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Make/Model Information:

  • Brand:   Xerox
  • Models included:
    • Xerox WorkCentre 5632
    • Xerox WorkCentre 5645
    • Xerox WorkCentre 5655
    • Xerox WorkCentre 5675
    • Xerox WorkCentre 5665
    • Xerox WorkCentre 5687

File Information:

  • Type:   Factory Service Manual (FSM)
  • Language:   English (EN)
  • Number of pages:   2321
  • File size:  ∼ 44.30  MB
  • File Format:   PDF only
  • SME Watermarks:   None
  • Password lock:   No
  • Edit/copy/modify:   Yes
  • SKU:   BMXX-1074

NOTE:  This list was created by program script and may not accurately represent the text from the source pages.   For full preview please click on 'Download sample':

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Family
Multifunction Printer
Black-and-white Multifunction
Printer
Service
Manual
August 2007 Xerox WorkCentre 5687 Family (WC5632-WC5687F) Service Manual
August 2007
Product Identifier Codes
106 = WC5645 DC11107 = WC5655 DC11108 = WC5665 DC11109 = WC5675 DC11109 = WC5675 DC11110 = WC5687 DC11112 = WC5645 BMF11113 = WC5655 BMF11114 = WC5665 BMF11115 = WC5675 BMF11116 = WC5687 BMF11
118 = WC5645 BMF+PS119 = WC5655 BMF+PS120 = WC5665 BMF+PS121 = WC5675 BMF+PS121 = WC5675 BMF+PS122 = WC5685 BMF+PS124 = WC5645 AMF125 = WC5655 AMF126 = WC5665 AMF127 = WC5675 AMF128 = WC5687 AMF
135 = WC5632 AMF136 = WC5638 AMF139 = WC5632 BMF+PS140 = WC5638 BMF+PS141 = WC5632 BMF142 = WC5638 BMF143 = WC5632 DC144 = WC5638 DC
Consult chapter 6, page 6-66, NVM chain 3, Table 3 for more information.
August 2007
i WorkCentre 5687 Family
Introduction
Introduction
About This Manual
How To Use This Manual
Mod / Tag Identification
Voltages Resistances and Tolerances
Safety Information
Health and Safety Incident reporting
Translation of Warnings
August 2007
WorkCentre 5687 Family
Service Call Procedures
1 Service Call Procedures
SCP 1 Initial Actions.
.......................................................................................................
SCP 2 First Call Actions.
.................................................................................................
SCP 3 Normal Call Actions
............................................................................................
SCP 4 Fault Analysis
.....................................................................................................
SCP 5 Subsystem Maintenance
....................................................................................
SCP 6 Final Actions
.......................................................................................................
SCP 7 Machine Features
...............................................................................................
August 2007
2-1 WorkCentre 5687 Family
Status Indicator RAPs
2 Status Indicator RAPs
Chain 1 - Standby Power 01-300 Front Door Open RAP
01-305 Left Hand Door Open RAP
01A Ground Distribution RAP
01B 0V Distribution RAP
01C AC Power RAP
01D +3.3V Distribution RAP
01E +5V Distribution RAP
01F +12V Distribution RAP
01G +24V Distribution RAP
01H Short Circuit and Overload RAP
01J Power On and LVPS Control Signal RAP
01K Sleep Mode RAP
Chain 2 - User interface 02-309 UI Control Panel Button or Touch Screen RAP
02-320, 02-380 UI Communication Test RAP
02-390, 02-391, 02-704, 02-706 UI Software Error RAP
02-705, 02-707, 02-709, 02-712, 02-715 UI Failure RAP
Chain 3 - Machine Run Control 03-300, 306, 461, 482, 805, 870 Image Processing PWB to IOT PWB Error RAP
03-310 Image Processing PWB to UI Error RAP
03-315, 325, 347, 348, 349, 355, 400 Image Processing PWB Failure RAP
03-320, 03-322 to 03-324 Image Processing PWB to DADH Error RAP
03-330, 03-462 Image Processing PWB to Scanner Fault Entry RAP
03-330A, 03-462A Image Processing PWB to Scanner Fault RAP (32-55 ppm)
03-330B, 03-462B Image Processing PWB to Scanner Fault RAP (65-87 ppm)
03-336 FAX Card Self Test Failure RAP
03-338 FAX Communication Error RAP
03-340, 03-416 Image Processing PWB to Network Controller Fault RAP
03-350, 03-351, 03-354 IOT to Tray 1 and Tray 2 PWB Error RAP
03-359, 03-407 HCF Communications and Detection Error RAP
03-360, 03-408 to 03-410, 03-418 IOT to Output Device Error RAP
03-363 HCSS BM Communication Failure RAP
03-365 IOT Bus Failure RAP
03-366 IOT to Tray 5 Module Communication Failure RAP
03-371, 03-372 Fuser and Xerographic CRUM Communication Error RAP
03-374 Power Off Failure RAP
03-395, 396, 852, 853 IOT PWB Fault RAP
03-397 Main Motor Not Controlled RAP
03-401, 03-403 Fax Not Detected RAP
03-412 Foreign Device PWB Fault RAP
03-415 Tray 5 Module Not Detected / Confirmed RAP
03-417 Incompatible Fax Software RAP
03-419, 03-420 Incompatible Software RAP
03-423, 424, 433, 434, 821, 822, 831, 832 Print Command Late RAP
03-480 IOT +24V Supply Failure RAP
03-700, 03-780, 03-785, 03-790 Power On / Power Off Event Fault RAP
03-720 ODIO Timeout Error RAP
03-770 IOT PWB Software Reset RAP
03-777 Power Loss Detected RAP
03A Image Processing Cooling Fan Failure RAP
03B Mark Service Unavailable RAP
Chain 4 - Main Drives 04A Main Drive Motor and Photoreceptor Motor RAP
05-305 DADH Top Cover Open RAP
05-310 Document too Short RAP
05-330, 05-331 DADH Feed Sensor Failure Entry RAP
05-330A, 05-331A DADH Feed Sensor Failure RAP (32-38 ppm)
05-330B, 05-331B DADH Feed Sensor Failure RAP (45-87 ppm)
05-335 DADH Takeaway Sensor Failure RAP
05-340 DADH Registration Sensor Failure RAP
05-345, 05-346 DADH Exit Sensor Failure RAP
05-350, 05-352 DADH CVT Sensor Failure RAP
05A DADH Other Faults RAP
05B DADH Document Present Sensor Failure Entry RAP
05C Document Size Sensor Failure Entry RAP
05D DADH Motor Failure RAP
05E DADH Feed Clutch Failure RAP
05F Damaged Documents RAP
05G DADH Document Present Sensor Failure RAP (32-38 ppm)
05H DADH Document Present Sensor Failure RAP (45-87 ppm)
05J Document Size Sensor Failure RAP (32-38 ppm)
05K Document Size Sensor Failure RAP (45-87 ppm)
Chain 6 - ROS 06-020 ROS Motor Failure RAP
06-340 ROS Laser Failure RAP
06-350 ROS Laser Not Under Control RAP
Chain 7 - Paper Supply 07-301 Tray 1 Open During Run RAP
07-302 Tray 2 Open During Run RAP
