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Make/Model Information:

  • Brand:   Xerox
  • Models included:
    • Xerox Phaser 4600
    • Xerox Phaser 4620

File Information:

  • Type:   Factory Service Manual (FSM)
  • Language:   English (EN)
  • Number of pages:   405
  • File size:  ∼ 37.70  MB
  • File Format:   PDF only
  • SME Watermarks:   None
  • Password lock:   No
  • Edit/copy/modify:   Yes
  • SKU:   BMXX-1062

NOTE:  This list was created by program script and may not accurately represent the text from the source pages.   For full preview please click on 'Download sample':

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Phaser® 4600/4620
Laser Printer
® 4600/4620
Service Manual
Xerox Internal-Use Only
iPhaser 4600/4620 Printer Service Manual
IntroductionRevision - Xerox Internal Use Only
Introduction
About This Manual
How To Use This Manual
Service Safety Summary
Symbols Used On The Product
Voltage Measurement and Specifications
Health and Safety Incident reporting
Regulatory Specifications
Translation of Warnings
Phaser 4600/4620 Overview
Printer Options
Control Panel Layout
Routine Maintenance Items
Consumables
1-1Phaser 4600/4620 Printer Service Manual
Service Call ProceduresRevision - Xerox Internal Use Only
1 Service Call Procedures
Service Call Procedures
SCP 1 Initial Actions
SCP 2 First Call Actions
SCP 3 Normal Call Actions
SCP 4 Fault Analysis
SCP 5 Subsystem Maintenance
SCP 6 Final Actions
SCP 7 Configurations and Options
2-1Phaser 4600/4620 Printer Service Manual
Status Indicator RAPSRevision - Xerox Internal Use Only
2 Status Indicator RAPS
01-100-00 Top Door Open RAP
01-102-00 Rear Door Open RAP
01-500-00 Finisher Door Open RAP
01-700-00 Stapler Door Open RAP
01-900-00 Mailbox Rear Door Open RAP
03-100-00, 03-110-00 Finisher Interface Error RAP
03-115-00 Mailbox Interface Error RAP
03-120-00, 03-940-00 Tray 3 Communications Fault RAP
03-130-00, 03-950-00 Tray 4 Communications Fault RAP
03-140-00, 03-960-00 Tray 5 Communications Fault RAP
03-150-00, 03-965-00 Tray 6 Communications Fault RAP
03-160-00, 03-990-00 HCF Communications Fault RAP
03-305-00 Configuration Card Not Present RAP
03-315-00, 03-325-00 Manufacturer ID RAP
03-335-00 Configuration Card Not Configured RAP
03-410-00 Tray 2 Paper Mismatch RAP
03-420-00 Tray 3 Paper Mismatch RAP
03-430-00 Tray 4 Paper Mismatch RAP
03-440-00 Tray 5 Paper Mismatch RAP
03-450-00 Tray 1 Paper Mismatch RAP
03-470-00 Tray 6 Paper Mismatch RAP
03-480-00 HCF Paper Mismatch RAP
03-600-00 Memory Failure RAP
03-800-00 Hard Disk Drive Failure RAP
03-970-00 Software Lock Up RAP
04-100-00 Tray 2 Lift Error RAP
04-110-00 Tray 6 Lift Error RAP
04-200-00 Tray 3 Lift Error RAP
04-300-00 Tray 4 Lift Error RAP
04-400-00 Tray 5 Lift Error RAP
04-500-00 Main Motor Failure RAP
04-730-00 HCF Lift Error RAP
04-810-00 Rear Fan Failure RAP
04-930-00 Main Fan Failure RAP
06-100-00, 06-200-00 LSU Error RAP
07-110-00 Paper Empty at Tray 2 RAP
07-120-00 Tray 2 is Open RAP
07-130-00 Jam 0 in Tray 2 RAP
07-210-00 Paper Empty at Tray 3 RAP
