPEED
9.2.3 TX LEVEL
9.2.4 RX LEVEL
9.2.5 DTMF LEVEL
9.2.6 CNG LEVEL
9.2.7 CED LEVEL
9.2.8 ECM MODE
9.2.9 CODING SCHEME
9.2.10 TONER EMPTY REPORT
9.2.11 PROTOCOL REPORT
9.3 SRU USAGE
9.3.1 TRANSFER BELT
9.3.2 FUSER UNIT
9.3.3 TRANSFER ROLLER
9.4 RESET COUNT
9.4.1 TRANSFER BELT
9.4.2 FUSER UNIT
9.4.3 TRANSFER ROLLER
9.5 CCD MOVE TO HOME
10. Display mode
10.1 Display function tree
10.2 TONER REMAINING
10.3 PRINT STATUS
10.4 TOTAL PAGE
10.4.1 B/W COPY
10.4.2 COLOR COPY
10.4.3 B/W PRINT
10.4.4 COLOR PRINT
10.4.5 FAX PRINT
magicolor 2490MF
General
Maintenance
Adjustment / Setting
Troubleshooting
Appendix
Field Service Ver. 1.0 Jul. 2006
10.4.6 TOTAL SCAN
10.5 TX/RX RESULT
10.6 PRINT REPORT
10.6.1 TX RESULT REPORT
10.6.2 RX RESULT REPORT
10.6.3 ACTIVITY REPORT
10.6.4 MEMORY DATA LIST
10.6.5 MEMORY IMAGE PRINT
10.6.6 ONE-TOUCH LIST
10.6.7 SPEED DIAL LIST
10.6.8 GROUP DIALA LIST
10.6.9 MENU MAP
10.6.10 CONFIGURATION PAGE
10.6.11 DEMO PAGE
11. SERVICE MODE
11.1 SERVICE MODE entry procedure
11.2 SERVICE MODE function tree
11.3 SERVICE’S CHOICE
11.3.1 TX SPEED
11.3.2 RX SPEED
11.3.3 TX LEVEL
11.3.4 RX LEVEL
11.3.5 DTMF LEVEL
11.3.6 CNG LEVEL
11.3.7 CED LEVEL
11.3.8 ECM MODE
11.3.9 CODING SCHEME
11.3.10 TONER EMPTY REPORT
11.3.11 PROTOCOL REPORT
11.3.12 GDI TIMEOUT
11.3.13 ENERGY SAVE MODE
11.4 ADJUST
11.4.1 PRN MAIN REGIST
11.4.2 PRN SUB REGIST
11.4.3 CCD MAIN ZOOM
11.4.4 CCD SUB ZOOM
11.4.5 CCD MAIN REGIST
11.4.6 CCD SUB REGIST
magicolor 2490MF
General
Maintenance
Adjustment / Setting
Troubleshooting
Appendix
Field Service Ver. 1.0 Jul. 2006
11.4.7 ADF SUB ZOOM
11.4.8 ADF MAIN REGIST
11.4.9 ADF SUB REGIST
11.4.10 DMAX
11.4.11 1st TRANSFER VOLTAGE
11.4.12 2nd TRANSFER VOLTAGE
11.4.13 VPP OFFSET
11.4.14 ROHS
11.4.15 FLICKER SPECIAL
11.4.16 SERIAL NO
11.5 COUNTER
11.5.1 TOTAL PRINT
11.5.2 TOTAL SCAN
11.5.3 PRINTER JAM
11.5.4 ADF JAM
11.5.5 TROUBLE
11.6 DISPLAY
11.6.1 MAIN F/W VER.
11.6.2 ENGINE F/W VER.
11.6.3 NIC F/W VER
11.6.4 MAIN RAM SIZE
11.6.5 SERIAL NO
11.6.6 BB CPLD VER.
11.6.7 NAND CODE VER.
11.7 FUNCTION
11.7.1 PAPER FEED TEST
11.7.2 PRINT TEST PATTERN
11.7.3 ADF FEED TEST
11.7.4 COPY ADF GLASS AREA
11.7.5 CCD MOVE TO HOME
11.7.6 FAX RES. COPY TEST
11.7.7 SCAN TEST
11.8 SOFT SWITCH
11.8.1 KEY DEFINITION FOR SOFT SWITCH
11.9 REPORT
11.9.1 SERVICE DATA LIST
11.9.2 ERROR CODE LIST
11.9.3 T.30 PROTOCOL LIST
magicolor 2490MF
General
Maintenance
Adjustment / Setting
Troubleshooting
Appendix
Field Service Ver. 1.0 Jul. 2006
11.10 FIXED ZOOM CHANGE
11.11 FACTORY TEST
11.12 CLEAR DATA
11.12.1 SRAM CLEAR
11.12.2 MEMORY CLEAR
12. SOFT SWITCH set
12.1 Description
12.2 Default setting
12.2.1 Country for each marketing area
12.2.2 Soft switch list
12.2.3 Default soft switch setting for each market area
12.3 Soft switch definition
12.3.1 SOFT SWITCH: #01