07-303 Tray 3 Open During Run RAP
07-304 Tray 4 Open During Run RAP
07-306 Tray 5 Door Open During Run RAP
07-353 Tray 1 Elevator Lift Failure RAP
07-354 Tray 2 Elevator Lift Failure RAP
07-355 Tray 3 Elevator Lift Failure RAP
07-360 Tray 4 Elevator Lift Failure RAP
07-372 Tray 5 Undocked During Run RAP
August 2007
2-2 WorkCentre 5687 Family
Status Indicator RAPs
07-373 Tray 5 Elevator Lift Failure RAP
07-374 Tray 5 Elevator Lower Failure RAP
07A Tray 1 and Tray 2 Empty RAP
07B Tray 3 and Tray 4 False Low Paper Level RAP
07C Bypass Tray RAP
07D Tray 1 and 2 Wrong Size Paper RAP
07E Tray 3 or Tray 4 Out of Paper RAP
07F Tray Out of Service RAP
07G Tray 5 Empty RAP
Chain 8 - Paper Transport 08-100 Wait Sensor Jam Entry RAP
08-100A Wait Sensor Jam RAP (32-55 ppm)
08-100B Wait Sensor Jam RAP (65-87 ppm)
08-101 Tray 1 Misfeed RAP
08-102 Tray 2 Misfeed RAP
08-103, 08-113 Tray 3 Misfeed RAP
08-104, 08-114 Tray 4 Misfeed RAP
08-106 Late to Tray 1 Feed Sensor RAP
08-107 Tray 3 Paper Feed Jam RAP
08-108 Tray 3 or Tray 4 Paper Feed Jam RAP
08-115, 08-117 Tray 5 Misfeed RAP
08-115A, 08-117A Tray 5 Misfeed RAP (32-55 ppm)
08-115B, 08-117B Tray 5 Misfeed RAP (65-87 ppm)
08-150, 08-151 Registration Jam Entry RAP
08-150A, 08-151A Registration Jam RAP (32-55 ppm)
08-150B, 08-151B Registration Jam RAP (65-87 ppm)
08-155, 08-156 Bypass Tray Registration Jam Entry RAP
08-155A, 08-156A Bypass Tray Registration Jam RAP (32-55 ppm)
08-155B, 08-156B Bypass Tray Registration Jam RAP (65-87 ppm)
08-160, 08-161 Duplex Paper Path Jam Entry RAP
08-160A, 08-161A Duplex Paper Path Jam RAP (32-55 ppm)
08-160B, 08-161B Duplex Paper Path Jam RAP (65-87 ppm)
08-171 Unexpected Time Out RAP
08-174 Missing Pre-release Sheet RAP
08-181 Unexpected Time Out in Simplex Inverted Mode RAP
08-182 Unexpected Time Out in Duplex Mode RAP
08-190 Post Jam Clearance Initialization RAP
Chain 9 - Xerographics 09-060 HVPS Fault RAP
09-310, 09-390 Low Toner Sensor Failure RAP
09-341, 09-342 Scorotron Cleaning Failure RAP
09-345, 09-346 Transfer / Detack Cleaning Failure RAP
09-350 Erase Lamp Failure RAP
09-360, 09-361, 09-362, 09-363 Toner Concentration Sensor Failure RAP
09-365 Relative Humidity Sensor Failure RAP
09-370 Developer Temperature Sensor Failure RAP
09-375 Ambient Temperature Sensor Failure RAP
09-380 Waste Toner Door Switch Failure RAP
09-399 Incompatible Xerographic Module RAP
09A Photoreceptor Motor RAP
09B Waste Toner Full Sensor RAP
09C Photoreceptor Fan RAP
Chain 10 - Fusing and Copy/Print transportation 10-101, 10-102, 10-103 Lead Edge Late to Fuser Exit Switch Entry RAP
10-101A, 10-102A, 10-103A Lead Edge Late to Fuser Exit Switch RAP (32-55 ppm)
10-101B, 10-102B, 10-103B Lead Edge Late to Fuser Exit Switch RAP (65- 87 ppm) .. 2-257
10-107, 10-108, 10-109, 10-110 Trail Edge Late from Fuser Exit Switch RAP
10-120, 10-121, 10-126 IOT Exit Sensor RAP
10-132, 10-133, 10-134 Lead Edge Late to Inverter Sensor RAP (65-87 ppm)
10-135, 10-136, 10-137, 10-138 Trail edge Late from Inverter Sensor RAP
10-315, 10-320, 10-321, 10-323, 10-340, 10-350, 10-360, 10-380
Fuser Over Temperature RAP
10-322, 10-324, 10-325, 10-330, 10-370 Fuser Under Temperature RAP
10-399 Fuser Authorization Failure RAP
10A Fuser Web Motor RAP
Chain 11-110 - 2K LCSS 11-005-110, 11-006-110, 11-310-110, 11-311-110 Front Tamper Move Failure RAP
11-007-110, 11-008-110, 11-312-110, 11-313-110, 11-319-110
Rear Tamper Move Failure RAP
11-024-110, 11-025-110 Paddle Roll Failure RAP
11-030-110, 11-334-110, 11-335-110, 11-336-110 Bin 1 Movement Failure RAP
11-043-110, 11-350-110 Hole Punch Operation Failure RAP
11-050-110, 11-360-110 Staple Head Operation Failure RAP
11-053-110, 11-370-110 Staple Head Unit Movement Failure RAP
11-100-110 2K LCSS Paper Entry RAP
11-110-110 Sheet Late to Hole Punch RAP
11-130-110, 11-132-110 Paper Exiting to Bin 0 RAP
11-140-110, 11-142-110 Sheet Late to Bin 1 RAP
11-300-110, 11-302-110, 11-303-110 Interlocks RAP
11-320-110, 11-322-110 Ejector Movement Failure RAP
11-364-110 Stapling Failure RAP
11A-110 Offline Stapling Fault RAP
11B-110 Bin 1 Overload RAP
11C-110 2K LCSS Initialization Failure RAP
11D-110 2K LCSS Power Distribution RAP
11E-110 2K LCSS to Machine Communications Interface RAP
11F-110 2K LCSS PWB DIP Switch Settings RAP
11G-110 2K LCSS PWB Damage RAP
11H-110 Copy Damage in the 2K LCSS RAP
11J-110 Mis-Registration in Stapled Sets and Non-Stapled Sets RAP
11K-110 2K LCSS Poor Stacking RAP
Chain 11-120 - 1K LCSS 11-005-120, 11-006-120, 11-310-120, 11-311-120 Front Tamper Move Failure RAP
11-007-120, 11-008-120, 11-312-120, 11-313-120, 11-319-120
Rear Tamper Move Failure RAP
11-024-120, 11-025-120 Paddle Roll Failure RAP
11-030-120, 11-334-120, 11-335-120, 11-336-120 Bin 1 Movement Failure RAP
11-050-120, 11-360-120 Staple Head Operation Failure RAP
11-100-120 1K LCSS Paper Entry RAP
August 2007
2-3 WorkCentre 5687 Family
Status Indicator RAPs
11-130-120, 11-132-120 Paper Exiting to Bin 0 RAP
11-140-120, 11-142-120 Sheet Late to Bin 1 RAP
11-300-120, 11-302-120, 11-303-120 Interlocks RAP
11-320-120, 11-322-120 Ejector Movement Failure RAP
11-364-120 Stapling Failure RAP
11A-120 Bin 1 Overload RAP
11B-120 Initialization Failure RAP
11C-120 1K LCSS Power Distribution RAP
11D-120 1K LCSS to Machine Communications Interface RAP
11E-120 1K LCSS PWB DIP Switch Settings RAP
11F-120 1K LCSS PWB Damage RAP
11G-120 Copy Damage in the 1K LCSS RAP
11H-120 Mis-Registration in Stapled Sets and Non-Stapled Sets RAP
11J-120 1K LCSS Poor Stacking RAP
Chain 11-130 - HCSS11-005-130, 11-006-130, 11-310-130, 11-311-130 Front Tamper Move Failure RAP
11-007-130, 11-008-130, 11-312-130, 11-313-130 Rear Tamper Move Failure RAP
11-012-130, 11-014-130, 11-315-130, 11-316-130
Compiler Carriage Position Failure RAP
11-024-130, 11-025-130 Paddle Position Failure RAP
11-030-130, 11-336-130 Bin 1 Movement Failure RAP
11-031-130, 11-337-130 Bin 1 Offset Failure RAP
11-036-130, 11-346-130 Bin 2 Movement Failure RAP
11-040-130, 11-347-130 Bin 2 Offset Failure RAP
11-043-130 Hole Punch Cycle Failure RAP
11-050-130, 11-360-130 Staple Head Operation Failure RAP
11-053-130, 11-370-130 Stapling Unit Movement Failure RAP