07-220-00 Tray 3 is Open RAP
07-230-00, 07-231-00 Jam in Tray 3 RAP
07-310-00 Paper Empty at Tray 4
07-320-00 Tray 4 is Open RAP
07-330-00, 07-331-00 Jam in Tray 4 RAP
07-410-00 Paper Empty at Tray 5
07-420-00 Tray 5 is Open RAP
07-430-00, 07-431-00 Jam in Tray 5 RAP
07-500-00 Paper Empty in Tray 1 RAP
07-510-00, 07-700-00 Paper Empty at Tray 6
07-520-00 Tray 6 is Open RAP
07-530-00 Jam 0 in Tray 1 RAP
07-531-00, 07-630-00 Jam in Tray 6 RAP
07-710-00 HCF Out of Paper
07-720-00 HCF Door is Open RAP
07-730-00, 07-731-00 Jam in HCF RAP
08-100-00 Jam 1 in Registration RAP
08-110-00 Feed Motor Failure RAP
08-200-00 Jam in Tray 2 RAP
08-300-00 Jam in Tray 3 RAP
08-400-00 Jam in Tray 4 RAP
08-450-00 Jam in Tray 5 RAP
08-500-00 Jam 2 in Fuser Exit RAP
08-600-00 Jam 0 in Duplex Unit RAP
08-610-00 Jam 1 in Duplex Unit RAP
08-650-00 Duplex Unit Not Installed RAP
08-800-00 Jam in Tray 6 RAP
08-850-00 Jam in HCF RAP
09-003-00 Developer Motor Failure RAP
09-100-00 Toner Low RAP
09-200-00, 09-220-00 Toner Empty RAP
09-210-00, 09-270-00 Toner (ADC) Sensor Error RAP
09-230-00, 09-250-00 Toner Cartridge CRUM Write/Read Error RAP
09-240-00 Toner Cartridge Communications Error RAP
09-271-00 Clean ID (ADC) Sensor RAP
09-290-00 Adjusting Image Quality RAP
09-300-00 Drum Warning RAP
09-400-00 Replace Drum Cartridge RAP
09-500-00 Toner Cartridge Not Installed RAP
09-508-00 Waste Toner Cartridge Near Full RAP
09-589-00 Waste Toner Cartridge Full RAP
09-590-00 Waste Toner Cartridge Not Installed RAP
09-591-00 Waste Toner Full Sensor Error RAP
09-600-00 Drum Cartridge Not Installed RAP
09-700-00 Toner Supply Error RAP
09-800-00, 09-810-00 Invalid Toner Cartridge RAP
09-900-00, 09-910-00 Invalid Drum Cartridge RAP
09-920-00 Transfer Unit Error RAP
10-100-00, 10-200-00, 10-300-00 Fuser Thermal Errors RAP
10-308-00 Fuser Motor Error RAP
10-500-00, 10-510-00 Fuser End of Life RAP
10-700-00, 10-710-00 Fuser Initial Fuse Error RAP
12-100-00, 12-487-00 Jam at Finisher Entrance RAP
12-200-00 Jam 1 in Finisher RAP
12-300-00, 12-488-00, 12-489-00 Jam in Finisher Exit RAP
12-500-00 Full Stack RAP
12-605-00 Staples Low RAP
2-2 Phaser 4600/4620 Printer Service Manual
Revision - Xerox Internal Use OnlyStatus Indicator RAPS
12-610-00, 12-855-00 Out of Staples RAP
12-715-00, 12-716-00 Front Jogger Home Fault RAP
12-725-00, 12-726-00 Rear Jogger Home Fault RAP
12-735-00, 12-736-00 Support Finger Home Fault RAP
12-750-00, 12-755-00 Stapler Fault RAP
12-760-00, 12-770-00 Stacker Fault RAP
12-870-00 Stapler Safety Not Detected RAP
12-906-00, 12-907-00 Jam in Mailbox Entrance RAP
12-910-00, 12-920-00, 12-930-00, 12-940-00 Mailbox Bin Full
12-911-00, 12-921-00, 12-931-00, 12-941-00 Mailbox Bin Jam
12-912-00, 12-922-00, 12-932-00, 12-942-00 Mailbox Bin Jam
12-913-00, 12-923-00, 12-933-00, 12-943-00 Mailbox Bin Jam
12-915-00 Diverter Fault RAP
12-925-00, 12-935-00 Upper Diverter Fault Home RAP
12-945-00, 12-955-00 Lower Diverter Fault Home RAP
15-110-00 Email Send Failed RAP
15-120-00 Invalid Recipient Email Address RAP