12.3.2 SOFT SWITCH: #02
12.3.3 SOFT SWITCH: #03
12.3.4 SOFT SWITCH: #04
12.3.5 SOFT SWITCH: #05
12.3.6 SOFT SWITCH: #06
12.3.7 SOFT SWITCH: #07
12.3.8 SOFT SWITCH: #08
12.3.9 SOFT SWITCH: #09
12.3.10 SOFT SWITCH: #10
12.3.11 SOFT SWITCH: #11
12.3.12 SOFT SWITCH: #12
12.3.13 SOFT SWITCH: #13
12.3.14 SOFT SWITCH: #14
12.3.15 SOFT SWITCH: #15
12.3.16 SOFT SWITCH: #16
12.3.17 SOFT SWITCH: #17
12.3.18 SOFT SWITCH: #18
12.3.19 SOFT SWITCH: #19
12.3.20 SOFT SWITCH: #20
12.3.21 SOFT SWITCH: #21
12.3.22 SOFT SWITCH: #22
12.3.23 SOFT SWITCH: #23
12.3.24 SOFT SWITCH: #24
12.3.25 SOFT SWITCH: #25
12.3.26 SOFT SWITCH: #26
magicolor 2490MF
General
Maintenance
Adjustment / Setting
Troubleshooting
Appendix
Field Service Ver. 1.0 Jul. 2006
12.3.27 SOFT SWITCH: #27
12.3.28 SOFT SWITCH: #28
12.3.29 SOFT SWITCH: #29
12.3.30 SOFT SWITCH: #30
12.3.31 SOFT SWITCH: #31
12.3.32 SOFT SWITCH: #32
12.3.33 SOFT SWITCH: #33
12.3.34 SOFT SWITCH: #34
12.3.35 SOFT SWITCH: #35
12.3.36 SOFT SWITCH: #36
12.3.37 SOFT SWITCH: #37
12.3.38 SOFT SWITCH: #38
12.3.39 SOFT SWITCH: #39
12.3.40 SOFT SWITCH: #40
12.3.41 SOFT SWITCH: #41
12.3.42 SOFT SWITCH: #42
12.3.43 SOFT SWITCH: #43
12.3.44 SOFT SWITCH: #44
12.3.45 SOFT SWITCH: #45
12.3.46 SOFT SWITCH: #46
12.3.47 SOFT SWITCH: #47
12.3.48 SOFT SWITCH: #48
12.3.49 SOFT SWITCH: #49
12.3.50 SOFT SWITCH: #50
12.3.51 SOFT SWITCH: #51
12.3.52 SOFT SWITCH: #52
12.3.53 SOFT SWITCH: #53
12.3.54 SOFT SWITCH: #54
12.3.55 SOFT SWITCH: #55
12.3.56 SOFT SWITCH: #56
12.3.57 SOFT SWITCH: #57
12.3.58 SOFT SWITCH: #58
12.3.59 SOFT SWITCH: #59 (Part 1)
12.3.60 SOFT SWITCH: #59 (Part 2)
12.3.61 SOFT SWITCH: #59 (Part 3)
12.3.62 SOFT SWITCH: #60
12.3.63 SOFT SWITCH: #61
magicolor 2490MF
General
Maintenance
Adjustment / Setting
Troubleshooting
Appendix
Field Service Ver. 1.0 Jul. 2006
12.3.64 SOFT SWITCH: #62
12.3.65 SOFT SWITCH: #63
12.3.66 SOFT SWITCH: #64
13. Fax Protocols
13.1 G3 ECM (G3 Error Correction Mode)
13.2 Line control
13.2.1 Procedure of G3 mode communication
13.3 Table of reference code
13.4 How to analyze the T30 protocol monitor
Troubleshooting
14. Jam display
14.1 Misfeed display
14.1.1 Misfeed display resetting procedure
14.2 Sensor layout
14.3 Solution
14.3.1 Initial check items
14.3.2 Misfeed at paper feed section
14.3.3 Misfeed at 2nd transfer section
14.3.4 Misfeed at fusing section
14.3.5 Misfeed at exit section
14.3.6 Undefined misfeed
15. Error codes
15.1 Trouble display
15.2 Trouble code list
15.3 How to reset
15.4 Solution
15.4.1 04H: Printer control board malfunction
15.4.2 05H: Flash ROM malfunction
15.4.3 08H: Main motor malfunction
15.4.4 0BH: Ventilation fan motor malfunction
15.4.5 0CH: Power supply cooling fan motor malfunction
15.4.6 10H: Polygon motor malfunction
15.4.7 12H: Laser malfunction