11-100-130 HCSS Paper Entry RAP
11-110-130 Hole Punch Jam RAP
11-120-130, 11-122-130 Compiler Carriage Jam RAP
11-130-130, 11-132-130 Top Exit Jam RAP
11-140-130, 11-142-130, 11-150-130, 11-152-130
Sheet Not Exiting to Bin 1 or Bin 2 RAP
11-199-130 Unexpected Sheet in the HCSS RAP
11-300-130, 11-303-130, 11-304-130, 11-305-130 Interlocks RAP
11-301-130, 11-302-130 Top Cover Interlock RAP
11-320-130, 11-322-130 Compiler Ejector Movement Failure RAP
11-334-130, 11-335-130, 11-336-130 Bin 1 Elevate Failure RAP
11-344-130, 11-345-130, 11-346-130 Bin 2 Elevate Failure RAP
11-350-130 Hole Punch Not Home RAP
11-364-130, 11-370-130 Stapling Failure RAP
11-430-130 Kicker Failed to Complete Cycle RAP
11A-130 Offline Stapling RAP
11B-130 HCSS Initialization Failure RAP
11C-130 HCSS Power Distribution RAP
11D-130 HCSS to Machine Communications Interface RAP
11E-130 Copy Damage in the HCSS RAP
11F-130 Mis-Registration in Stapled and Unstapled Sets RAP
11G-130 HCSS Poor Stacking RAP
Chain 11-170 - HCSS BM 11-005-170, 11-006-170, 11-310-170, 11-311-170
Compiler Carriage Front Tamper Move Failure RAP
11-007-170, 11-008-170, 11-312-170, 11-313-170
Compiler Carriage Rear Tamper Move Failure RAP
11-024-170, 11-025-170 Compiler Carriage Paddle Position Failure RAP
11-030-170, 11-336-170 Bin 1 Movement Failure RAP
11-031-170, 11-337-170 Bin 1 Offset Failure RAP
11-043-170, 11-350-170 Hole Punch Cycle Failure RAP
11-050-170, 11-360-170 Compiler Carriage Staple Head Operation Failure RAP
11-051-170 BM Staple Head Cycle Failure RAP
11-053-170, 11-370-170 Compiler Carriage Staple Head Unit Movement Failure RAP. 2-461
11-061-170, 11-416-170 HCSS BM Creasing RAP
11-062-170 HCSS BM Crease Roll Failure RAP
11-063-170, 11-411-170 HCSS BM Staple Unit 1 Failure
11-065-170, 11-383-170 HCSS BM Backstop Failure RAP
11-066-170, 11-384-170 HCSS BM Tamper Failure RAP
11-100-170 HCSS BM Paper Entry RAP
11-110-170 Hole Punch Jam RAP
11-120-170, 11-122-170 Compiler Carriage Jam RAP
11-130-170, 11-132-170 Top Exit Jam RAP
11-140-170, 11-142-170 Sheet Not Exiting to Bin 1 RAP
11-160-170, 11-162-170 HCSS BM Entry Jam RAP
11-170-170, 11-172-170 HCSS BM Exit Jam RAP
11-180-170, 11-182-170 HCSS BM Eject Jam RAP
11-199-170 Unexpected Sheet in the HCSS BM RAP
11-300-170, 11-303-170, 11-305-170 Interlocks RAP
11-301-170, 11-302-170 Top Cover Interlock RAP
11-320-170, 11-322-170 Compiler Ejector Movement Failure RAP
11-334-170, 11-335-170, 11-336-170 Bin 1 Elevate Failure RAP
11-350-170 Hole Punch Not Home RAP
11-364-170, 11-370-170 Compiler Carriage Stapling Failure RAP
11-391-170 HCSS BM Flapper Failure RAP
11-403-170, 11-413-170 HCSS BM Staple Unit 2 Failure RAP
11-415-170 HCSS BM Crease Roll Gate Failure RAP
11-430-170 Kicker Failed to Complete Cycle RAP
11A-170 Offline Stapling RAP
11B-170 HCSS BM Initialization Failure RAP
11C-170 HCSS BM Power Distribution RAP
11D-170 HCSS BM to Machine Communications Interface RAP
11E-170 HCSS BM Bin 2 Failure RAP
11F-170 Booklet Quality RAP
11G-170 Copy Damage in the HCSS BM RAP
11H-170 Mis-Registration in Stapled and Unstapled Sets RAP
11J-170 HCSS BM Poor Stacking RAP
Chain 11-171 - HVF 11-024-171, 11-026-171 Paddle Roller Position RAP
11-044-171 to 11-047-171 Punch Head Position RAP
11-056-171, 11-057-171 PPI Bottom Plate RAP
11-061-171, 11-416-171 HVF BM Creasing RAP
11-062-171 HVF BM Crease Roll Failure RAP
August 2007
2-4 WorkCentre 5687 Family
Status Indicator RAPs
11-063-171, 11-411-171 HVF BM Staple Unit 1 Failure RAP
11-065-171, 11-383-171 HVF BM Backstop Failure RAP
11-066-171, 11-384-171 HVF BM Tamper Failure RAP
11-083-171, 11-440-171 to 11-443-171 Paper Pusher RAP
11-100-171, 11-101-171 HVF Entry Sensor RAP
11-130-171, 11-132-171 HVF Top Exit Sensor RAP
11-140-171, 11-142-171 HVF Bin 1 Exit Sensor RAP
11-157-171, 11-161-171 HVF Buffer Position Sensor RAP
11-158-171, 11-160-171, 162, 163-171 HVF BM Entry RAP
11-164-171, 11-165-171 HVF Buffer Path RAP
11-172-171 HVF BM Compiler Exit Jam RAP
11-173-171 to 11-177-171 HVF Offset Unit RAP
11-180-171, 11-182-171 HVF BM Exit Jam RAP
11-183-171, 11-184-171 HVF BM Paper Jam RAP
11-185-171 to 11-187-171 Tri-Folder Exit Sensor and Assist Sensor RAP
11-188-171, 11-189-171 HVF Nip Split RAP
11-191-171, 11-193-171, 11-194-171, 11-196-171 Inserter Paper Jam RAP
11-198-171, 11-199-171 HVF Paper Jam RAP
11-300-171, 11-302-171, 11-303-171 HVF Docking and Interlock RAP
11-306-171, 11-309-171 HVF Inserter Interlock RAP
11-307-171, 11-308-171 HVF Tri-folder Interlock RAP
11-371-171 to 11-377-171 HVF Stapler Position and Priming RAP
11-380-171 HVF Punch Unit Paper Edge Detect RAP
11-392-171 to 11-395-171 HVF Front Tamper Tray RAP
11-396-171 to 11-399-171 HVF Rear Tamper Tray RAP
11-403-171, 11-413-171, 11-414-171 HVF BM Staple Head 2 and Stapler Module RAP 2-614
11-415-171 HVF BM Crease Roll Gate Home RAP
11-417-171, 11-418-171 HVF BM Flapper RAP
11-450-171, 11-456-171 to 11-459-171 HVF Ejector Module RAP
11-451-171 to 11-455-171 HVF Ejector Roll & Lower Paddle RAP
11-460-171 to 11-462-171 HVF Bin 1 Position RAP
11-463-171, 11-464-171 HVF BM +24V Failure RAP
11-465-171 to 11-468-171 Paddle Unit Position RAP
11-473-171 to 11-478-171 Support Finger Position RAP
11-479-171 HVF PPI Paper Length Fault RAP
11A-171 HVF Power Distribution RAP
11B-171 HVF BM to Machine Communications Interface and BM Present RAP
11C-171 HVF BM Bin 2 Failure RAP
11D-171 Booklet Quality RAP
11E-171 Copy Damage in the HVF BM RAP
11F-171 Mis-Registration in Stapled and Unstapled Sets RAP
11G-171 HVF BM Poor Stacking RAP
11H-171 Paplease download Unload (PTU) RAP
11J-171 Inserter Paper Sensing and +5V Supply RAP
11K-171 HVF Initialization Failure RAP
11L-171 Tri-Folder Not Detected RAP
11M-171 Curl Suppressor Position RAP
11N-171 Chad Bin Present and Bin Full RAP
11P-171 Buffer Clamp RAP
Chain 12 - Offset Catch Tray 12-301 Offset Catch Tray Failure RAP
Chain 14 - Scanner 14-110 Scan Carriage Home Sensor Entry RAP
14-110A Scan Carriage Home Sensor RAP (32-55 ppm)
14-110B Scan Carriage Home Sensor RAP (65-87 ppm)
14-310 CCD PWB Not Detected RAP (32-55 ppm)
14-320 CVT Active Hot Line in Wrong State RAP
14-322 Platen Active Hot Line in Wrong State RAP
