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Make/Model Information:

  • Brand:   Kyocera-mita
  • Models included:
    • Kyocera-Mita FS-2020D
    • Kyocera-Mita FS-3920DN
    • Kyocera-Mita FS-4020DN

File Information:

  • Type:   Factory Service Manual (FSM)
  • Language:   English
  • Number of pages:   190
  • File size:  ∼ 8.81  MB
  • File Format:   PDF only
  • SME Watermarks:   None
  • Password lock:   No
  • Edit/copy/modify:   Yes
  • SKU:   BMKT-1011

NOTE:  This list was created by program script and may not accurately represent the text from the source pages.   For full preview please click on 'Download sample':

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SERVICE
MANUAL
Published in December 2009
2J2SM064
FS-2020D
FS-3920DN
FS-4020DN
2J0/2J1/2J2-4
CONTENTS
1-1 Specifications
1-1-1 Specifications
1-1-2 Parts names
(1) Overall
(2) Operation panel
1-1-3 Machine cross section
1-2 Installation
1-2-1 Installation environment
1-2-2 Unpacking
(1) Unpacking
1-2-3 Installing the expanded memory (option)
1-2-4 Installing the memory card (option)
1-3 Maintenance Mode
1-3-1 Maintenance mode
(1) Executing a maintenance item
(2) Contents of maintenance mode items
(3) Printing an event log (EVENT LOG)
1-4 Troubleshooting
1-4-1 Paper misfeed detection
(1) Paper misfeed indication
(2) Paper misfeed detection
1-4-2 Self-diagnostic function
(1) Self-diagnostic function
(2) Self diagnostic codes
1-4-3 Image formation problems
(1) Completely blank printout
(2) All-black printout
(3) Dropouts
(4) Black dots
(5) Black horizontal streaks.
(6) Black vertical streaks
(7) Unsharpness.
(8) Gray background
(9) Dirt on the top edge or back of the paper
(10) Undulated printing at the left edge (scanning start position).
1-4-4 Electric problems
1-5 Assembly and Disassembly
1-5-1 Precautions for assembly and disassembly
(1) Precautions
(2) Drum
(3) Toner container
(4) How to tell a genuine Kyocera Mita toner container
1-5-2 Outer covers
(1) Detaching and refitting the top cover
(2) Detaching and refitting the right cover and left cover
1-5-3 Paper feed section
(1) Detaching and refitting the paper feed assembly (paper feed roller and pickup roller)
(2) Detaching and refitting the retard roller
(3) Detaching and refitting the registration upper and lower roller
(4) Detaching and refitting the MP tray paper feed roller
1-5-4 Developing section
(1) Detaching and refitting the developing unit
1-5-5 Drum section
(1) Detaching and refitting the drum unit
(2) Detaching and refitting the main charger unit
2J0/2J1/2J2-4
1-5-6 Transfer/separation section
(1) Detaching and refitting the transfer roller and separation charger brush unit
1-5-7 Fuser section
(1) Detaching and refitting the fuser unit
(2) Detaching and refitting the fuser heater lamp
(3) Detaching and refitting the heat roller
(4) Detaching and refitting the press roller
(5) Detaching and refitting the fuser thermistor 1/2 and thermal cutout
1-5-8 PWBs
(1) Detaching and refitting the engine PWB
(2) Detaching and refitting the main PWB
(3) Detaching and refitting the power source unit (PWB)
1-5-9 Others
(1) Detaching and refitting the paper feed drive unit
(2) Detaching and refitting the main drive unit
(3) Detaching and refitting the laser scanner unit
(4) Direction of installing the principal fan motors
1-6 Firmware
1-6-1 Downloading firmware
(1) Downloading the firmware from the USB memory
(2) Downloading the firmware from the memory card
2-1 Mechanical Construction
2-1-1 Paper feed section
(1) Paper cassette paper feed section
(2) MP tray paper feed section
(3) Paper feed conveying section
2-1-2 Drum section
(1) Drum section
2-1-3 Expose section
(1) Laser scanner unit
2-1-4 Developing section
(1) Developing section
2-1-5 Transfer/separation section
(1) Transfer/separation section
2-1-6 Cleaning section
2-1-7 Fuser section
(1) Fuser unit
2-1-8 Paper exit section/rear unit
(1) Paper exit section/rear unit