15-300-00 Network Connection Failure RAP
15-310-00, 15-600-00 Authentication Failure RAP
15-320-00, 15-330-00 Mail Server Connection Failure RAP
15-700-00 DNS Error RAP
17-100-00 IP Address Conflict RAP
17-110-00 Connection Error RAP
17-120-00 Server Not Found RAP
17-200-00 Network Cable Disconnected RAP
17-700-00, 17-710-00 BOOTP Server Error RAP
17-800-00, 17-810-00 DHCP Server Error RAP
17-900-00 802.1X Authentication Error RAP
17-910-00 Firmware Upgrade Fault RAP
3-1Phaser 4600/4620 Printer Service Manual
Image QualityRevision - Xerox Internal Use Only
3 Image Quality
IQ1 Image Quality Entry RAP
IQ2 Deletions (line, band, spots)
IQ3 Unfused Image
IQ4 Resolution
IQ5 Skewed Image
IQ6 Light or Undertoned Print
IQ7 Spots
IQ8 Blank Print
IQ9 Black Print
IQ10 Process Streaks
IQ11 Scan Streaks
IQ12 Damaged Print
IQ13 Repeating Defects
IQ14 Residual Image
IQ15 Background
IQ16 Uneven Density
IQ17 Stains on Print Back
IQ18 Registration
IQ19 Curved Vertical Lines
Test Prints
IQS 1 Solid Area Density
IQS 2 Skew
IQS 3 Registration
IQS 4 Transparencies
IQS 5 Image Area
4-1Phaser 4600/4620 Printer Service Manual
RepairsRevision - Xerox Internal Use Only
4 Repairs
REP 1.2 Fuser Drive Board
REP 1.3 Fuser Drive Board Assembly
REP 1.4 HVPS
REP 1.5 SMPS
REP 1.6 Top Door Interlock Switch
REP 1.7 SMPS Fan
REP 2.1 Control Panel Assembly
REP 2.2 Control Panel Board
REP 3.4 MCU Board
REP 3.5 IP Board Cage
REP 3.6 IP Board
REP 4.1 Main Drive Assembly
REP 4.2 Tray 2 Feed Clutch
REP 4.3 Registration Clutch
REP 4.4 Feed Drive Assembly
REP 4.5 Right Side Chassis Fan
REP 6.1 Laser Unit
REP 7.0 Tray 1 Feeder Assembly
REP 7.3 Tray 1 Pick-up Assembly
REP 7.5 Tray 1 Separator Assembly
REP 7.6 Tray 2 Feeder Assembly
REP 7.7 Tray 2 Lift Motor
REP 7.8 Tray 2 Lift Gear
REP 7.15 Tray 1 No Paper Sensor
REP 7.16 Tray 1 Feed Clutch
REP 7.20 Tray Separator Roller
REP 7.21 Tray Separator Clutch
REP 7.22 Tray Front Cover
REP 7.23 Tray Media Level Indicator
REP 7.24 Feeder Front Cover
REP 7.25 Feeder Right Cover
REP 7.26 Feeder Left Cover
REP 7.27 Feeder Rear Cover
REP 7.28 Feeder Board
REP 7.29 Feeder Lift Motor
REP 7.30 Feeder Size Switch
REP 7.31 Upper Option Harness
REP 7.32 Lower Option Harness
REP 7.33 Left Side Frame
REP 7.34 Right Side Frame
REP 7.35 Feeder No Paper Sensor
REP 7.36 Feeder No Paper Sensor Actuator
REP 7.37 Feeder Level Sensor
REP 7.38 HCF Rear Cover
REP 7.39 HCF Right Cover
REP 7.40 HCF Left Cover
REP 7.41 HCF Caster
REP 7.42 HCF Reduction Gear Assembly
REP 7.43 HCF Front Door Interlock Switch
REP 7.44 HCF Control Board
REP 7.45 HCF Lift Motor Assembly
REP 7.46 HCF Feed Clutch
REP 7.47 HCF Feed Drive Assembly
REP 7.48 HCF Feed Motor
REP 7.49 HCF Top Plate
REP 8.11 Registration Sensor
REP 8.12 Feed Sensor
REP 8.16 Shaft Frame Assembly
REP 8.24 Drum Cartridge CRUM Connector
REP 8.27 Registration Roller Assembly
REP 8.31 Registration Sensor Actuator
REP 8.32 Feed Sensor Actuator
REP 8.40 Feeder Take Away Clutch
REP 8.41 Feeder Feed Clutch
REP 8.42 Feeder Feed Drive Assembly
REP 8.43 Feeder Take Away Sensor Actuator