14-340 Scanner AGC Failure RAP
14-703 to 14-706, 712, 714, 716, 718 Failure To Calibrate Entry RAP
14-703A to 14-706A, 712A, 714A, 716A, 718A Failure To Calibrate RAP (32-55 ppm). 2-680
14-703B to 14-706B, 712B, 714B Failure To Calibrate RAP (65-87 ppm)
14-710 NVM Value Out Of Range RAP
14-720 Scan Length Out Of Range RAP
14-730 Scanner Application Card Failure RAP
14A Scanning Document Size Entry RAP
14B Scanning Document Size RAP (32-55 ppm)
14C Scanning Document Size RAP (65-87 ppm)
14D Exposure Lamp Failure RAP (32-55 ppm)
Chain 16 - Network Controller 16A Network Controller RAP
19-404 Compressor Time-out RAP
19-406 Loopback DVMA Time-out RAP
19-407, 19-408 Middle Function DVMA Time-out RAP
19-409 Video Job Integrity Fault RAP
19-710, 19-711 Firewire Image Transfer Fault RAP
Chain 20 - Fax 20-302, 20-303 Fax Reset Failure RAP
20-305 Fax System Low Memory Unrecoverable RAP
20-320 Fax Fault Not Cleared RAP
20-322 Fax Non-Volatile Device not Present RAP
20-323, 20-324 Fax System Memory Low RAP
20-327 Extended Fax PWB Failure RAP
20-331, 20-339, 20-341 Fax Network Line 1 Fault RAP
20-332, 20-340 Fax Network Line 2 Fault RAP
20-342 Fax File Integrity Fault RAP
20-701 Fax Phone Book Download Failed RAP
20-710, 20-711 Image Overwrite Error RAP
20A Fax Entry RAP
20B Unable To Send A Fax RAP
20C Unable To Send A Fax To Some Machines RAP
20D Unable To Receive A Fax RAP
20E Fax Will Not Print RAP
20F Fax Tab Not Available RAP
20G Embedded Fax Checkout
20H Embedded Fax PWB Voltage Checkout
20J Fax Problems on Digital Networks RAP
August 2007
2-5 WorkCentre 5687 Family
Status Indicator RAPs
Chain 22 - System Errors 22-300 AHA End of Record Error RAP
22-306 to 22-315, 22-801, 814 System Error RAP
22-316, 22-810, 22-820 Capability That Does Not Exist RAP
22-370 Cannot Communicate to the XSA Database RAP
22-400 to 22-403, 22-775 Option Install Failure RAP
22-404 to 22-406 Option Install Failure RAP
22-407 Embedded Fax Install Failure RAP
22-410 to 22-416, 22-777 Option Remove Failure RAP
22-417 Embedded Fax Remove Failure RAP
22-419 Embedded Fax Enable Failure RAP
22-421 Embedded Fax Disable Failure RAP
22-450 Test Pattern Standard Grey Level Too High RAP
22-451 Test Pattern Average Grey Level Too Low RAP
22-452 Test Pattern Average Grey Level Too High RAP
22-760 IQA Factor Set to Maximum RAP
22-761 IQA Factor Set to Minimum RAP
22-774 CPSR File Cabinet Enable Failure RAP
22-776 CPSR File Cabinet Disabled Failure RAP
22-819, 22-831 to 22-837 Time Out Error RAP
OF - Other Faults OF1 Audible Noise RAP
OF2 UI Touch Screen Failure RAP
OF3 Dead Machine RAP
OF4 Status Codes and Messages RAP
OF4a Status Codes in Numerical Order
OF4b Status Messages in Alphabetical Order
OF5 Boot Up Failure RAP
OF6 Ozone and Air Systems RAP
OF7 IOT PWB Diagnostics RAP
OF8 Multi-feed RAP
OF9 False Fuser End of Life RAP
OF10 Intermittent Failure RAP
OF11 Waste Toner Contamination RAP
OF12 Output Device Un-docked RAP
OF13 Convenience Stapler RAP
OF14 Extensible Interface Platform RAP
OF15 Xerox Secure Access RAP
August 2007
3-1 WorkCentre 5687 Family
Image Quality RAPs
3 Image Quality
Image Quality RAPs IQ1 Image Quality Entry RAP
IQ2 Defects RAP
IQ3 Xerographic RAP
IQ4 Fuser Module RAP
IQ5 Print Damage RAP
IQ6 Narrow Bands RAP
IQ7 DADH, Document Glass and Scanner RAP
IQ8 Skew RAP
IQ9 Unacceptable Received Facsimile Image Quality RAP
IQ10 Image Quality Improvement RAP
Image Quality Specifications IQS 1 Solid Area Density
IQS 2 Background
IQS 3 Fusing
IQS 4 Resolution
IQS 5 Skew
IQS 6 Copy / Print Defects
IQS 7 Registration
IQS 8 Magnification
August 2007
4-1 WorkCentre 5687 Family
Repairs/Adjustments
4 Repairs/Adjustments
REPs 1 - Standby Power REP 1.1 Power and Control Assembly
REP 1.2 Wiring Harness Repairs
REP 1.3 Molex SL Connectors
REP 1.4 Male Hirose DF1B Connectors
REP 1.5 AMP EI Connectors
REP 1.6 Hirose DF11 Connectors
REP 1.7 AMP CT Connectors
REP 1.8 Door Interlock Switch
REP 1.9 LVPS and Base Module
REP 1.10 HVPS
REP 1.11 Molex Mini-Fit Junior Connectors
REPs 2 - User Interface REP 2.1 User Interface Assembly
REP 2.2 User Interface Touch Screen
REP 2.3 User Interface PWB
REPs 3 - Machine Run Control REP 3.1 IOT PWB
REP 3.2 Image Processing Module PWB’s
REP 3.3 Image Processing PWB Software Module
REPs 4 - Main DrivesREP 4.1A Main Drive Module (32-55 ppm)
REP 4.1B Main Drive Module (65-87 ppm)
REP 4.2A Main Drive PWB (32-55 ppm)
REP 4.2B Main Drive PWB (65-87 ppm)
REP 4.3A Main Drive Belt, Drive Gears and Idlers (32-55 ppm)
REP 4.3B Main Drive Belts, Drive Gears and Idlers (65-87 ppm)
REP 4.4 Photoreceptor Drive Gear
REPs 5 - DADH REP 5.1 Top Cover Assembly
REP 5.2 Top Access Cover Assembly
REP 5.3 Feed Assembly
REP 5.4 Input Tray Assembly
REP 5.5 Baffle Assembly
REP 5.6 Takeaway Roll Assembly
REP 5.7 Duplex Solenoid
REP 5.8 Takeaway and CVT Sensor
REP 5.9 Length Detect Sensors
REP 5.10 Registration Sensor
REP 5.11 Exit Sensor
REP 5.12 DADH Counterbalance
REP 5.13 Exit Roll Assembly
REP 5.14 Feed Roll Assembly
REP 5.15 Duplex Gate, CVT Roll and CVT Motor, Drive Belt
REP 5.16 Document Width Sensor
REP 5.17 Input Tray Static Eliminator
REP 5.18 Exit Roll Idler
REP 5.19 DADH Removal
REP 5.20 Mylar Guide Strip
REPs 6 - ROS REP 6.1 ROS
REP 7.2 Tray 3 and Tray 4 Removal
REP 7.3 Tray 3 and Tray 4 Elevator Motor
REP 7.4 Tray 3 and Tray 4 Elevator Cables
REP 7.5 Bypass Tray and Left Hand Door Assembly
REP 7.6 Tray 1 and Tray 2 Paper Guides
REP 7.7 Tray 3 and Tray 4 Stack Height Sensor
REP 7.8 Tray 3 and Tray 4 Stack Limiter
REP 7.9 Tray 3 and Tray 4 Home Switch
REP 7.10 HCF Control PWB
REP 7.11 Tray 3 and Tray 4 Elevator Damper and Gears
REP 7.12 Tray 1 and Tray 2 Paper Size Cams
REP 7.13 Tray 5 Empty Sensor
REP 7.14 Tray 5 Stack Height Sensor
REP 7.15 Tray 5 Down Sensor
REP 7.16 Tray 5 Elevator Motor Assembly
REP 7.17 Tray 5 Upper Limit Switch
REP 7.18 Tray 5 Down Limit Switch
REP 7.19 Un-docking and Docking Tray 5
REP 7.20 Tray 1 and Tray 2 Lift Gear Assembly
REPs 8 - Paper Transport REP 8.1 Tray 1 and Tray 2 Paper Feed Assembly
REP 8.2 Tray 3 Paper Feed Assembly
REP 8.3 Tray 4 Paper Feed Assembly
REP 8.4 Registration Transport
REP 8.5 Registration Clutch
