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Make/Model Information:

  • Brand:   Xerox
  • Models included:
    • Xerox Phaser 3400

File Information:

  • Type:   Factory Service Manual (FSM)
  • Language:   English
  • Number of pages:   81
  • File size:  ∼ 2.93  MB
  • File Format:   PDF only
  • SME Watermarks:   None
  • Password lock:   No
  • Edit/copy/modify:   Yes
  • SKU:   BMXX-1013

NOTE:  This list was created by program script and may not accurately represent the text from the source pages.   For full preview please click on 'Download sample':

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Warning
The following servicing instructions are for
use by qualified service personnel only. To
avoid personal injury, do not perform any
servicing other than that contained in
operating instructions unless you are qualified
to do so.First printing: June 2001
071-0826-00
X E R O X P h a s e r T M 34 0 0
P e r s o n a l L a s e r P r i n t e r
Service Guide
Table of Contents i
Contents
User safety summary iii
Service Safety Summary v
ESD Precautions ix
General Information 1
Organization of this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Phaser 3400 Printer Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Front Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Paper Input Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Supported Paper and Print Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Printer Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Memory Expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Functional Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Xerox Supplies and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Remote Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Network Interface Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Printing a Cleaning or Configuration Page 17
Repair Analysis Procedures (RAPs) 19
Using Repair Analysis Procedure Tables . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Service Call Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
RAP 1 Entry-Level Procedure and Printer
Operation Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Print-Image Quality Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
RAP 2 Print Image-Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . 26
RAP 3 Paper Jams and Paper Feed Problems . . . . . . . . . . . . . . . . . . . 30
Printer Paper Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Removal and Replacement Procedures (RRPs) 37
Removal and Replacement Procedures (RRPs) . . . . . . . . . . . . . . . . . . . . . 37
RRP - 1 Main Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
RRP - 2 Multi-Purpose Feeder Cover (MPF) . . . . . . . . . . . . . . . . . . .40
RRP - 3 Print Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
RRP - 4 Pick-Up Roll Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
RRP - 5 Multi-Purpose Feeder (MPF) Assembly . . . . . . . . . . . . . . . .44
RRP - 6 Fuser Exit Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
RRP - 7 Fuser Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
RRP - 8 Main Drive Motor Assembly . . . . . . . . . . . . . . . . . . . . . . . . .47
ii Xerox Phaser 3400 Printer Service Guide
RRP - 9 Bias Transfer Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
RRP - 10 Print Engine Controller Board . . . . . . . . . . . . . . . . . . . . . . 49
RRP - 11 System Controller Board . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
RRP - 12 Laser Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
RRP - 13 High Voltage Power Supply Board (HVPS) . . . . . . . . . . . . 52
RRP - 14 Installing Additional Memory . . . . . . . . . . . . . . . . . . . . . . . 53
RRP - 15 Installing the Optional Network Card . . . . . . . . . . . . . . . . . 54
RRP - 16 Installing the Optional 550-Sheet Lower Paper Tray 2 . . . 55
RRP - 17 Repacking Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
FRU Parts List 57
PL 1 - Main Assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
PL 2 - Covers and Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
PL 3 - Main Boards, Optional NIC Card and Memory Expansion . . . . . . 62
PL 4 - Optional Paper Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
PL 5 - Fuser Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
PL 6 - Main Drive Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
PL 7 - Pick-Up Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
PL 8 - Multi-Purpose Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
PL 9 - Exit Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Parts List Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Repair Analysis Procedures 19
Repair Analysis
Procedures (RAPs)
In each of the following Repair Analysis Procedures you are instructed to check specific
parts or operations of the printer. These checks will be followed by a probable cause and a
possible solution to the problem.
Repair Analysis Procedures may instruct you to remove or replace a component. Refer
to the FRU Removal and Replacement Procedures section for information on how to
remove and reinstall a component.
When a Repair Analysis Procedure instructs you to replace a non-spared component,
and that component is part of a larger assembly, you must replace the entire assembly.
Is the AC power provided at the wall outlet within specifications for this printer;
either 110 VAC or 220 VAC?
Is the AC power cord in good condition (not frayed or broken)?
Is one end of the AC power cord connected to the printer?
Is the other end of the AC power cord plugged into a grounded three-pronged AC
wall outlet?
Is the printer located in an area where the temperature and humidity are moderate and
stable as recommended in the General Information section?
Is the printer located in an area that is free of dust?
Is the printer located away from water outlets, steamers, electric heaters, volatile
gases, or open flames?
Is the printer shielded from the direct rays of the sun?
Does the printer have the correct ventilation space around all sides as recommended
in the General Information section?
Is the printer sitting on a level and stable surface?
Is the paper stock used in the printer as recommended in the User Guide?
Does the customer use the printer as instructed in the User Guide?
Are consumables replaced at the intervals recommended in the General Information
section?
Ensure that the Printer Cartridge is properly installed.
Are all of the printer assemblies in place and are all printer covers and doors firmly
closed?
20 Xerox Phaser 3400 Printer Service Guide
The basic troubleshooting steps are outlined in the Call Flow Diagram below. All service
calls begin with Initial Actions and end with Final Actions.
FRU Parts List 57
FRU Parts List
This section provides a list of Field Replaceable Units for the Xerox Phaser 3400 Laser
Printer.
Changes to the printer may be made to accommodate improved components as they
become available. When ordering parts and/or supplies, it is important to include the
following information:
Component’s part number
Printer type or model number
Printer serial number
Modification number, if any
Only parts showing part numbers are available for support.
Parts not showing part numbers are available on the parent
assembly.


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