REP 8.44 Feeder Take Away Sensor
REP 8.45 Feeder Take Away Roller
REP 8.46 Feeder Feed Assembly
REP 8.47 HCF Feed Assembly
REP 8.48 HCF Lift Limit Switch
REP 8.49 HCF Take Away Sensor
REP 8.50 HCF No Paper Sensor
REP 8.51 HCF Level Sensor
REP 9.1 Transfer Roller
REP 9.2 ADC Sensor
REP 9.3 Waste Toner Cartridge Detect Sensor
REP 9.4 Left Side Chassis Fan
REP 9.5 Environmental Sensor
REP 9.6 Waste Toner Full Sensor
REP 9.7 Pipe Assembly
REP 9.8 Joint Board
REP 10.1 Duplex Unit
REP 10.4 Upper Option Harness
REP 10.5 Lower Option Harness
REP 10.6 Exit Assembly
REP 10.7 Stack Full Sensor
REP 10.8 Fuser Drive Assembly
REP 10.9 Duplex Drive Assembly
REP 10.10 Fuser
REP 10.11 Fuser Thermistor Assembly
REP 10.12 Fuser Thermostat
REP 10.13 Fuser Heat Lamp
REP 10.14 Fuser Gear
REP 10.15 Fuser Heat Roller and Bearings
REP 10.16 Fuser Pressure Roller and Bearings
4-2 Phaser 4600/4620 Printer Service Manual
Revision - Xerox Internal Use OnlyRepairs
REP 10.17 Fuser Release Drive Assembly
REP 10.18 Duplex Unit Detect Sensor
REP 10.19 Duplex Unit Timing Belt
REP 10.32 Exit Drive Assembly
REP 11.1 Mailbox Output Tray
REP 11.2 Mailbox Left Cover
REP 11.3 Mailbox Right Cover
REP 11.4 Mailbox Rear Door
REP 11.5 Mailbox Control Board
REP 11.6 Mailbox Drive Belts
REP 11.7 Mailbox Diverter Drive Assemblies
REP 11.8 Mailbox Diverter Home Position Sensor
REP 11.9 Mailbox Exit Gate Actuator
REP 11.10 Mailbox Exit Gate Cam Follower
REP 11.11 Mailbox Option Harness
REP 11.12 Mailbox Output Tray 4 Stack Full Sensor
REP 11.13 Mailbox Rear Door Interlock Switch
REP 11.14 Mailbox Transport Motor
REP 12.1 Finisher Left Cover
REP 12.2 Finisher Control Board
REP 12.3 Finisher Stacker Full Sensor
REP 12.5 Finisher Transport Drive Assembly
REP 12.6 Finisher Exit Gate Sensor
REP 12.7 Finisher Exit Gate Actuator
REP 12.8 Finisher Entrance Drive Belt
REP 12.9 Finisher Exit Gate Cam Shaft
REP 12.10 Left Tamper Home Position Sensor
REP 12.11 Finisher Right Cover
REP 12.12 Right Tamper Home Position Sensor
REP 12.13 Staple Cartridge Door Interlock Switch
REP 12.14 Stapler Assembly
REP 12.15 Stacker Drive Assembly
REP 12.16 Staple Interlock Switch
REP 12.17 Finisher Rear Door
REP 12.18 Finisher Top Cover
REP 12.19 Tamper Motor
REP 12.20 Finisher Rear Door Open Sensor
REP 12.21 Finisher Exit Sensor
REP 12.22 Finisher Exit Sensor Actuator
REP 12.23 Compile Tray Assembly
REP 12.24 Stacker Shield Assembly
REP 28.1 IP Board Cover
REP 28.2 Right Cover
REP 28.3 Left Cover
REP 28.4 Front Cover
REP 28.5 Top Cover
REP 28.6 Rear Door
REP 28.7 Rear Door Fan
REP 28.8 Right Seal Filter
REP 28.9 USB Host Board
REP 28.10 Rear Seal Filter
5-1Phaser 4600/4620 Printer Service Manual
Parts ListsRevision - Xerox Internal Use Only
5 Parts Lists
PL 1 - Standby PowerPL 1.10 HVPS
PL 1.15 Fuser Drive Board Assembly
PL 2 - User Interface PL 2.10 Control Panel
PL 7.15 Optional Feeder Main Covers
PL 7.20 HCF Covers
PL 7.25 HCF Assembly
PL 8 - Paper Transport PL 8.10 Tray 1 Feeder Assembly
PL 8.15 Tray 2 Pick-up Assembly
PL 8.20 Optional Feeder Pick-up Assembly