REP 8.6 Registration Sensor and Wait Sensor (35-55ppm)
REP 8.7 Duplex Transport
REP 8.8 Duplex Motor and Drive Belts
REP 8.9 Bypass Tray Feed Solenoid
REP 8.10 Tray 3 and Tray 4 Transport Motor
REP 8.11 Tray 3 and Tray 4 Transport Drive Gear
REP 8.12 Tray 1 and Tray 2 Transport Drive Belt
REP 8.13 Tray 3 Transport Assembly
REP 8.14 Tray 3 Feed Sensor Actuator
REP 8.15 Registration Sensor (65-87 ppm)
REP 8.16 Tray 1 and Tray 2 Transport Rolls and Bearings
August 2007
4-2 WorkCentre 5687 Family
Repairs/Adjustments
REP 8.17 Wait Sensor (65-87ppm)
REP 8.18 Tray 1 and Tray 2 Transport Roll Drives Motor
REP 8.19 Bypass Tray Feed Head
REP 8.20 Bypass Tray Drive Gear
REP 8.21 Bypass Tray Feed Roll
REP 8.22 Bypass Tray Retard Pad
REP 8.23 Bypass Tray Empty Sensor
REP 8.24 Tray 1 or Tray 2 Feed Sensor
REP 8.25 Tray 5 Feed Sensor
REP 8.26 Drive Roll Assembly
REP 8.27 Registration Transport Drive Belt
REP 8.28 Tray 3 Feed Sensor
REP 8.29 Tray 3 Takeaway Roll Assembly
REP 8.30 Tray 3 Transport Roll Assembly
REP 8.31 Tray 3 and Tray 4 Transport Roll
REP 8.32 Duplex Sensor
REP 8.33 Tray 5 Transport Drive Belt
REP 8.34 Tray 5 Feed Rolls
REP 8.35 Tray 1 and Tray 2 Feed Rolls
REP 8.36 Tray 5 Feed Motor
REP 8.37 Tray 5 Transport motor
REP 8.38 Tray 5 Takeaway Roller
REPs 9 - Xerographics REP 9.1 Waste Toner Bottle Assembly
REP 9.2 Developer Assembly
REP 9.3 Ozone Fan
REP 9.4 Waste Toner Full Sensor
REP 9.5 Toner Dispense Module
REP 9.6 Xerographic Module Latch
REP 9.7 Developer Paddle
REP 9.8 Transfer / Detack Harness
REP 9.9 Erase Lamp
REP 9.10 Auger Damper
REPs 10 - Print Transport and Fusing REP 10.1 Short Paper Path Assembly
REP 10.2 Inverter Assembly
REP 10.3 Inverter Motor
REP 10.4 Inverter Path Solenoid
REP 10.5 Inverter Nip Solenoid
REP 10.6 Nip Roll Guide
REP 10.7 Upper Baffle Assembly
REP 10.8 Nip Split Shaft Assembly
REP 10.9 Shaft Actuator
REP 10.10 Fuser Latch
REP 10.11 Inverter Gate
REP 10.12 Tri-Roll Shaft Assembly
REP 10.13 Fuser Web Motor Assembly
REP 10.14 Exit Shaft Assembly
REP 10.15 Intermediate Drive Belt
REP 10.16 Fuser Exit Switch
REP 10.17 IOT Exit Sensor
REP 10.18 Inverter Output Guide Assembly
REP 10.19 Tri-Roll Nip Split Solenoid
REP 10.20 Inverter Sensor
REPs 11-110 - 2K LCSS REP 11.1-110 2K LCSS Covers
REP 11.2-110 Input Drive Belt and Paper Entry Transport Motor
REP 11.3-110 Intermediate Paper Drive Belt
REP 11.4-110 Paper Output Drive Belt and Paper Transport Exit Motor
REP 11.5-110 Bin 1 Drive Belts
REP 11.6-110 Tamper Assembly
REP 11.7-110 Hole Punch Unit, Motor and Sensors
REP 11.8-110 Stapler Traverse Assembly
REP 11.9-110 Staple Head Unit
REP 11.10-110 Ejector Assembly Sensors
REP 11.11-110 Bin 1 Level Sensors
REP 11.12-110 Paddle Wheel Shaft Assembly
REP 11.13-110 2K LCSS Un-Docking
REP 11.14-110 2K LCSS PWB
REP 11.15-110 Entry Guide Cover
REP 11.16-110 Docking Latch Assembly
REP 11.17-110 Ejector Belt
REPs 11-120 - 1K LCSS REP 11.1-120 1K LCSS Covers
REP 11.2-120 Input Drive Belt and Transport Motor 1
REP 11.3-120 1K LCSS Stability Foot
REP 11.4-120 Paper Output Drive Belt and Transport Motor 2
REP 11.5-120 Bin 1 Drive Belts
REP 11.6-120 Tamper Assembly
REP 11.7-120 Stapler Assembly and SH1 Paper Sensor
REP 11.8-120 Ejector Assembly and Sensors
REP 11.9-120 Bin 1 Upper Level Sensor
REP 11.10-120 Paddle Wheel Shaft Assembly
REP 11.11-120 1K LCSS Removal
REP 11.12-120 1K LCSS PWB
REP 11.13-120 Entry Guide Cover
REP 11.14-120 Docking Latch Assembly and Docking Interlock Switch
REP 11.15-120 Ejector Belt
REPs 11-130 - HCSS REP 11.1-130 HCSS Covers
REP 11.2-130 Compiler Carriage Assembly
REP 11.3-130 Staple Head Unit 1 Assembly and SH1 Paper Sensor
REP 11.4-130 Carriage PWB
REP 11.5-130 Bin 1 or Bin 2 Assembly
REP 11.6-130 Compiler Carriage Elevator Motor, Bracket and Bearing
REP 11.7-130 Compiler Carriage Elevator Belts
REP 11.8-130 Elevator Belt Tensioner Springs
REP 11.9-130 HCSS Castors
REP 11.10-130 Hole Punch Motor and Coupling
August 2007
4-3 WorkCentre 5687 Family
Repairs/Adjustments
REP 11.11-130 Upper Paper Guide
REP 11.12-130 Diverter Gate and Solenoid
REP 11.13-130 Mylar Guide Assembly
REP 11.14-130 Vertical Transport Belts and Pre-compile Pulleys
REP 11.15-130 Vertical Transport Nip Rollers
REP 11.16-130 Chad Full Bin Sensor, Actuator and Spring
REP 11.17-130 Transport Motor 1A, Motor Damper and Drive Belt
REP 11.18-130 Transport Motor 1B, Motor Damper and Drive Belt
REP 11.19-130 HCSS Un-Docking
REP 11.20-130 CC Ejector Motor Assembly and Ejector Home Sensor
REP 11.21-130 CC Paddle Roll Motor Assembly and Paddle Roll Home Sensor
REP 11.22-130 CC Top Baffle Assembly
REP 11.23-130 Compiler Sensor
REP 11.24-130 CC Entrance Baffle and Springs
REP 11.25-130 Elevator belt drive pulleys
REP 11.26-130 CC Stapling Unit Traverse Motor
REP 11.27-130 Transport Motor 2 and Motor Damper
REP 11.28-130 CC Eject Roll Motor
REP 11.29-130 CC Kicker Assembly
REP 11.30-130 CC Tray Hold Solenoid Assembly
REP 11.31-130 CC Stapler Mount and Traverse Shaft Assembly
REP 11.32-130 CC Transport Shaft Assembly
REP 11.33-130 Docking Latch Components
REP 11.34-130 Compiler Carriage Belt Grips
REP 11.35-130 Bin 1 or Bin 2 Offset Motor and Offset Sensor
REP 11.36-130 Bin 1 or Bin 2 Elevator Motor and Bearing
REP 11.37-130 Entry Sensor and Punch Position Sensor
REP 11.38-130 2nd to Top Exit Sensor
REP 11.39-130 CC Shutter
REP 11.40-130 CC Nip Shaft Components
REP 11.41-130 CC Eject Housing Assembly
REPs 11-170 - HCSS BM REP 11.1-170 HCSS BM Covers
REP 11.2-170 Compiler Carriage Assembly
REP 11.3-170 Staple Head Unit 1 Assembly and SH1 Paper Sensor
REP 11.4-170 Carriage PWB
REP 11.5-170 Bin 1 Assembly
REP 11.6-170 HCSS BM Castors
REP 11.7-170 Hole Punch Motor and Coupling
REP 11.8-170 Upper Paper Guide
REP 11.9-170 HCSS BM Upper Diverter Gate and Solenoid
REP 11.10-170 Chad Bin Level Sensor, Actuator and Spring
REP 11.11-170 Transport Motor 1A, Motor Damper and Drive Belt
REP 11.12-170 Transport Motor 1B Motor Damper and Drive Belt
REP 11.13-170 HCSS BM Un-Docking
REP 11.14-170 BM Lower Diverter Solenoid
REP 11.15-170 BM Lower Diverter Gate
REP 11.16-170 BM Flapper and Flapper Roll Motor
REP 11.17-170 BM PWB
REP 11.18-170 BM Crease Blade Motor