2-1-9 Duplex conveying section
(1) Duplex conveying section
2-2 Electrical Parts Layout
2-2-1 Electrical parts layout
(1) Electrical parts layout
2-3 Operation of the PWBs
2-3-1 Power source PWB
2-3-2 Engine PWB
2-4 Appendixes
Repetitive defects gauge
Wiring diagram (35 ppm printer)
Wiring diagram (40 ppm printer)
Wiring diagram (45 ppm printer)
2J0/2J1/2J2
1-1-1 Specifications
Printing method
Printing speeds
35/37 ppm printer 40/42 ppm printer 45/47 ppm printer
A6: 21 ppm A6: 22 ppm A6: 23 ppm
A5: 21 ppm A5: 22 ppm A5: 23 ppm
A4: 35 ppm A4: 40 ppm A4: 45 ppm
Letter: 37 ppm Letter: 42 ppm Letter: 47 ppm
Legal: 28 ppm Legal: 33 ppm Legal: 38 ppm
Duplex:
35/37 ppm printer 40/42 ppm printer 45/47 ppm printer
A4: 17.5 ppm A4: 24.5 ppm A4: 32.5 ppm
Letter: 18.5 ppm Letter: 26 ppm Letter: 34 ppm
Paper sizes
35/37 ppm printer 40/42 ppm printer 45/47 ppm printer
A4, A5, JIS B5, letter, A4, A5, A6, JIS B5, letter, A4, A5, A6, JIS B5, letter,
legal, folio, oficio II, legal, folio, oficio II, legal, folio, oficio II,
statement, ISO B5, statement, ISO B5, statement, ISO B5,
envelope C5, envelope C5, envelope C5,
executive, 16 kai, executive, 16 kai, executive, 16 kai,
custom (140 210 to custom (105 148 to custom (105 148 to
216 356 mm/ 216 356 mm/ 216 356 mm/
5 1/2 8 1/4 to 5 1/2 8 1/4 to 5 1/2 8 1/4 to
8 1/2 14") 8 1/2 14") 8 1/2 14")
MP tray:
A4, JIS B5, A5, folio, legal, letter, oficio II, statement, executive, A6, JIS B6,
ISO B5, envelope C5, envelope #10, envelope #9, envelope #6,
envelope monarch, envelope DL, hagaki, ofuku-hagaki, 16K, yokei 2, yokei 4,
custom (70 148 to 216 356 mm/2 3/4 8 13/16 to 8 1/2 14")
Paper types
Plain, preprinted, bond, recycled, rough, letterhead, color (colour), prepunched,
high quality, and custom (1 to 8)
MP tray:
Plain, transparency, preprinted, labels, bond, recycled, rough, vellum, letterhead,
color (colour), prepunched, envelope, cardstock, thick paper, high quality,
and custom (1 to 8)
Paper feed source capacity
MP tray: 100 sheets (80 g/m2)
Output tray capacity
35/37 ppm printer 40/42 ppm printer 45/47 ppm printer
250 sheets (80/m2) 500 sheets (80/m2) 500 sheets (80/m2)
Face up tray (optional):
35/37 ppm printer 40/42 ppm printer 45/47 ppm printer
Not available PT-310: PT-310:
250 sheets (80/m2) 250 sheets (80/m2)
Photo conductor
Charging system
Developing system
Transfer system
Separation system
Fusing system
Charge erasing system
Cleaning system
NOTE: 35/37 ppm printer (EUR/USA model), 40/42 ppm printer (EUR/USA model), 45/47 ppm printer (EUR/USA model)
2J0/2J1/2J2-3
Warm-up time
35/37 ppm printer 40/42 ppm printer 45/47 ppm printer
17 seconds or less 17 seconds or less 17 seconds or less
Sleep:
35/37 ppm printer 40/42 ppm printer 45/47 ppm printer
15.5 seconds or less 15 seconds or less 15 seconds or less
First print out (A4)
9 seconds or less 10.5 seconds or less 9 seconds or less
Resolution
Operating systems
Windows Vista, Mac OS X 10.x
Controller
PowerPC 440/533 MHz PowerPC 440/600 MHz PowerPC 440/667 MHz
Memory
128 MB
Maximum:
1152 MB
Interface
35/37 ppm printer 40/42 ppm printer 45/47 ppm printer
Parallel: 1 (IEEE1284) Parallel: IEEE1284 Parallel: IEEE1284
Hi-Speed USB: 1 Hi-Speed USB: 1 Hi-Speed USB: 1
Full-Speed USB: 1 Network: 1 Network: 1
(USB memory slot) (10BASE-T/ (10BASE-T/
KUIO/W slot 100BASE-TX) 100BASE-TX)
Full-Speed USB: 1 Full-Speed USB: 1
(USB memory slot) (USB memory slot)
KUIO/W slot KUIO/W slot
Optional:
35/37 ppm printer
IB-31: 10/100BASE-TX
Operation environment
Relative humidity: 15 to 80%
Altitude: 2,500 m/8,202 ft maximum
Illumination: 1,500 lux maximum
Dimensions (W D H)
382 394 285 mm 382 394 320 mm 382 394 320 mm
15 1/16 15 1/2 11 1/4" 15 1/16 15 1/2 12 5/8" 15 1/16 15 1/2 12 5/8"
Weight (without toner container)
16.2 kg 16.8 kg 16.8 kg
35.7 lbs 37 lbs 37 lbs
Operating noise
35/37 ppm printer 40/42 ppm printer 45/47 ppm printer
LpA = 52 dB (A) LpA = 54 dB (A) LpA = 56 dB (A)