15.4.8 14h: 2nd image transfer pressure/retraction failure
15.4.9 15H: Cleaning blade pressure/retraction failure
15.4.10 16H: Transfer belt rotation failure
15.4.11 17H: Rack rotation failure
magicolor 2490MF
General
Maintenance
Adjustment / Setting
Troubleshooting
Appendix
Field Service Ver. 1.0 Jul. 2006
15.4.12 18H: Heating roller warm-up failure
15.4.13 19H: Abnormally low heating roller temperature
15.4.14 1AH: Abnormally high heating roller temperature
15.4.15 1BH: Faulty thermistor
15.4.16 21H: Faulty OHP sensor
15.4.17 23H: Faulty waste toner near full detection board
15.4.18 31H: IR cooling fan motor malfunction
15.4.19 101H: Scanner motor malfunction
15.4.20 102H: Faulty IR exposure lamp
15.4.21 ENGINE INTERFACE: Communication error between engine controller.. 245
15.4.22 CONTROLLER: Controller internal error
16. Power supply errors
16.1 Machine is not energized at all (PU operation check)
16.2 Control panel indicators do not light
16.3 Fusing heaters do not operate
17. Miscellaneous errors
17.1 How to identify problematic part
17.1.1 Initial check items 1
17.1.2 Initial check items 2
17.2 Solution
17.2.1 Scanner system: Blank copy or black copy
17.2.2 Scanner system: Low image density or rough image
17.2.3 Scanner system: Foggy background
17.2.4 Scanner system: Black streaks or bands
17.2.5 Scanner system: Black spots
17.2.6 Scanner system: White streaks or bands
17.2.7 Scanner system: Uneven pitch
17.2.8 White lines in FD, white bands in FD, colored lines in FD,
and colored bands in FD
17.2.9 White lines in CD, white bands in CD, colored lines in CD,
and colored bands in CD
17.2.10 Uneven density in FD
17.2.11 Uneven density in CD
17.2.12 Low image density
17.2.13 Gradation reproduction failure
17.2.14 Foggy background
17.2.15 Poor color reproduction
17.2.16 Void areas, white spots
magicolor 2490MF
General
Maintenance
Adjustment / Setting
Troubleshooting
Appendix
Field Service Ver. 1.0 Jul. 2006
17.2.17 Colored spots
17.2.18 Blurred image
17.2.19 Blank copy, black copy
17.2.20 Incorrect color image registration
17.2.21 Poor fusing performance, offset
17.2.22 Brush effect, blurred image
17.2.23 Back marking
17.2.24 Uneven pitch
18. FAX error
18.1 Communication error
18.2 Outline
18.3 Error occurring during transmission
18.3.1 Error occurring during reception
18.4 Error code
18.4.1 Reception
18.4.2 Transmission
Appendix
19. Parts layout drawing
19.1 Main Unit
19.2 Auto Document Feeder Unit
19.3 Duplex Option (Option)
19.4 Lower Feeder Unit (Option)
20. Connector layout drawing
SERVICE MANUAL
2006.07
Ver. 1.0
FIELD SERVICE
Auto Document
Feeder Unit
SERVICE MANUAL
2006.07
Ver. 1.0
FIELD SERVICE
Lower Feeder Unit
SERVICE MANUAL
2006.07
Ver. 1.0
FIELD SERVICE
Duplex Option


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