REP 11.19-170 BM Crease Roll Motor
REP 11.20-170 BM Backstop Motor Assembly
REP 11.21-170 BM Backstop Assembly
REP 11.22-170 BM Entry Roll
REP 11.23-170 BM Entry Sensor
REP 11.24-170 BM Crease Roll Gate Motor
REP 11.25-170 BM Compiler Motor and Damper
REP 11.26-170 Back Stop Drive Assembly
REP 11.27-170 BM Staple Heads
REP 11.28-170 BM Stapler Bracket Assembly
REP 11.29-170 BM Conveyor Belts
REP 11.30-170 BM Tamper Assembly and Tamper 1 Motor
REP 11.31-170 CC Ejector Motor Assembly and Ejector Home Sensor
REP 11.32-170 CC Paddle Roll Motor Assembly and Paddle Roll Home Sensor
REP 11.33-170 CC Top Baffle Assembly
REP 11.34-170 Compiler Sensor
REP 11.35-170 CC Entrance Baffle and Springs
REP 11.36-170 Crease Blade Assembly
REP 11.37-170 CC Stapling Unit Traverse Motor
REP 11.38-170 Transport Motor 2 and Motor Damper
REP 11.39-170 CC Eject Roll Motor
REP 11.40-170 CC Kicker Assembly
REP 11.41-170 CC Tray Hold Solenoid Assembly
REP 11.42-170 CC Stapler Mount and Traverse Shaft Assembly
REP 11.43-170 CC Transport Shaft Assembly
REP 11.44-170 Docking Latch Components
REP 11.45-170 Compiler Carriage Belt Grips
REP 11.46-170 Bin 1 Offset Motor and Offset Sensor
REP 11.47-170 Bin 1 Elevator Motor and Bearing
REP 11.48-170 Entry Sensor and Punch Position Sensor
REP 11.49-170 2nd to Top Exit Sensor
REP 11.50-170 BM Eject Sensor
REP 11.51-170 BM Support Leg and Spring
REP 11.52-170 BM Crease Rolls, Gears, Clutch and Bearings
REP 11.53-170 CC Shutter and Springs
REP 11.54-170 CC Nip Shaft Components
REP 11.55-170 BM Pre-compile Pulley and Tyres
REP 11.56-170 BM Right Hand Cover
REP 11.57-170 CC Eject Housing Assembly
REP 11.58-170 BM Crease Nip Springs
REP 11.59-170 Crease Roll Gate Assembly
REP 11.60-170 BM Paper Guide Assembly
REP 11.61-170 BM Module
REP 11.62-170 BM Slide Assembly
REPs 11-171 - HVF REP 11.1-171 HVF Covers
REP 11.2-171 HVF Stapler Assembly
REP 11.3-171 Top Tray
REP 11.4-171 Bin 1 Removal
REP 11.5-171 Right Side-Cover Removal
REP 11.6-171 HVF Ejector Assembly Removal
REP 11.7-171 Pressing Plate Fingers
August 2007
4-4 WorkCentre 5687 Family
Repairs/Adjustments
REP 11.8-171 Front and Rear Support Fingers
REP 11.9-171 HVF Offset Motor Assembly
REP 11.10-171 Stacker Idler Rolls
REP 11.11-171 Front Tamper Drive Assembly
REP 11.12-171 Stacker Motor Gearbox Assembly
REP 11.13-171 HVF / HVF BM Un-Docking
REP 11.14-171 HVF Top Jam Clearance Guide Assembly
REP 11.15-171 HVF Rear Tamper Assembly
REP 11.16-171 BM Flapper
REP 11.17-171 BM PWB
REP 11.18-171 BM Crease Blade Motor
REP 11.19-171 BM Crease Roll Motor
REP 11.20-171 BM Backstop Motor Assembly
REP 11.21-171 BM Backstop Assembly
REP 11.22-171 BM Entry Roll
REP 11.23-171 BM Entry Sensor
REP 11.24-171 BM Crease Roll Gate Motor
REP 11.25-171 BM Compiler Motor and BM Flapper Motor
REP 11.26-171 Back Stop Drive Assembly
REP 11.27-171 BM Staple Heads
REP 11.28-171 BM Stapler Bracket Assembly
REP 11.29-171 BM Conveyor Belts
REP 11.30-171 BM Tamper Assembly and Tamper 1 Motor
REP 11.31-171 HVF Buffer Guide Assembly
REP 11.32-171 HVF Input Jam Clearance Guide
REP 11.33-171 Buffer Pocket Jam Clearance Guide Assembly
REP 11.34-171 PPI Jam Clearance Guide Assembly
REP 11.35-171 Diverter Exit Gate
REP 11.36-171 Crease Blade Assembly
REP 11.37-171 Stacker Driving Shaft Bearings
REP 11.38-171 HVF Stacker Driving Belts
REP 11.39-171 HVF BM Diverter Gate
REP 11.40-171 HVF Input Roll
REP 11.41-171 HVF PPI Guide Roll
REP 11.42-171 HVF Buffer Pocket Roll
REP 11.43-171 HVF Booklet Entrance Roll
REP 11.44-171 HVF Buffer Lower Roll
REP 11.45-171 HVF Buffer Upper Roll
REP 11.46-171 HVF Stacker Exit Feed Roll
REP 11.47-171 HVF Top Exit Feed Roll
REP 11.48-171 Compiler Paddle Motor Assembly
REP 11.49-171 Compiler Paddle Module
REP 11.50-171 BM Eject Sensor
REP 11.51-171 Compiler Paper Pusher Motor Assembly
REP 11.52-171 BM Crease Rolls, Gears, Clutch and Bearings
REP 11.53-171 Compiler Paper Pusher
REP 11.54-171 Pusher Upper and Lower Sensors
REP 11.55-171 HVF PSU Assembly
REP 11.56-171 BM Right Hand Cover
REP 11.57-171 HVF Main PWBA
REP 11.58-171 BM Crease Nip Springs
REP 11.59-171 Crease Roll Gate Assembly
REP 11.60-171 BM Paper Guide Assembly
REP 11.61-171 BM Module
REP 11.62-171 BM Slide Assembly
REP 11.63-171 Entry Feed Motor
REP 11.64-171 Bypass Feed Motor
REP 11.65-171 Buffer Feed Motor
REP 11.66-171 Exit Feed Motor
REP 11.67-171 Tri Folder Covers
REP 11.68-171 Tri Folder Drive Install Kit
REP 11.69-171 Crease Roll Drive Assembly
REP 11.70-171 Tri Folder Feed Roller and Drive Belt
REP 11.71-171 TF Assist Gate Solenoid
REP 11.72-171 Crease Roll Springs
REP 11.73-171 TF Top Cover and Idler Assemblies
REP 11.74-171 TF Roller Assembly and Diverter Solenoid
REP 11.75-171 Bin 1 Limit Switches
REP 11.76-171 Bin 1 Stack Height Sensor
REP 11.77-171 TF Door Interlock Switches and Sensor
REP 11.78-171 TF Entry and Assist Gate Sensors
REP 11.79-171 TF Exit Sensor
REP 11.80-171 Tri Folder PWB
REP 11.81-171 TF Main and Bin 2 Tray Harnesses
REP 11.82-171 PPI Undocking
REP 11.83-171 PPI Front and Rear Covers
REP 11.84-171 PP Inserter Motor
REP 11.85-171 PP Inserter PWB
REP 11.86-171 PP Inserter Clutch
REP 11.87-171 PPI Top Cover Interlock Switch
REP 11.88-171 PPI Top Left Door Interlock Switch
REP 11.89-171 Main Tray and Paper Length Sensors
REP 11.90-171 Bottom Tray and Paper Sensors
REP 11.91-171 PPI Top Cover and IDG Pickup Sensor
REP 11.92-171 PPI Top Left Door and Acceleration Sensor
REP 11.93-171 Pickup and Paper Path Sensors
REP 11.94-171 PPI Tray Down Sensor
REP 11.95-171 PPI Pickup and Reverse Roller Assemblies
REP 11.96-171 HVF Fixed and Adjustable Casters
REP 11.97-171 HVF PTU PWB Assembly
REP 11.98-171 PPI Idle Roller Assembly
REPs 12 - OCT REP 12.1 OCT Fingers Install
REP 14.2A Exposure Lamp Inverter and Fuse (32-55 ppm)
REP 14.3A Document Size Sensors (32-55 ppm)
REP 14.4A DADH Closed Switch (32-55 ppm)
REP 14.5A Scanner PWB (32-55 ppm)
REP 14.6A CVT Glass, Document Glass and CVT Ramp (32-55 ppm)
REP 14.7A Scan Carriage Home Sensor (32-55 ppm)
REP 14.8A Input Module Angle Sensor (32-55 ppm)
August 2007
4-5 WorkCentre 5687 Family
Repairs/Adjustments
REP 14.9A Exposure Lamp (32-55 ppm)
REP 14.10A Scan Idler Pulleys (32-55 ppm)