PL 8.25 HCF Pick-up Assembly
PL 8.30 Optional Feeder Main Drives
PL 8.35 Optional Feeder Lift Assembly
PL 8.40 Optional Feeder Feed Assembly
PL 8.45 Registration Roller Assembly
PL 8.50 Middle Frame Assembly
PL 8.55 Upper Frame Assembly
PL 9 - Xerographics PL 9.10 Drum Cartridge
PL 9.15 Waste Toner
PL 10 - Copy Transportation and Fusing PL 10.10 Fuser Assembly (1 of 2)
PL 10.11 Fuser Assembly (2 of 2)
PL 10.15 Upper Fuser Bracket Assembly
PL 10.20 Lower Fuser Exit Guide Assembly
PL 10.25 Duplex Unit Assembly
PL 10.30 Exit Assembly
PL 11 - Sorting PL 11.10 Mailbox Covers
PL 11.15 Mailbox Control Board
PL 11.20 Mailbox Drive Belts
PL 11.25 Mailbox Diverter Assembly
PL 11.30 Mailbox Top Stacker Assembly
PL 11.35 Mailbox Actuator Shield Assembly
PL 11.40 Mailbox Base Assembly
PL 12 - Finisher PL 12.10 Finisher Covers
PL 12.15 Finisher Control Board
PL 12.20 Finisher Stacker Shield Assembly
PL 12.25 Finisher Stacker Drive Assembly
PL 12.30 Finisher Compile Tray Eject Assembly
PL 12.35 Finisher Compile Tray Assembly
PL 12.40 Finisher Transport Drive Assembly
PL 12.45 Finisher Stapler Assembly
PL 28 - Covers PL 28.10 Main Covers
PL 28.15 Top Cover Assembly
PL 28.20 Front Cover Assembly
PL 28.25 Rear Door Assembly
Supplies, Options and Accessories Option and Accessories Part Numbers
6-1Phaser 4600/4620 Printer Service Manual
General Procedures/InformationRevision - Xerox Internal Use Only
6 General Procedures/Information
GP 1 Diagnostics Entry and Exit
GP 2 Fault Codes and History Logs
GP 3 System Administration Tools
GP 4 Reports
GP 5 Firmware Upgrade
GP 6 Electrostatic Discharge Prevention
GP 7 Machine Specifications
GP 8 General Disassembly Precautions
GP 9 Service Menu Map
GP 10 How to Check a Motor
GP 11 How to Check a Sensor
GP 12 How to Check a Solenoid or Clutch
GP 13 How to Check a Switch
GP 14 Separate System Modules
GP 15 How to Safely Lift or Move Heavy Modules
GP 16 Machine Lubrication
GP 17 Installation Space Requirements
GP 18 Glossary of Terms, Acronyms and Abbreviations
GP 19 Restriction of Hazardous Substances (RoHS)
GP 20 First Print Output Time
GP 21 Media Specifications
GP 22 Environmental Data
dC131 NVM Read/Write
dC132 NVM Reset
dC305 UI Test
dC330 Component Control
dC612 Print Test Pattern
7-1Phaser 4600/4620 Printer Service Manual
WiringRevision - Xerox Internal Use Only
7 Wiring
WD 1 IOT
WD 2 IP Board Interface
WD 3 MCU Board (1/4)
WD 4 MCU Board (2/4)
WD 5 MCU Board (3/4)
WD 6 MCU Board (4/4)
WD 7 Joint Board (1/2)
WD 8 Joint Board (2/2)
WD 9 IP Board (1/2)
WD 10 Laser Unit
WD 11 HVPS
WD 12 SMPS
WD 13 500-Sheet Feeder
WD 14 500-Sheet Feeder Board (1/2)
WD 15 500-Sheet Feeder Board (2/2)
WD 16 2000-Sheet Feeder
WD 17 Finisher
WD 18 Mailbox
8-1Phaser 4600/4620 Printer Service Manual
Principles of OperationRevision - Xerox Internal Use Only
8 Principles of Operation
Phaser 4600/4620 Operational Overview
Media Handling
Sensors
Xerographics
Major IOT Assemblies
Phaser 4600/4620 Options
520-Sheet Feeder
2000-Sheet Feeder
Mailbox
Finisher


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