During standby:
35/37 ppm printer 40/42 ppm printer 45/47 ppm printer
LpA = 29 dB (A) LpA = 30 dB (A) LpA = 30 dB (A)
During sleep mode:
35/37 ppm printer 40/42 ppm printer 45/47 ppm printer
Immeasurably low Immeasurably low Immeasurably low
(In accordance with EN ISO7779 [Bystander position, sound pressure level at the
front])
NOTE: 35/37 ppm printer (EUR/USA model), 40/42 ppm printer (EUR/USA model), 45/47 ppm printer (EUR/USA model)
2J0/2J1/2J2
Power source
120 V AC, 60 Hz, 7.6 A 120 V AC, 60 Hz, 7.7 A 120 V AC, 60 Hz, 7.7 A
(U.S.A./Canada) (U.S.A./Canada) (U.S.A./Canada)
220 - 240 V AC, 220 - 240 V AC, 220 - 240 V AC,
50/60 Hz, 4.1 A 50/60 Hz, 4.2 A 50/60 Hz, 4.3 A
(European countries) (European countries) (European countries)
Power consumption
Maximum:
947 W 964 W 970 W
(120 V AC model) (120 V AC model) (120 V AC model)
1004 W 1022 W 1029 W
(220 - 240 V AC model) (220 - 240 V AC model) (220 - 240 V AC model)
During printing:
548 W 561 W 614 W
(120 V AC model) (120 V AC model) (120 V AC model)
558 W 577 W 597 W
(220 - 240 V AC model) (220 - 240 V AC model) (220 - 240 V AC model)
During standby:
8 W (EcoFuser ON) 9 W (EcoFuser ON) 9 W (EcoFuser ON)
69 W (EcoFuser OFF, 76 W (EcoFuser OFF) 80 W (EcoFuser OFF,
120 V AC model) 120 V AC model)
68 W (EcoFuser OFF, 79 W (EcoFuser OFF,
220 - 240 V AC model) 220 - 240 V AC model)
Power off: 0 V Power off: 0 V Power off: 0 V
Options
Expanded memory, Expanded memory, Expanded memory,
Paper feeder 1, Paper feeder 3, Paper feeder 3,
Hard disk HD-5A, Hard disk HD-5A, Hard disk HD-5A
Network interface card IB-31
NOTE: 35/37 ppm printer (EUR/USA model), 40/42 ppm printer (EUR/USA model), 45/47 ppm printer (EUR/USA model)
2J0/2J1/2J2
1-4-2 Self-diagnostic function
(1) Self-diagnostic function
This printer is equipped with self-diagnostic function. When a problem is detected, the printer stops printing and display an
error message on the operation panel. An error message cons ists of a message prompting a contact to service personnel,
total print count, and a four-digit error code indicating the type of the error. (The display varies depending on the type of
the error.)
(2) Self diagnostic codes
Code Contents Remarks
Causes Check procedures/corrective measures
0100 Backup memory device error Defective flash
memory.
Replace main PWB (See page 1-5-30).
Defective main
Replace main PWB (See page 1-5-30).
0110 Backup memory data error Defective flash
memory.
Replace main PWB (See page 1-5-30).
Defective main
Replace main PWB (See page 1-5-30).
0120 MAC address data error Defective flash
memory.
Replace the engine PWB (See page 1-5-
Defective engine
Replace the engine PWB (See page 1-5-
0150 Engine PWB EEPROM error
Detecting engine PWB EEPROM com-
munication error.
Improper installa-
tion engine PWB
EEPROM.
Check the engine PWB EEPROM installa-
tion, Remedy.
Defective engine
Replace the engine PWB (See page 1-5-
0170 Billing counting error Defective main
Replace main PWB (See page 1-5-30).
Error code Total print
Call service
6000:012345
Error code
Error power off
F030
Error code
Call service
F000
PARTS LIST
Published in January 2010
2J2PL071
FS-2020D
FS-3920DN
FS-4020DN
CONTENTS
FIG. 1 Covers (FS-4020DN/3920DN)
FIG. 1 Covers (FS-2020D)
FIG. 2 Frames 1
FIG. 3 Frames 2
FIG. 4 Paper Cassette (FS-4020DN/3920DN)
FIG. 4 Paper Cassette (FS-2020D)
FIG. 5 Paper Feed Section 1
FIG. 6 Paper Feed Section 2
FIG. 7 Paper Feed Section 3
FIG. 8 Paper Feed Section 4
FIG. 9 Image Formation Section
FIG. 10 Developing Section
FIG. 11 Fuser Section 1 (FS-4020DN/3920DN)
FIG. 11 Fuser Section 1 (FS-2020D)
FIG. 12 Fuser Section 2 (FS-4020DN/3920DN)
FIG. 12 Fuser Section 2 (FS-2020D)
FIG. 13 Drive Section
FIG. 14 Exit Section (FS-4020DN/3920DN)
FIG. 14 Exit Section (FS-2020D)
FIG. 15 Electrical Components
FIG. 16 PT-310
FIG. 17 Maintenance Kits
INDEX
2J0/2J1/2J2-1
FIG. 1 Covers (FS-4020DN/3920DN)


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