REP 14.11A Scan Motor (32-55 ppm)
REP 14.12A Scan Cables (32-55 ppm)
REP 14.13A Scanner Drive Belt (32-55 ppm)
REPs 14B - Scanner (65-75 ppm) REP 14.1B Scanner (65-87 ppm)
REP 14.2B Top Cover (65-87 ppm)
REP 14.3B CVT Glass, CVT Ramp Assembly and Document Glass (65-87 ppm)
REP 14.4B Scan Carriage Home Sensor (65-87 ppm)
REP 14.5B Scan Carriage Assembly (65-87 ppm)
REP 14.6B Scan Motor and Mounting (65-87 ppm)
REP 14.7B Scan Cables (65-87 ppm)
REP 14.8B Scan Drive Belt (65-87 ppm)
REP 14.9B Input Module Angle Sensor (65-87 ppm)
REP 14.10B Exposure Lamp and Exposure Lamp Inverter (65-87 ppm)
REP 14.11B Exposure Lamp Ribbon Harness (65-87 ppm)
REP 14.12B Scanner PWB (65-87 ppm)
REP 14.13B Scan Carriage Ribbon Cable (65-87 ppm)
REP 14.14B Document Size Sensor 1 and Document Size Sensor 2 (65-87 ppm)
REPs 16 - Network Controller REP 16.1 Network Controller PWB’s
REP 16.2 Network Controller Disk Drive
ADJs 3 - Registration ADJ 3.1 Registration Setup
ADJ 3.2 Magnification Adjustment
ADJs 4 - Machine Lubrication ADJ 4.1 Machine Lubrication
ADJ 5.2 DADH Height Adjustment
ADJ 5.3 DADH Width Guide Adjustment
ADJ 5.4 DADH Cleaning Procedure
ADJ 5.5 DADH Registration Adjustment
ADJ 5.6 DADH Document Pad
ADJ 5.7 DADH Skew Adjustment
ADJs 6 - ROS ADJ 6.1 ROS Window Cleaning Procedure
ADJ 6.2 ROS Cleaning Procedure
ADJs 7 - Paper Trays ADJ 7.1 Tray 3 and Tray 4 Paper Tray Guide Setting
ADJ 7.2 Tray 5 Paper Tray Guide Setting
ADJ 7.3 Tray 5 Module to Machine Alignment
ADJ 7.4 Tray 5 Module Tray Alignment
ADJs 8 - Paper Feed and Registration ADJ 8.1 Registration Setup
ADJs 9 - Xerographics ADJ 9.1 Corotron Cleaning
ADJ 9.2 Image Quality Adjustment Routine
ADJ 9.3 Developer Magnetic Seal Brush Adjustment
ADJ 9.4 Xerographics Cleaning
ADJ 9.5 Optimize Dark and Light Grey Image
ADJs 11-110 - 2K LCSS ADJ 11.1-110 2K LCSS Bin 1 Level
ADJ 11.2-110 Machine to 2K LCSS Alignment
ADJ 11.3-110 Hole Punch Position
ADJ 11.4-110 Motor Drive Belt Tensioning
ADJs 11-120 - 1K LCSS ADJ 11.1-120 1K LCSS Bin 1 Level
ADJ 11.2-120 Motor Drive Belt Tensioning
ADJs 11-130 - HCSS ADJ 11.1-130 Machine to HCSS Alignment
ADJ 11.2-130 Hole Punch Position
ADJ 11.3-130 Motor Drive Belt Tensioning
ADJs 11-170 - HCSSBM ADJ 11.1-170 Machine to HCSS BM Alignment
ADJ 11.2-170 Hole Punch Position
ADJ 11.3-170 Stapler Anvil Alignment
ADJ 11.4-170 Crease Blade Position
ADJ 11.5-170 Booklet Tamping
ADJ 11.6-170 Booklet Compiling Position
ADJ 11.7-170 Booklet Crease Position
ADJ 11.8-170 Booklet Staple Position
ADJ 11.9-170 Booklet Maker Skew
ADJ 11.10-170 Motor Drive Belt Tensioning
ADJs 11-171-HVF / HVF BM ADJ 11.1-171 Machine to HVF / HVF BM Alignment
ADJ 11.2-171 Tri-Folder Paper Settings
ADJ 11.3-171 Stapler Anvil Alignment
ADJ 11.4-171 Crease Blade Position
ADJ 11.5-171 Booklet Tamping
ADJ 11.6-171 Booklet Compiling Position
ADJ 11.7-171 Booklet Crease Position
ADJ 11.8-171 Booklet Staple Position
ADJ 11.9-171 Booklet Maker Skew
ADJ 11.10-171 Motor Drive Belt Tensioning
ADJ 11.11-171 Idler Drive Belt Tensioning
ADJs 14A - Scanner (32-55) ADJ 14.1A Optics Cleaning Procedure (32-55 ppm)
ADJ 14.2B Scan Carriage Assembly (65-87 ppm)
ADJ 14.3B Scan Motor and Scanner Drive Belt (65-87 ppm)
August 2007
4-6 WorkCentre 5687 Family
Repairs/Adjustments
August 2007
5-1 WorkCentre 5687 Family
Parts Lists
5 Parts Lists
PL 1 - Standby Power PL 1.10 Power and Control Assembly
PL 1.15 Main Power Cables
PL 2 - User Interface PL 2.10 User Interface (65-87 ppm)
PL 2.15 User Interface (32-55 ppm)
PL 3 - Machine Run Control PL 3.10 Image Processing PWB Module (65-87 ppm) (1 of 2)
PL 3.11 Image Processing PWB Module (65-87 ppm) (2 of 2)
PL 3.15 Image Processing PWB Module (32-55 ppm) (1 of 2)
PL 3.20 Image Processing PWB Module (32-55 ppm) (2 of 2)
PL 4 - Main Drive Assembly PL 4.10 Main Drive Module (65-87 ppm) (1 of 2)
PL 4.12 Main Drive Module (65-87 ppm) (2 of 2)
PL 4.15 Main Drive Module (32-55 ppm) (1 of 2)
PL 4.17 Main Drive Module (32-55 ppm) (2 of 2)
PL 5 - DADH PL 5.10 DADH (Complete), Covers, DADH PWB
PL 5.15 Feed Assembly
PL 5.20 Top Cover Assembly
PL 5.25 CVT
PL 5.30 Baffle Assembly
PL 5.35 Input Tray Assembly
PL 5.40 Document Cover
PL 6 - Imaging PL 6.10 ROS
PL 7.15 HCF Tray 3 and 4 Assembly (1 of 2)
PL 7.17 HCF Tray 3 and 4 Assembly (2 of 2)
PL 7.20 Elevator Motor and Control PWB
PL 7.25 HCF Covers
PL 7.30 Bypass Tray and Left Hand Door Assembly
PL 7.40 Stand Assembly
PL 7.60 Tray 5 Covers
PL 7.62 Tray 5 Base
PL 7.64 Tray 5 Guides
PL 7.68 Tray 5 Lift assembly (1 of 2)
PL 7.70 Tray 5 Lift assembly (2 of 2)
PL 8 - Paper Transport PL 8.10 Main Covers
PL 8.11 Front Door Assembly (65-87 ppm)
PL 8.15 Registration Transport (32-55 ppm)
PL 8.17 Registration Transport (65-87 ppm)
PL 8.20 Duplex Transport (65-87 ppm)
PL 8.22 Duplex Transport (32-55 ppm)
PL 8.25 Tray 1 and 2 Paper Feed Assembly (1 of 2)
PL 8.26 Tray 1 and 2 Paper Feed Assembly (2 of 2)
PL 8.30 Tray 3 Paper Feed Assembly
PL 8.31 Tray 4 Paper Feed Assembly
PL 8.35 Tray 3 Transport Assembly
PL 8.40 Tray 5 Feed Assembly (1 of 2)
PL 8.45 Tray 5 Feed Assembly (2 of 2)
PL 9 - Xerographics PL 9.10 Waste Toner Bottle Assembly
PL 9.15 Developer Assembly (65-87 ppm)
PL 9.17 Developer Assembly (32-55 ppm)
PL 9.20 Xerographic Module and Short Paper Path Assembly (45-87 ppm)
PL 9.22 Xerographic Module and Short Paper Path Assembly (32-38 ppm)
PL 9.25 Ozone Fan and Photoreceptor Fan
PL 10 - Copy Transportation and Fusing PL 10.8 Fuser Module Assembly (32-55 ppm)
PL 10.10 Fuser Module Assembly (65-87 ppm)
PL 10.11 Inverter Assembly (1 of 4)
PL 10.12 Inverter Assembly (2 of 4)
PL 10.13 Inverter Assembly (3 of 4)
PL 10.14 Inverter Assembly (4 of 4)
PL 10.15 Inverter Drive Gears and Jam Clearance Knobs
PL 10.20 Short Paper Path Assembly (45-87 ppm)
PL 10.25 Short Paper Path Assembly (32-38 ppm)
PL 11 - 2K LCSS PL 11.2 2K LCSS Covers
PL 11.4 2K LCSS Docking Latch
PL 11.6 2K LCSS Hole Punch Unit
PL 11.8 2K LCSS Paddle Wheel/Safety Gate
PL 11.10 2K LCSS Bin 1 Control Components (1 of 2)
PL 11.12 2K LCSS Bin 1 Control Components (2 of 2)
PL 11.14 2K LCSS Paper Entry Transport
PL 11.16 2K LCSS Tamper Assembly
PL 11.18 2K LCSS Ejector Assembly
PL 11.20 2K LCSS Staple Head Unit/Traverse Assembly
PL 11.22 2K LCSS Bin 0 Entry
PL 11.23 2K LCSS Bin 1 Entry
PL 11.24 2K LCSS Entry Guide Cover/Jam Clearance Guide
PL 11.26 2K LCSS Electrical
August 2007
5-2 WorkCentre 5687 Family
Parts Lists
PL 11 - HCSS PL 11.30 HCSS Covers (1 of 2)
PL 11.32 HCSS Covers (2 of 2)
PL 11.34 HCSS Docking Latch
PL 11.36 HCSS Paper Path (1 of 2)
PL 11.38 HCSS Paper Path (2 of 2)
PL 11.40 HCSS Vertical Paper Transport (1 of 2)
PL 11.42 HCSS Vertical Paper Transport (2 of 2)
PL 11.44 HCSS Vertical Carriage Transport
PL 11.46 HCSS Compiler Carriage (1 of 4)
PL 11.47 HCSS Compiler Carriage (2 of 4)
PL 11.48 HCSS Compiler Carriage (3 of 4)
PL 11.49 HCSS Compiler Carriage (4 of 4)
PL 11.52 HCSS Bin 1
PL 11.54 HCSS Bin 2
PL 11.56 HCSS Electrical
PL 11 - HCSS Booklet Maker PL 11.60 HCSS BM Covers (1 of 2)
PL 11.62 HCSS BM Covers (2 of 2)
PL 11.64 HCSS BM Docking Latch
PL 11.65 HCSS BM Module (Complete)
PL 11.66 HCSS BM Paper Path (1 of 4)
PL 11.67 HCSS BM Paper Path (2 of 4)
PL 11.68 HCSS BM Paper Path (3 of 4)
PL 11.70 HCSS BM Paper Path (4 of 4)
PL 11.72 HCSS BM Stapling Compiler Carriage (1 of 4)
PL 11.73 HCSS BM Stapling Compiler Carriage (2 of 4)
PL 11.74 HCSS BM Stapling Compiler Carriage (3 of 4)
PL 11.75 HCSS BM Stapling Compiler Carriage (4 of 4)
PL 11.78 HCSS BM Bin 1
PL 11.80 HCSS BM Entry and Front Cover
PL 11.81 HCSS BM Tamper Assembly
PL 11.82 HCSS BM Back Stop Motor
PL 11.83 HCSS BM Back Stop Assembly
PL 11.84 HCSS BM Crease Blade Motor
PL 11.86 HCSS BM Crease Rolls Motor and PWB
PL 11.87 HCSS BM Crease Rolls and Support Leg
PL 11.88 HCSS BM Stapler Assemblies
PL 11.90 HCSS BM Bin 2
PL 11.92 HCSS BM Electrical
PL 11 - 1K LCSS PL 11.100 1K LCSS Covers
PL 11.102 1K LCSS Docking Latch
PL 11.104 1K LCSS Paddle Wheel/Safety Gate
PL 11.106 1K LCSS Bin 1 Control Components
PL 11.110 1K LCSS Paper Entry Transport
PL 11.112 1K LCSS Tamper Assembly
PL 11.114 1K LCSS Ejector Assembly
PL 11.116 1K LCSS Staple Head Assembly
PL 11.118 1K LCSS Bin 0 Entry
PL 11.120 1K LCSS Bin 1 Entry
PL 11.122 1K LCSS Entry Guide Cover/Jam Clearance Guide
PL 11.124 1K LCSS Electrical
PL 11 - HVF PL 11.130 HVF Covers and Docking
PL 11.135 HVF Stacker
PL 11.140 HVF Ejector, Pressing and Support (1 of 2)
PL 11.145 HVF Ejector, Pressing and Support (2 of 2)
PL 11.150 HVF Main Drives
PL 11.153 HVF Feed Assembly and Punch (1 of 3)
PL 11.155 HVF Feed Assembly and Punch (2 of 3)
PL 11.156 HVF Feed Assembly and Punch (3 of 3)
PL 11.157 HVF Power and Control
PL 11 - High Volume Finisher Booklet Maker PL 11.160 HVF BM Module (Complete)
PL 11.161 HVF BM Entry and Front Cover
PL 11.162 HVF BM Tamper Assembly
PL 11.163 HVF BM Back Stop Motor
PL 11.164 HVF BM Back Stop assembly
PL 11.165 HVF BM Crease Blade Motor
PL 11.166 HVF BM Crease Rolls Motor and PWB
PL 11.167 HVF BM Crease Rolls and Support Leg
PL 11.168 HVF BM Stapler Assemblies
PL 11.169 HVF BM Bin 2
PL 11 - PPI (Inserter)PL 11.175 PPI Covers
PL 11.177 PPI Main Drives (1 of 3)
PL 11.179 PPI Main Drives (2 of 3)
PL 11.181 PPI Main Drives (3 of 3)
PL 11 - Tri-Folder PL 11.190 Tri-Folder Covers
PL 11.193 Tri-Folder Drives module
PL 11.195 Tri-Folder Top Door Cover Assembly
PL 11.197 Tri-Folder Main Drives Assembly
PL 12 - OCT PL 12.10 OCT
PL 14.15 Electrical Components 65-87 ppm (1 of 2)
PL 14.16 Electrical Components 65-87 ppm (2 of 2)
PL 14.20 Scanner Module, CVT/Document Glass (32-55 ppm)
PL 14.25 Electrical Components (32-55 ppm)
PL 16 - Network PL 16.10 Network Controller
August 2007
5-3 WorkCentre 5687 Family
Parts Lists
PL 20 - Fax PL 20.10 Fax PWBs
PL 26.11 Consumables and Tools (2 of 2)
PL 28 - Covers PL 28.10 Covers
PL 31.11 Maintenance/Installation/Removal Kits (2 of 4)
PL 31.12 Maintenance/Installation/Removal Kits (3 of 4)
PL 31.13 Maintenance/Installation/Removal Kits (4 of 4)
PL 31.18 Terminal Repair Kits (1 of 2)
PL 31.20 Terminal Repair Kits (2 of 2)
PL 31.25 Splicing Block and Terminal Repair
PL 31.30 Connector Kits
PL 31.35 Line 1 Fax Kits
PL 31.40 Line 2 Fax Kits
Common Hardware Common Hardware
August 2007
6-1 WorkCentre 5687 Family
General Procedures & Information
6 General Procedures/Information
GP 1 to GP 9 GP 1 Diagnostics Entry, Facilities and Exit
GP 2 Fault Codes and History Files
GP 3 Service Information
GP 4 Machine Software
GP 5 Portable Work Station and Tools
GP 6 Screw Usage
GP 7 Miscellaneous Checks
GP 8 Special Tools and Consumables
GP 9 Secure Diagnostic
GP 10 to GP 19 GP 10 How to Check a Motor
GP 11 How to Check a Sensor
GP 12 How to Check a Solenoid or Clutch
GP 13 How to Check a Switch
GP 14 How to Switch Off the Machine or Switch On the Machine
GP 15 How to Set the Machine Configuration
GP 16 How to Safely Lift or Move Heavy Modules
GP 17 High Frequency Service Items
GP 18 Machine Lubrication
GP 19 Network Clone Procedure
GP 20 to GP 26 GP 20 Paper and Media Size Specifications
GP 21 Installation Space Requirements
GP 22 Electrical Power Requirements
GP 23 Environmental Data
GP 24 Memory Resources
GP 25 First Copy / Print Out Time and Power On / Off Time
GP 26 Restriction of Hazardous Substances (RoHS)
Diagnostic Codes dC001 to dC131b dC001 Reset Auditron Master PIN
dC104 Modal Usage Counters
dC109 Embedded Fax Protocol Report
dC111 Tag Matrix
dC131 NVM Read/Write
dC131a NVM Tables Chain 1 to 10
dC131b NVM Tables Chain 12 to 28
Diagnostic Codes dC131c dC131c Fax Country Dependant NVM Values (1 of 7)
Diagnostic Codes dC131f dC131f Fax Country Dependant NVM Values (4 of 7)
dC132 NVM Initialization
Diagnostic Codes dC305 to dC905 dC305 UI Test
dC312 Network Echo Tests
dC314 Network Connectivity Tests
dC330 Component Control
dC502 DADH Width Guide Calibration Procedure
dC604 Registration Setup Procedure
dC606 Internal Print Test Patterns
dC640 Video Path Diagnostics
dC905 TC Sensor Calibration
GP 40 GP 40 Glossary of Terms, Acronyms and Abbreviations
Processor Tags
DADH Tags
Finisher (2K LCSS) Tags
Finisher (1K LCSS) Tags
Finisher (HCSS) Tags
Finisher (HCSSBM) Tags
Finisher (HVF) Tags
Network Controller Tags
Fax Tags
August 2007
7-1 WorkCentre 5687 Family
Wiring Data
7 Wiring Data
Plug Jack Locations PJ Locations


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